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Digital Collections Jobs in Ohio (NOW HIRING)

Victoria's Secret

Digital Merchant, Amazon

Reynoldsburg, OH · On-site

$99K - $134K/yr

This role requires a strong understanding of how product collections, user experience, channel ... The Digital Merchant collaborates closely with cross-functional partners including product strategy ...

ICON MEDICAL NETWORK

Associate Dentist

Akron, OH

... collections * Full ancillary staff for support * 10 patients- Be busy day one! Equipment & Technology: * Digital X-rays * Intraoral Camera * Oral Cancer Screening * Teeth Whitening * Digital ...

ICON MEDICAL NETWORK

Associate Dentist

Akron, OH · On-site

... collections * Full ancillary staff for support * 10 patients- Be busy day one! Equipment & Technology: * Digital X-rays * Intraoral Camera * Oral Cancer Screening * Teeth Whitening * Digital ...

Macy's

VP, Customer Care and Credit Services

Mason, OH · On-site

$268K - $498K/yr

... digital self-service, and emerging technologies. * Oversee customer care call centers, credit service, collections, selling, and issue resolution operations across Macy's, Bloomingdale's and ...

Macy's

VP, Customer Care and Credit Services

Mason, OH

$268K - $498K/yr

... digital self-service, and emerging technologies. * Oversee customer care call centers, credit service, collections, selling, and issue resolution operations across Macy's, Bloomingdale's and ...

Holmes Endodontics

Associate Endodontist

Dayton, OH

$300K - $400K/yr

Utilize CBCT and digital radiography to develop accurate treatment plans. Collaborative ... Signing bonus Production: 45% of collections (collections consistently exceed 98%). Daily Guarantee ...

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All JobsDigital Collections JobsDigital Collections Jobs in Ohio

Digital Collections information

See Ohio salary details

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How much do digital collections jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for digital collections in Ohio is $18.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.10 per hour, depending on experience, location, and employer.

What are digital collections?

Digital collections are organized sets of digital materials, such as photographs, manuscripts, audio recordings, videos, or other documents, that are curated and made accessible online by libraries, archives, museums, or other institutions. These collections are often digitized from physical originals to preserve them and make them more widely available to researchers, students, and the public. Digital collections are typically searchable and may include metadata, descriptions, and tools for browsing or analysis, enhancing accessibility and research potential.

What are some common challenges faced by professionals working in digital collections, and how can they be addressed?

Professionals in Digital Collections often encounter challenges such as managing large volumes of diverse digital assets, ensuring consistent metadata standards, and keeping up with rapidly evolving technology. Collaboration with IT teams and subject specialists is crucial to address technical and curatorial issues. Additionally, ongoing professional development and adopting established best practices help maintain the quality and accessibility of digital collections. Open communication and regular training can further ease adaptation to new tools and workflows.

What are the key skills and qualifications needed to thrive as a digital collections specialist, and why are they important?

To thrive as a Digital Collections Specialist, you need expertise in digital asset management, metadata standards, and archival practices, typically supported by a degree in library science or a related field. Familiarity with digital collection platforms, content management systems (CMS), and digitization tools is commonly required. Attention to detail, strong organizational skills, and effective communication help ensure accuracy and collaboration across teams. These skills are important for successfully preserving, organizing, and providing access to digital resources in libraries, museums, or archives.

What is the difference between Digital Collections vs Digital Archivist?

AspectDigital CollectionsDigital Archivist
Primary RoleManaging and curating digital collections for access and preservationAppraising, acquiring, and preserving digital records and archives
Required SkillsDigital curation, metadata, content management systemsArchival standards, digital preservation, cataloging
Work EnvironmentLibraries, museums, digital repositoriesArchives, cultural institutions, government agencies
CertificationsOften none required, but digital curation certifications helpALA Digital Archives Specialist (DAS), archival certifications

Digital Collections professionals focus on creating, managing, and providing access to digital content, while Digital Archivists specialize in appraising, preserving, and maintaining digital records for long-term archival use. Both roles require knowledge of digital tools, but Digital Archivists typically have more specialized archival training and certifications.

What are popular job titles related to Digital Collections jobs in Ohio?

For Digital Collections jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Digital Collections jobs in Ohio look for?

The top searched job categories for Digital Collections jobs in Ohio are:

Digital Collections jobs near you
Infographic showing various Digital Collections job openings in Ohio as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $37,818 per year, or $18.2 per hour.

Manager, Team Lead, GM - General Manager

pcaltd

Gahanna, OH • On-site

Full-time

Posted 22 days ago

Job description

Position: General Manager 

Discipline: Collection Operations; Management 

Position Type: Permanent; Salary 

Location: Gahanna, Ohio (Hybrid)

Phillips & Cohen Associates, LLC the global leader in estate account management with operations in the United States, United Kingdom, Canada, Australia, and New Zealand, seeks an experienced General Manager for its Gahanna, Ohio office. Reporting to the SVP, Operations - North America, this role is responsible for the overall management, performance, and recovery strategy of the Company's account portfolios, as well as the leadership and development of operational management teams. The ideal candidate will possess extensive collections and call center leadership experience, knowledge of applicable regulatory requirements, strong analytical skills, and a demonstrated ability to lead large, high-performing teams. The successful candidate will be expected to work onsite full-time during the initial 90 to 120 days.  This period is intended to facilitate relationship building, stakeholder engagement, team collaboration, and the establishment of credibility and influence within the organization.  A hybrid work schedule may be considered thereafter.   

Responsibilities:  

  • Shape and execute operational strategies in partnership with senior leadership to drive revenue growth, portfolio performance, productivity, quality, client satisfaction, and organizational effectiveness.
  • Build and develop a high-performing leadership team through talent development, succession planning, performance management, and the PCA Career Path program.
  • Drive performance optimization through analysis of portfolio and client data, identifying opportunities, and implementing strategies to improve recovery rates, productivity, and revenue.
  • Direct portfolio strategy, account inventory management, performance management, and expense controls to maximize operational effectiveness and financial results. 
  • Optimize operational workflows and recovery strategies to improve efficiency, productivity, and portfolio performance.
  • Foster and strengthen client relationships by serving as a strategic operational partner, providing performance insights, supporting business objectives, and representing PCA to current and prospective clients.
  • Champion compliance and risk management by ensuring adherence to all applicable federal, state, local, client, and company requirements.
  • Direct workforce planning and resource allocation to achieve optimal staffing levels and operational performance.
  • Cultivate a culture of accountability, engagement, continuous improvement, and compliance while ensuring consistent application of company policies.
  • Contribute to organizational strategy through partnership with executive leadership on key initiatives, business planning, and special projects. 

Qualifications:  

  • Minimum of five (5) years of progressive leadership experience in debt collection operations, including managing operations and multiple levels of staff. 
  • Extensive knowledge of debt collection industry best practices, regulatory requirements, and recovery strategies.  
  • Proven success leading teams, developing future leaders, and achieving operational and financial objectives.
  • Demonstrated ability to drive portfolio performance, operational efficiency, revenue growth, and client satisfaction through strategic planning and execution. 
  • Strong business acumen, including experience with portfolio management, performance management, budgeting, and resource allocation.  
  • Experience utilizing operational metrics and data analysis to support decision-making, continuous improvement, and business results. 
  • Proven ability to build and maintain effective client relationships and represent the organization in client-facing meetings and strategic discussions.
  • Bachelor's degree preferred; equivalent combination of education and relevant experience will be considered.  
  • Knowledge of digital collections strategies, technologies, and emerging industry trends preferred. 
 

Core Competencies: 

  • Strategic Leadership 

  • Operational Excellence 

  • Talent Development 

  • Client Relationship Management 

  • Regulatory Compliance 

  • Portfolio & Financial Management 

  • Communication & Negotiation 

  • Emotional Intelligence 

  • Decision Making & Problem Solving 

  • Innovation & Continuous Improvement 

About Phillips & Cohen Associates, LLC 
PCA provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, veteran status, genetic information and any other basis protected by federal, state or local laws and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of our jobs. 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

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