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Dialer Analyst Jobs in Georgia (NOW HIRING)

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Proficiency with PCs and strong emphasis on use of MS Word, Excel , Power Point, Outlook, Dealpack, Dialer, and CMS. * Pay attention to details. * Proven problem solving (identification, analysis ...

Customer Service Rep

Newnan, GA · On-site

$14.50 - $19.75/hr

... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology

Customer Service Rep

Newnan, GA · On-site

$14.50 - $19.75/hr

... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology

Customer Service Rep

Newnan, GA · On-site

$14.50 - $19.75/hr

... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology

Customer Service Rep

Marietta, GA · On-site

$14.50 - $19.75/hr

... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology

Customer Service Rep

Gainesville, GA · On-site

$14.75 - $20.25/hr

... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology

Customer Service Rep

Gainesville, GA · On-site

$15 - $20.25/hr

... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology

Customer Service Rep

Gainesville, GA

$14.75 - $20.25/hr

... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology

Customer Service Rep

Young Harris, GA · On-site

$13.75 - $18.50/hr

... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology

Customer Service Rep

Young Harris, GA · On-site

$13.75 - $18.50/hr

... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology

Customer Service Rep

Young Harris, GA · On-site

$13.75 - $18.50/hr

... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology

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Showing results 1-20

Dialer Analyst information

See Georgia salary details

$15.6K

$45.5K

$84K

How much do dialer analyst jobs pay per year?

As of Sep 7, 2026, the average yearly pay for dialer analyst in Georgia is $45,506.00, according to ZipRecruiter salary data. Most workers in this role earn between $27,621.00 and $54,464.00 per year, depending on experience, location, and employer.

What is a dialer analyst?

A Dialer Analyst is responsible for managing and optimizing automated dialing systems used in call centers to improve outbound call efficiency. They analyze dialer performance, monitor call center metrics, and adjust strategies to maximize productivity and compliance with regulations. Their role includes troubleshooting technical issues, configuring dialer settings, and working with management to enhance overall call center operations.

What are the typical daily responsibilities of a dialer analyst?

A Dialer Analyst's day usually involves monitoring automated dialer performance, analyzing call metrics, and making real-time adjustments to maximize efficiency and contact rates. They collaborate closely with call center managers, IT staff, and compliance teams to implement strategies, troubleshoot technical issues, and ensure adherence to dialing regulations. Tasks may also include generating performance reports, forecasting call volumes, and recommending workflow improvements. This role requires both technical expertise and effective teamwork to help drive the success of outbound calling campaigns.

What are the key skills and qualifications needed to thrive in the dialer analyst position, and why are they important?

To thrive as a Dialer Analyst, you need strong analytical skills, expertise in contact center operations, and a background in statistics or business, often supported by a relevant degree. Familiarity with outbound dialer systems (such as Aspect, Genesys, or Five9), CRM solutions, and report generation tools is typically required. Excellent problem-solving, communication, and time management skills help Dialer Analysts collaborate with cross-functional teams and respond to dynamic operational needs. These competencies are crucial for optimizing dialing strategies, improving productivity, and ensuring regulatory compliance in high-volume call center environments.

Infographic showing various Dialer Analyst job openings in Georgia as of August 2026, with employment types broken down into 86% Full Time, 9% Part Time, and 5% Contract. Highlights an 84% Physical, 6% Hybrid, and 10% Remote job distribution, with an average salary of $45,506 per year, or $21.9 per hour.

CAR Account Analyst 1 - 8008

Atlanticus Holdings Corporation

Lawrenceville, GA • On-site

Full-time

Posted 13 days ago


Job description

Position Summary:An Account Analyst reviews and process unpaid or pending accounts.
Key Responsibilities:The list below represents the main highlights of the position.
  • Prepare daily cash and performance sheets
  • Collecting higher delinquency accounts
  • Daily Portfolio reviews by pulling business statistics from business objects.
  • Reviewing accounts and making suggestions to reserve, repossess or charge off.
  • Oversee and execute the buyback process.
  • May have daily communication with the dealership.
  • Accountable for ensuring accuracy of paperwork received for processing.
  • Communication to the dealer as it relates to the back-end process of collections, reserves etc.
  • Monthly, Quarterly, and Yearly performance reporting.
  • Asset allocation runs
  • Monitor and facilitate the archiving and storage of electronic and paper documents
  • Confirm and reconcile daily activity with dealers.
  • Perform other reconciliation and maintenance functions as needed.

Experience/Education:
  • Ability to handle multiple tasks and prioritize accordingly.
  • Organizational and time management skills.
  • Proficiency with PCs and strong emphasis on use of MS Word, Excel, Power Point, Outlook, Dealpack, Dialer, and CMS.
  • Pay attention to details.
  • Proven problem solving (identification, analysis, resolution) skills.
  • Excellent written and verbal communication skills with the ability to effectively communicate technical and business problem issues in a non-technical manner.
  • Self-motivation and ability to think independently and as a team member in a fast-paced, deadline driven team environment.