Proficiency with PCs and strong emphasis on use of MS Word, Excel , Power Point, Outlook, Dealpack, Dialer, and CMS. * Pay attention to details. * Proven problem solving (identification, analysis ...
Proficiency with PCs and strong emphasis on use of MS Word, Excel , Power Point, Outlook, Dealpack, Dialer, and CMS. * Pay attention to details. * Proven problem solving (identification, analysis ...
Proficiency with PCs and strong emphasis on use of MS Word, Excel , Power Point, Outlook, Dealpack, Dialer, and CMS. * Pay attention to details. * Proven problem solving (identification, analysis ...
Proficiency with PCs and strong emphasis on use of MS Word, Excel , Power Point, Outlook, Dealpack, Dialer, and CMS. * Pay attention to details. * Proven problem solving (identification, analysis ...
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Account/Collection Analyst
Lawrenceville, GA · On-site
$15 - $25/hr
Proficiency with PCs and strong emphasis on use of MS Word, Excel , Power Point, Outlook, Dealpack, Dialer, and CMS. * Pay attention to details. * Proven problem solving (identification, analysis ...
Quick apply
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Account/Collection Analyst
Lawrenceville, GA · On-site
$15 - $25/hr
Proficiency with PCs and strong emphasis on use of MS Word, Excel , Power Point, Outlook, Dealpack, Dialer, and CMS. * Pay attention to details. * Proven problem solving (identification, analysis ...
Staff Business Systems Analyst - Contact Center Routing
Atlanta, GA · On-site
$150 - $200/hr
... dialer configurations, and Hours of Operation (HOO). * Execute advanced CUP configurations ... Analyze routing performance across GBSG contact channels -- transfer rates, routing accuracy, multi ...
Staff Business Systems Analyst - Contact Center Routing
Atlanta, GA · On-site
$150 - $200/hr
... dialer configurations, and Hours of Operation (HOO). * Execute advanced CUP configurations ... Analyze routing performance across GBSG contact channels -- transfer rates, routing accuracy, multi ...
... Analyst to tackle ambiguous, end-to-end routing problems across GBSG's complex contact channel ... campaign dialer configurations, and Hours of Operation (HOO). • Execute advanced CUP ...
... Analyst to tackle ambiguous, end-to-end routing problems across GBSG's complex contact channel ... campaign dialer configurations, and Hours of Operation (HOO). • Execute advanced CUP ...
... outbound campaign dialer configurations, and Hours of Operation (HOO). Execute advanced CUP ... Analyze routing performance across GBSG contact channels - transfer rates, routing accuracy, multi ...
... outbound campaign dialer configurations, and Hours of Operation (HOO). Execute advanced CUP ... Analyze routing performance across GBSG contact channels - transfer rates, routing accuracy, multi ...
Customer Service Rep
Newnan, GA · On-site
$14.50 - $19.75/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Newnan, GA · On-site
$14.50 - $19.75/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Newnan, GA · On-site
$14.50 - $19.75/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Newnan, GA · On-site
$14.50 - $19.75/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Newnan, GA · On-site
$14.50 - $19.75/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Newnan, GA · On-site
$14.50 - $19.75/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Marietta, GA · On-site
$14.50 - $19.75/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Marietta, GA · On-site
$14.50 - $19.75/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
An analytical thinker with the ability to assist customers with resolving their delinquency issues ... Dialer, Auto-Dialer, Auto Loan, Auto Loans, Auto Loan Collections, BDC, BDC Consultant, BDC ...
An analytical thinker with the ability to assist customers with resolving their delinquency issues ... Dialer, Auto-Dialer, Auto Loan, Auto Loans, Auto Loan Collections, BDC, BDC Consultant, BDC ...
Call Center Sales Manager
Covington, GA · On-site
Ensure dialer performance and configuration supports campaign penetration. * Track vendor performance against KPIs, conduct root cause analysis for variances, and implement corrective actions
Call Center Sales Manager
Covington, GA · On-site
Ensure dialer performance and configuration supports campaign penetration. * Track vendor performance against KPIs, conduct root cause analysis for variances, and implement corrective actions
Call Center Sales Manager
Covington, GA · On-site
Ensure dialer performance and configuration supports campaign penetration. * Track vendor performance against KPIs, conduct root cause analysis for variances, and implement corrective actions
Call Center Sales Manager
Covington, GA · On-site
Ensure dialer performance and configuration supports campaign penetration. * Track vendor performance against KPIs, conduct root cause analysis for variances, and implement corrective actions
Customer Service Rep
Gainesville, GA · On-site
$14.75 - $20.25/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Gainesville, GA · On-site
$14.75 - $20.25/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Gainesville, GA · On-site
$15 - $20.25/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Gainesville, GA · On-site
$15 - $20.25/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
$14.75 - $20.25/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
$14.75 - $20.25/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Young Harris, GA · On-site
$13.75 - $18.50/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Young Harris, GA · On-site
$13.75 - $18.50/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Young Harris, GA · On-site
$13.75 - $18.50/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Young Harris, GA · On-site
$13.75 - $18.50/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Young Harris, GA · On-site
$13.75 - $18.50/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Young Harris, GA · On-site
$13.75 - $18.50/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Our data scientist handles the analysis of what a good call looks like. Your job is to build the engineering around it: the audio streaming, the live call processing, the telephony and dialer surface ...
Our data scientist handles the analysis of what a good call looks like. Your job is to build the engineering around it: the audio streaming, the live call processing, the telephony and dialer surface ...
Dialer Analyst information
See Georgia salary details
$15.6K - $21.8K
8% of jobs
$21.8K - $28K
15% of jobs
$29.6K is the 25th percentile. Wages below this are outliers.
$28K - $34.2K
9% of jobs
$34.2K - $40.5K
7% of jobs
The median wage is $43.7K / yr.
$40.5K - $46.7K
23% of jobs
$52.1K is the 75th percentile. Wages above this are outliers.
$46.7K - $52.9K
16% of jobs
$52.9K - $59.1K
13% of jobs
$59.1K - $65.4K
5% of jobs
$65.4K - $71.6K
2% of jobs
$71.6K - $77.8K
1% of jobs
$77.8K - $84K
1% of jobs
$15.6K
$45.5K
$84K
How much do dialer analyst jobs pay per year?
What is a dialer analyst?
A Dialer Analyst is responsible for managing and optimizing automated dialing systems used in call centers to improve outbound call efficiency. They analyze dialer performance, monitor call center metrics, and adjust strategies to maximize productivity and compliance with regulations. Their role includes troubleshooting technical issues, configuring dialer settings, and working with management to enhance overall call center operations.
What are the typical daily responsibilities of a dialer analyst?
A Dialer Analyst's day usually involves monitoring automated dialer performance, analyzing call metrics, and making real-time adjustments to maximize efficiency and contact rates. They collaborate closely with call center managers, IT staff, and compliance teams to implement strategies, troubleshoot technical issues, and ensure adherence to dialing regulations. Tasks may also include generating performance reports, forecasting call volumes, and recommending workflow improvements. This role requires both technical expertise and effective teamwork to help drive the success of outbound calling campaigns.
What are the key skills and qualifications needed to thrive in the dialer analyst position, and why are they important?
To thrive as a Dialer Analyst, you need strong analytical skills, expertise in contact center operations, and a background in statistics or business, often supported by a relevant degree. Familiarity with outbound dialer systems (such as Aspect, Genesys, or Five9), CRM solutions, and report generation tools is typically required. Excellent problem-solving, communication, and time management skills help Dialer Analysts collaborate with cross-functional teams and respond to dynamic operational needs. These competencies are crucial for optimizing dialing strategies, improving productivity, and ensuring regulatory compliance in high-volume call center environments.
What are popular job titles related to Dialer Analyst jobs in Georgia?
For Dialer Analyst jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Dialer Analyst jobs in Georgia look for?
The top searched job categories for Dialer Analyst jobs in Georgia are:

Full-time
Posted 13 days ago
Job description
Key Responsibilities:The list below represents the main highlights of the position.
- Prepare daily cash and performance sheets
- Collecting higher delinquency accounts
- Daily Portfolio reviews by pulling business statistics from business objects.
- Reviewing accounts and making suggestions to reserve, repossess or charge off.
- Oversee and execute the buyback process.
- May have daily communication with the dealership.
- Accountable for ensuring accuracy of paperwork received for processing.
- Communication to the dealer as it relates to the back-end process of collections, reserves etc.
- Monthly, Quarterly, and Yearly performance reporting.
- Asset allocation runs
- Monitor and facilitate the archiving and storage of electronic and paper documents
- Confirm and reconcile daily activity with dealers.
- Perform other reconciliation and maintenance functions as needed.
Experience/Education:
- Ability to handle multiple tasks and prioritize accordingly.
- Organizational and time management skills.
- Proficiency with PCs and strong emphasis on use of MS Word, Excel, Power Point, Outlook, Dealpack, Dialer, and CMS.
- Pay attention to details.
- Proven problem solving (identification, analysis, resolution) skills.
- Excellent written and verbal communication skills with the ability to effectively communicate technical and business problem issues in a non-technical manner.
- Self-motivation and ability to think independently and as a team member in a fast-paced, deadline driven team environment.
About Atlanticus
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
201 - 500 Employees
Headquarters location
Atlanta, GA, US
Year founded
1996