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Dialer Analyst Jobs (NOW HIRING)

Westgate Resorts

Business Intelligence Engineer

Ocoee, FL · On-site

$44.75 - $58.25/hr

Call Center / Dialer Performance & Workforce Management * Loyalty / Owner Engagement & Retention * Sales, Finance, and Executive Leadership * Analyze trends, performance drivers, call behavior ...

Westgate Resorts

Business Intelligence Engineer

Ocoee, FL · On-site

$44.75 - $58.25/hr

Call Center / Dialer Performance & Workforce Management * Loyalty / Owner Engagement & Retention * Sales, Finance, and Executive Leadership * Analyze trends, performance drivers, call behavior ...

Westgate Resorts

Business Intelligence Engineer

Ocoee, FL · On-site

$44.75 - $58.25/hr

Call Center / Dialer Performance & Workforce Management * Loyalty / Owner Engagement & Retention * Sales, Finance, and Executive Leadership * Analyze trends, performance drivers, call behavior ...

CAR Financial

Be Seen First

Account/Collection Analyst

Lawrenceville, GA · On-site

$15 - $25/hr

Proficiency with PCs and strong emphasis on use of MS Word, Excel , Power Point, Outlook, Dealpack, Dialer, and CMS. * Pay attention to details. * Proven problem solving (identification, analysis ...

TT MARKETING LLC

Technical Operations Assistant

Bend, OR · On-site

$65K - $75K/yr

Reconcile data across systems -- audit for gaps between the dialer, CRM, and analytics database (e.g., sales recorded in one system but missing in another) and drive fixes * Support the dev team ...

TT MARKETING LLC

Technical Operations Assistant

Bend, OR · On-site

$65K - $75K/yr

Reconcile data across systems -- audit for gaps between the dialer, CRM, and analytics database (e.g., sales recorded in one system but missing in another) and drive fixes * Support the dev team ...

Gridmatic Inc

Senior Data Analyst

Houston, TX · Hybrid

$82K - $103K/yr

Dialer file automation: Automate producing and delivering call center dialer files for outbound campaigns. * Automation / systems integration * Audit & alerting: Build audits and exception reporting ...

DCM Services LLC

Call Center Dialing Administrator

$58K - $72K/yr

Provide data pulls and historical trend exports to support forecasting and revenue analysis. * Assist the Business Intelligence team with data validation when updating Power BI reports tied to dialer ...

OPOC.us

Sales Operations Analyst

Worthington, OH · On-site

$60K - $75K/yr

Sales Operations Analyst Position Title: Sales Operations Analyst Department: Sales Operations ... Familiarity with dialer, CTI, or call activity data * Exposure to Tableau or Power BI; deep ...

Opoc.us

Sales Operations Analyst

Worthington, OH · On-site

$60K - $75K/yr

Sales Operations Analyst Position Title: Sales Operations Analyst Department: Sales Operations ... dialer, CTI, or call activity data • Exposure to Tableau or Power BI; deep proficiency is not ...

OPOC.us

Sales Operations Analyst

Worthington, OH

$60K - $75K/yr

The Sales Operations Analyst is the second position on this team. The role owns the recurring ... Familiarity with dialer, CTI, or call activity data* Exposure to Tableau or Power BI; deep ...

OPOC.us

Sales Operations Analyst

Worthington, OH · On-site

$60 - $75/hr

Sales Operations Analyst Position Title: Sales Operations Analyst Department: Sales Operations ... Familiarity with dialer, CTI, or call activity data * Exposure to Tableau or Power BI; deep ...

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Dialer Analyst information

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$20K

$58.5K

$108K

How much do dialer analyst jobs pay per year?

As of Sep 6, 2026, the average yearly pay for dialer analyst in the United States is $58,487.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $70,000.00 per year, depending on experience, location, and employer.

What is a dialer analyst?

A Dialer Analyst is responsible for managing and optimizing automated dialing systems used in call centers to improve outbound call efficiency. They analyze dialer performance, monitor call center metrics, and adjust strategies to maximize productivity and compliance with regulations. Their role includes troubleshooting technical issues, configuring dialer settings, and working with management to enhance overall call center operations.

What are the typical daily responsibilities of a dialer analyst?

A Dialer Analyst's day usually involves monitoring automated dialer performance, analyzing call metrics, and making real-time adjustments to maximize efficiency and contact rates. They collaborate closely with call center managers, IT staff, and compliance teams to implement strategies, troubleshoot technical issues, and ensure adherence to dialing regulations. Tasks may also include generating performance reports, forecasting call volumes, and recommending workflow improvements. This role requires both technical expertise and effective teamwork to help drive the success of outbound calling campaigns.

What are the key skills and qualifications needed to thrive in the dialer analyst position, and why are they important?

To thrive as a Dialer Analyst, you need strong analytical skills, expertise in contact center operations, and a background in statistics or business, often supported by a relevant degree. Familiarity with outbound dialer systems (such as Aspect, Genesys, or Five9), CRM solutions, and report generation tools is typically required. Excellent problem-solving, communication, and time management skills help Dialer Analysts collaborate with cross-functional teams and respond to dynamic operational needs. These competencies are crucial for optimizing dialing strategies, improving productivity, and ensuring regulatory compliance in high-volume call center environments.

More about Dialer Analyst jobs

What cities are hiring for Dialer Analyst jobs?

Cities with the most Dialer Analyst job openings:

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Dialer Analyst jobs near you
Infographic showing various Dialer Analyst job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 6% Part Time, and 5% Contract. Highlights an 82% Physical, 7% Hybrid, and 11% Remote job distribution, with an average salary of $58,487 per year, or $28.1 per hour.

CAR Account Analyst 1 - 8008

ATLANTICUS

Lawrenceville, GA • On-site

Full-time

Posted 12 days ago

Job description

Position Summary:  An Account Analyst reviews and process unpaid or pending accounts.

Key Responsibilities: The list below represents the main highlights of the position. 

  • Prepare daily cash and performance sheets
  • Collecting higher delinquency accounts
  • Daily Portfolio reviews by pulling business statistics from business objects.
  • Reviewing accounts and making suggestions to reserve, repossess or charge off.
  • Oversee and execute the buyback process.
  • May have daily communication with the dealership.
  • Accountable for ensuring accuracy of paperwork received for processing.
  • Communication to the dealer as it relates to the back-end process of collections, reserves etc.
  • Monthly, Quarterly, and Yearly performance reporting.
  • Asset allocation runs
  • Monitor and facilitate the archiving and storage of electronic and paper documents
  • Confirm and reconcile daily activity with dealers.
  • Perform other reconciliation and maintenance functions as needed.

Experience/Education:

  • Ability to handle multiple tasks and prioritize accordingly. 
  • Organizational and time management skills. 
  • Proficiency with PCs and strong emphasis on use of MS Word, Excel, Power Point, Outlook, Dealpack, Dialer, and CMS. 
  • Pay attention to details.
  • Proven problem solving (identification, analysis, resolution) skills. 
  • Excellent written and verbal communication skills with the ability to effectively communicate technical and business problem issues in a non-technical manner.
  • Self-motivation and ability to think independently and as a team member in a fast-paced, deadline driven team environment.

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