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Desktop Systems Specialist Jobs (NOW HIRING)

CACI

Endpoint Systems Specialist

Chantilly, VA · On-site

Endpoint Systems Specialist Job Category: Information Technology Time Type: Full time Minimum ... Deploy, operate, and maintain physical, virtual, and cloud-based client desktop and mobile ...

MKS2 Technologies

Desktop Support Analyst

Quantico, VA

$110K - $120K/yr

Computer Network Support Specialist - Journeyman Location: Government Site (On-Site) Clearance ... Analyze, test, troubleshoot, and resolve hardware, software, operating system, and network-related ...

New

MKS2 Technologies

Desktop Support Analyst

Boyers, PA

$110K - $120K/yr

Computer Network Support Specialist - Journeyman Location: Government Site (On-Site) Clearance ... Analyze, test, troubleshoot, and resolve hardware, software, operating system, and network-related ...

New

City of Hayward

Network Systems Specialist

Hayward, CA · On-site

$138K - $168K/yr

The Network Systems Specialist is a classification assigned to the Infrastructure Division of the ... Major desktop and networking technology hardware and software advancements and its capabilities.

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How much do desktop systems specialist jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for desktop systems specialist in the United States is $32.71, according to ZipRecruiter salary data. Most workers in this role earn between $25.00 and $39.42 per hour, depending on experience, location, and employer.

What is a desktop systems specialist?

Desktop Systems Specialists are IT professionals who install, configure, maintain, and troubleshoot desktop computers and related technologies within an organization. They support end-users by resolving hardware and software issues, managing operating systems, and ensuring that desktops and peripherals function efficiently. Their role may also involve deploying updates, ensuring security compliance, and assisting with network connectivity. Desktop Systems Specialists often work closely with other IT staff to provide technical support and enhance the overall reliability of workplace technology.

What are the key skills and qualifications needed to thrive as a desktop systems specialist?

To thrive as a Desktop Systems Specialist, you need a solid understanding of computer hardware, operating systems, troubleshooting, and a background in IT—often supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Proficiency with imaging software, remote desktop tools, ticketing systems, and device management platforms is typically required. Excellent problem-solving abilities, clear communication, and patience are crucial soft skills for effectively supporting users and resolving technical issues. These skills and qualities are vital to ensure seamless IT operations, minimize downtime, and provide high-quality technical support across an organization.

What are some common challenges a desktop systems specialist might face, and how are they typically addressed?

Desktop Systems Specialists often encounter challenges such as troubleshooting complex hardware and software issues, managing multiple support tickets simultaneously, and adapting to rapidly evolving technology environments. These challenges are usually addressed by maintaining up-to-date technical knowledge, utilizing effective ticketing systems, and collaborating closely with IT teams and end-users to prioritize and resolve issues efficiently. Ongoing training and open communication within the team help ensure specialists can respond quickly and effectively to new problems as they arise.

What is the difference between Desktop Systems Specialist vs Network Support Technician?

AspectDesktop Systems SpecialistNetwork Support Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentOffice settings, user support, hardware/software troubleshootingNetwork infrastructure, server rooms, troubleshooting network issues
Employer & Industry UsageIT departments in various industries, tech support firmsTelecommunications, enterprise IT, internet service providers

The Desktop Systems Specialist primarily focuses on supporting and maintaining desktop hardware and software within office environments, while the Network Support Technician specializes in managing and troubleshooting network infrastructure. Both roles require technical certifications and are essential in IT support teams, but they differ in their core responsibilities and work settings.

Is IT hard to become a desktop systems specialist?

Becoming a desktop systems specialist typically requires a strong understanding of computer hardware, operating systems, and troubleshooting skills, often supported by certifications like CompTIA A+ or Microsoft Certified IT Professional. While it may involve ongoing learning to keep up with new technologies, the role generally requires technical aptitude and problem-solving ability rather than advanced degrees. The difficulty varies based on prior experience and technical background.

What does a desktop systems specialist do?

A desktop systems specialist is responsible for installing, configuring, maintaining, and troubleshooting desktop computers and related hardware and software. They ensure that computer systems operate efficiently, provide technical support to users, and may also handle network connectivity and security issues. Proficiency with operating systems, diagnostic tools, and customer service skills are essential in this role.
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What job categories do people searching Desktop Systems Specialist jobs look for?

The top searched job categories for Desktop Systems Specialist jobs are:

Desktop Systems Specialist jobs near you
Infographic showing various Desktop Systems Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 9% Part Time, 4% Contract, and 1% Nights. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $68,042 per year, or $32.7 per hour.

Desktop Technician - Los Angeles, CA

Planned Parenthood Los Angeles

Los Angeles, CA • On-site

$21.75 - $27.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Planned Parenthood rating

7.9

Company rating: 7.9 out of 10

Based on 120 frontline employees who took The Breakroom Quiz

110th of 898 rated healthcare providers

Job description

Planned Parenthood Los Angeles is seeking an experienced Desktop Support Specialist with excellent technical skills to work full-time in our Downtown Los Angeles Headquarters. In addition to managing end user device support, the technician acts as an additional point of contact for technical support, delivering Tier 1, 2, and 3 assistances in collaboration with the Help Desk and Infrastructure IT teams. This role offers hands-on support to users across the organization and contributes to special projects as required.
 
The primary goal of the Desktop Technician is to ensure secure, maximum availability of technology resources for PPLA staff across the organization.  The role involves both on-site and remote support, with a strong emphasis on maintaining, upgrading, and troubleshooting desktop systems to enhance overall efficiency and performance. The technician is also responsible for preventive maintenance, which includes taking ownership of specific end-user management systems such as Security, MDM, and other enterprise remote management platforms. By maintaining a secure and stable desktop infrastructure, the Desktop Technician guarantees the delivery of reliable, consistent, and secure services to all users, with a focus on security, reliability, and accessibility.
 
Over one hundred years ago, Planned Parenthood was founded on the idea that everyone should have the information and care they need to live strong, healthy lives and fulfill their dreams. Founded 57+ years ago, Planned Parenthood Los Angeles is one of the largest providers of reproductive health care services in Los Angeles County. The Planned Parenthood Los Angeles (PPLA) team works together to provide high-quality, affordable reproductive health care to women, men, and young people across Los Angeles County. At PPLA, you will discover a culture of like-minded individuals who are eager to make positive contributions to their community and to the Planned Parenthood mission.
Our Ideal Candidate will have the following qualifications:
  • High school diploma or equivalent required.
  • Associate college degree in IT-related field or relevant certifications (e.g., CompTIA A+, Network+) or equivalent experience preferred.
  • ITIL experience or certifications highly preferred.
  • At least 5 years' experience working as a Desktop Technician or in a similar IT support role, with a strong background in Windows-based workstations and basic networking concepts, for environments with at least 100 computers required.
  • At least 1-year hands-on experience with desktop management, software deployment applications, and remote support tools such as InTune required.
  • Minimum 5 years' experience of Windows operating systems and common business applications.
  • At least 3 years' hands-on experience handling support and service requests using an Enterprise  help desk ticketing system.
  • Ability to meet Los Angeles County background check requirements via Live Scan fingerprint clearance.
  • Reliable means of transportation for onsite and off-site work within LA County.
About the position:
  • Abortion patients are cared for at each of our health centers, and in part through the administrative, support, and other non-clinical services provided at all PPLA locations, and by all PPLA employees. Supporting these critical services is an essential job duty, and a fundamental responsibility of all employees and contractors.
  • Provide hands-on end user device support, including desktop, laptop, mobile and desk phone hardware and software troubleshooting, installations, and upgrades.
  • Serve as an additional point of contact for the help desk, handling technical requests and providing remote support.
  • Diagnose, maintain, upgrade, repair, and configure desktop systems, including setting up computer systems for new users throughout the organization.
  • Monitor, log, and track assigned IT support tickets, escalating complex issues to appropriate IT staff as needed in accordance with department SOPs.
  • Assist with software deployments and patching of desktop systems.
  • Provide on-site technical support throughout the organization.
  • Contribute to the maintenance of IT asset inventory, focusing on desktop hardware and software in accordance with department SOPs.
  • Assist with A/V setup and support for Agency events at various locations.
  • Participate in user training sessions on common desktop applications and IT procedures.
  • Support basic network troubleshooting and connectivity issues.
  • Assist with periodic after-hours maintenance windows for desktop systems.
  • Collaborate with the IT team to improve desktop support processes and procedures.
  • Maintain strong communication with Agency employees and IT staff, explaining technical concepts clearly and concisely.
  • Support system security measures on desktop systems, including antivirus and security patch management.
  • Participate in the on-call schedule 
Generous salary and benefits package includes:
  • Medical, dental, and vision coverage options for you and eligible dependents
  • Free basic life/AD&D policy with additional voluntary coverage options
  • Short Term Disability, Critical Illness and Accident policies
  • 403(b) Retirement plan with up to 3% employer match
  • Medical and Dependent Flexible Spending Account plans
  • Public Transportation and Commuter Pre-Tax Reimbursements
  • Generous vacation, sick, and holiday benefits
  • Hiring range: $32.21 - 38.65 per hour (Non-Exempt)
Compensation Philosophy and Position Hiring Range:
At Planned Parenthood Los Angeles we continuously work towards our value of "we respect and honor all people", which also relates to our compensation philosophy. PPLA recognizes that decisions about pay, and benefits have significant impact on staff, so we are committed to ensuring all positions are rooted in a description that identifies competencies, duties, responsibilities, and qualifications, and that they are compensated equitably which considers both internal organizational equity and market compensation data for similar roles.
 
Equal Employment Opportunity will be afforded to all applicants and other covered persons without regard to protected characteristics, including their perceived protected characteristic. Protected categories include: race (including traits historically associated with race, including but not limited to, hair texture and protective hair styles such as, braids, locs, and twists as examples but not exhaustive list), color, religion or religious creed (including religious belief, observation, practice, dress, and grooming practices), national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding/chestfeeding, or related medical conditions), reproductive health decision-making, gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status (including past, current or prospective service in the uniformed service), and any other characteristic protected under applicable federal, state or local law.  PPLA will consider for employment qualified applicants with criminal histories in accordance with the requirements of Los Angeles Fair Chance Initiative for Hiring.
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