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Digital Channel Manager Jobs (NOW HIRING)

Digital Channel Analyst

Basking Ridge, NJ ยท On-site

$75K - $80K/yr

The Digital Channel Analyst manages solutions and enhancements and is the second level of front-line support for the business units (Branches, Call Center and Business Banking teams, etc.). This ...

Digital Channel Manager, eCommerce

Plano, TX ยท On-site

$116K - $123K/yr

Manage project timelines from concept through launch and track post-launch impact. Qualifications * 7-8 years in digital marketing, preferably with a background in driving digital adoption * Self ...

Digital Channel Analyst

Charlotte, NC ยท On-site

$107K - $160K/yr

The Channel program manager will be supporting Marketing strategies across Citi Retail Bank, Cards and Mortgage - driving execution of strategies such as Lending, Spend, and Checking. The Digital ...

The Director, Channel - Americas will lead the development and execution of Airlock Digital's channel strategy across the Americas. This leader will manage and develop a team of Field Channel ...

Channel Manager

Greenwood, IN ยท On-site

$95K - $115K/yr

Drive partner enablement efforts through training, product updates, digital tools, and continuous improvement programs. * Maintain accurate channel data, documentation, and CRM records to support ...

Channel Manager

Richmond, VA ยท Hybrid

$95K - $115K/yr

Drive partner enablement efforts through training, product updates, digital tools, and continuous improvement programs. * Maintain accurate channel data, documentation, and CRM records to support ...

Channel Manager

Boston, MA ยท On-site

$165K - $166K/yr

About AppDirect Become a digital, global citizen and enable the new generation of digital ... The Channel Sales Manager is responsible for achieving sales, profitability, and partner ...

Channel Manager

Boston, MA ยท Remote

$165K - $166K/yr

About AppDirect Become a digital, global citizen and enable the new generation of digital ... The Channel Sales Manager is responsible for achieving sales, profitability, and partner ...

Channel Manager

New York, NY ยท Remote

$166K - $167K/yr

About AppDirect Become a digital, global citizen and enable the new generation of digital ... The Channel Sales Manager is responsible for achieving sales, profitability, and partner ...

Channel Manager

Boston, MA ยท On-site

$165K - $166K/yr

Channel Manager About AppDirect Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any ...

Digital Channel Analyst

Charlotte, NC ยท On-site

$107K - $160K/yr

The Channel program manager will be supporting Marketing strategies across Citi Retail Bank, Cards and Mortgage - driving execution of strategies such as Lending, Spend, and Checking. The Digital ...

Channel Manager

Houston, TX ยท Hybrid

$95K - $115K/yr

Drive partner enablement efforts through training, product updates, digital tools, and continuous improvement programs. * Maintain accurate channel data, documentation, and CRM records to support ...

Channel Manager

Boston, MA ยท On-site

$165K - $166K/yr

About AppDirect Become a digital, global citizen and enable the new generation of digital ... The Channel Sales Manager is responsible for achieving sales, profitability, and partner ...

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Digital Channel Manager information

See salary details

$70.5K

$142.4K

$153.5K

How much do digital channel manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for digital channel manager in the United States is $142,448.00, according to ZipRecruiter salary data. Most workers in this role earn between $152,000.00 and $153,000.00 per year, depending on experience, location, and employer.

What are the main challenges a digital channel manager faces when coordinating across multiple platforms?

Digital Channel Managers often need to ensure consistent messaging, branding, and user experience across various digital platforms such as websites, social media, and mobile apps. One common challenge is balancing platform-specific strategies while maintaining overall brand coherence. Additionally, they must stay updated with rapidly changing digital trends and analytics tools, which can require continuous learning and adaptation. Effective collaboration with marketing, IT, content, and design teams is crucial to successfully execute integrated campaigns and respond to performance data in real time.

What are the key skills and qualifications needed to thrive as a digital channel manager, and why are they important?

To thrive as a Digital Channel Manager, you need expertise in digital marketing, analytics, and channel strategy, typically supported by a degree in marketing, communications, or business. Familiarity with tools such as Google Analytics, content management systems (CMS), marketing automation platforms, and social media management tools is essential. Strong project management, communication, and problem-solving skills help you lead campaigns and collaborate across teams. These skills ensure effective digital presence, optimize customer engagement, and drive measurable business growth through digital channels.

What is the difference between Digital Channel Manager vs Digital Marketing Specialist?

AspectDigital Channel ManagerDigital Marketing Specialist
Primary FocusOversees digital channels like social media, email, and paid advertising to drive engagement and conversions.Develops and executes digital marketing campaigns, focusing on content creation, SEO, and analytics.
Required SkillsChannel management, analytics, strategic planning, and cross-channel integration.Content marketing, SEO, SEM, data analysis, and campaign management.
Work EnvironmentTypically manages multiple digital platforms, collaborates with marketing teams, and reports on channel performance.Creates marketing content, manages campaigns, and analyzes digital marketing metrics.

While both roles focus on digital marketing efforts, the Digital Channel Manager primarily oversees and optimizes specific digital channels to maximize performance, whereas the Digital Marketing Specialist concentrates on executing marketing campaigns and content across digital platforms. The roles often collaborate but differ in strategic versus tactical responsibilities.

What does a digital channel manager do?

A digital channel manager oversees a company's online platforms, such as websites, social media, and email marketing, to ensure effective digital communication and customer engagement. They develop strategies, analyze performance metrics, and coordinate with marketing teams to optimize digital presence using tools like analytics software and content management systems.
More about Digital Channel Manager jobs

What cities are hiring for Digital Channel Manager jobs?

Cities with the most Digital Channel Manager job openings:

What states have the most Digital Channel Manager jobs?

States with the most job openings for Digital Channel Manager jobs include:

What are popular job titles related to Digital Channel Manager jobs?

For Digital Channel Manager jobs, the most frequently searched job titles are:

Infographic showing various Digital Channel Manager job openings in the United States as of September 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $142,448 per year, or $68.5 per hour.

Digital Channel Analyst

Basking Ridge, NJ โ€ข On-site

Affinity Federal Credit Union
Finance and Insuranceย โ€ขย 201 - 500 employees

$75K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Key responsibilities

  • Manage solutions and enhancements for Digital Banking platforms and coordinate system changes.

  • Respond within SLAs to escalated incidents and problems related to digital channels.

  • Manage hot fixes, releases, and system upgrades for the Digital Channel platforms.


Job description

As a Digital Channel Analyst, you will be part of a team at Affinity Federal Credit Union responsible for delivering best-in-class Digital solutions.

The Digital Channel Analyst manages solutions and enhancements and is the second level of front-line support for the business units (Branches, Call Center and Business Banking teams, etc.). This individual should have an elevated working knowledge of Digital Channel platforms, many business applications and related interfaces. This individual will be expected to leverage their knowledge to identify and coordinate system changes, assist the business with the creation of new features or functionality, and make recommendations for application optimization.

This position is HYBRID, with some on-site work required at our corporate headquarters in Basking Ridge, NJ.

The starting salary range for this position is between $75k and $80k and commensurate with experience.  The wage/salary offered to a successful candidate will be dependent on several qualifying factors, including but not limited to: years of relevant experience, years of industry experience, education, etc. 


ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Serves as subject matter expert for the Retail and Business Digital Banking platforms.
  • Develop and sustain collaborative relationships across the organization.
  • Responds within established SLAs to escalated incidents and problems.
  • Manages, monitors the corporate IT change control process and effectively communicates to the Director of Digital Channel and IT leadership.
  • Performs testing of systems and applications including the development of effective test plans and analysis of testing results.
  • Develop testing criteria and coordinate testing efforts with departments or quality control individuals.
  • Utilizes the vendor client site, focus and advisory groups, and training events to stay informed of all applicable information about assigned core business applications.
  • Adhere to the project management approach, methodology and toolset for the Software Development Life Cycle (SDLC) of the project.
  • Manages hot fixes, releases and system upgrades relating to the Retail and Business Banking Digital Channel platforms.
  • Partners with the business owners to develop and maintain security access for the relevant systems.
  • Act as the primary liaison to specific department’s business analysts and product owners to support their business initiatives through systems evolution.
  • Evaluate business requirements in the context of our overall system architecture taking in mind the end-to-end experience including the members and the back-office teams.
  • Perform gap analysis between business requirements and the current state of the technical and functionality of the systems and the data.
  • Coordinate and assist the Director of Digital Channels with solutions for complex, cross-functional requirements that cross multiple areas of the business.
  • Stay abreast of the current and future technology features set relevant to our organization, the Digital Channel industry, general industry IT trends, and provide recommendations for adoption.
  •  All other duties as assigned.


EDUCATION and/or EXPERIENCE REQUIREMENTS

  • Bachelor’s Degree in a related field or 3-5 years' experience within the Digital Channel environment at a Bank or Credit Union

Affinity strives to maintain balance between our employees’ personal and professional responsibilities.  All full-time employees are eligible to participate in our multi-faceted Total Rewards package including competitive pay, target incentive, full medical/dental/prescription/vision coverage, comprehensive wellness program, mental wellbeing support, reproductive/family building benefits for both men and women, 401(k) plan with company match, basic term life insurance coverage, flexible spending accounts, identity protection, profit sharing, and generous paid time off.  As an Affinity employee you are eligible for discounts on our products and services, earn paid time off for volunteering and much more. In addition to these benefits, Affinity provides extensive educational and developmental opportunities as well as access to our formal Education Assistance Program.  

Affinity Federal Credit Union is an Equal Opportunity Employer.

Affinity FCU is committed to creating an inclusive culture and an employment experience that values diversity.  Our culture is built on respect - one that recognizes and values the unique talents of everyone on the team.  With a genuine commitment to diversity, we’ve created an environment where employees feel comfortable regardless of race, gender, religion, background, physical ability or sexual orientation. 

Explore career opportunities with Affinity and "Belong to something better."


Please scroll down and read the Applicant Statement in its entirety.

Applicant Statement
I promise that all information I have supplied in this application and any other form, oral or written, is true and accurate, and I agree that any misstated, misleading, omitted, or false information will result in rejection of this application form, refusal to hire, withdrawal of an offer of employment, or immediate discharge without recourse, whenever and however discovered.


I understand and agree that Affinity Federal Credit Union, any agent acting on its behalf, as well as any other person responding to a reference request pursuant to this application, can and will seek and/or disclose any and all information about me which said corporation, agent, or person may have. I specifically authorize said disclosure and agree to hold all such corporations, agents, or persons harmless.


I understand and agree to the fact that Affinity Federal Credit Union maintains a drug-free workplace and that I will be required to undergo a drug urine screening check. I understand and agree to the fact that Affinity will also conduct a criminal history background and credit report check. I understand and agree that said pre-employment checks are designed to ascertain my suitability for employment. I specifically authorize said disclosure of this confidential information and agree to hold Affinity Federal Credit Union, its agents, managers, officers, and employees harmless from any and all liability in connection with the pre-employment screening/testing. Additionally, I agree to comply with all request for additional testing of any type and at anytime during my employment at Affinity Federal Credit Union.


I understand that all employment offers are made contingent upon satisfactory proof of legal authorization to work in the United States according to the law. I understand that failure to provide satisfactory proof of identity and authorization to work in the United States will disqualify me from employment.


If hired, I agree to abide by the terms and conditions of all Affinity Federal Credit Union policies and procedures. I understand I will not be employed, or my employment will be terminated, if I am or have been convicted of a criminal offense involving dishonesty, breach of trust or money laundering, or if I admit, plead guilty or nolo contender, or have to such an offense or if I agree or have agreed to enter into a pretrial diversion or similar program in connection with a prosecution such an offense.


I understand and agree that my employment will be at will and that I or Affinity Federal Credit Union may terminate this employment relationship at any time, with or without notice, for any or no reason, without recourse by either of us. I also understand that oral representations to the contrary do not change the fact that both the Company and I maintain free to end the work relationship for any or no reason. I further understand that any changes in this employment relationship must be made in writing.


I acknowledge that at anytime during my employment with Affinity Federal Credit Union, the hours and/or days that I am expected to work may be changed to accommodate the needs of the business. In addition, I am also expected to work at various Affinity Federal Credit Union locations.


I acknowledge that I have been advised that Affinity Federal Credit Union is an Equal Opportunity Employer and that Affinity Federal Credit Union administers its employment policies in a nondiscriminatory manner. I specifically authorize Affinity Federal Credit Union to investigate my background, including any and all references, and prior employers, consistent with the position for which I am applying, and release and hold Affinity Federal Credit Union harmless for any and all liabilities arising out of its investigation of my application for employment. I authorize the Company, in its sole discretion, to supply my employment record to any prospective employer, government agency, or other party with an interest that the company deems appropriate.