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Desktop Support Jobs in Hackensack, NJ (NOW HIRING)

Barrow Wise Consulting

Desktop Support Analyst

New York, NY

$25.50 - $34.25/hr

The Desktop Support Analyst will support Barrow Wise's NYC Department of Social Services project, and perform the following duties: * Assist with IT technical support duties. Diagnose, maintain, and ...

Ovation Workplace Services Inc.

Be Seen First

Desktop Support Technician

New York, NY · On-site

$35K - $47K/yr

Desktop Support Technician Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Desktop Support Technician delivers first- and second ...

LHH US

Desktop Support Specialist

Manhattan, NY · On-site

$30 - $35/hr

Desktop Support Specialist Location: New York, NY Employment Type: 3 month Contract Compensation: $30-35/hr W2 (no Third Parties or C2C at this time) About the Role LHH is seeking a Desktop Support ...

Harris

Desktop Support Analyst- H

Elizabeth, NJ

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth ...

Altera Digital Health

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth ...

TEKsystems

Desktop Support Analyst

Florham Park, NJ · On-site

$25 - $31.25/hr

Position Summary We are seeking a Desktop Support Technician to provide Level 1 and Level 2 technical support for end users in a Windows-based enterprise environment. This role will be responsible ...

New

Harriscomputer

Desktop Support Analyst- H

Elizabeth, NJ

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth ...

TEKsystems

Desktop Support Technician

Manhattan, NY

$24 - $34/hr

Skills Desktop Support, Microsoft Intune, Active Directory, MS Office, O365, Ticketing Systems, Hardware Troubleshooting, Software Troubleshooting, Customer Service, Level 2 Support, Technical ...

Harris

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth ...

Forhyre

Onsite Desktop Support Engineer

New York, NY · On-site

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

Intellectt INC

Desktop Support Analyst III

New York, NY · On-site

$25.50 - $34.25/hr

New York, NY, USA, 10177 Duration: 05 Months Position Summary The Desktop Support Analyst Consultant is responsible for delivering high-quality, responsive desktop support services to end users. This ...

Addison Group

Desktop Support Specialist

New York, NY · Remote

$25 - $30/hr

Desktop Support Specialist Industry: Information Technology / Professional Services Location (City, State): Onsite 5x a week in New York, NY. 10016 Assignment Type: Long-Term Contract Pay: $25-30/hr ...

New

Addison Group

Desktop Support Specialist

New York, NY · On-site

$25 - $30/hr

Desktop Support Specialist Industry: Information Technology / Professional Services Location (City, State): Onsite 5x a week in New York, NY. 10016 Assignment Type: Long-Term Contract Pay: $25-30/hr ...

NYU Langone Health

Desktop Support Manager

Manhattan, NY · On-site

$121K - $124K/yr

We have an exciting opportunity to join our team as a Desktop Support Manager, supporting Education, Research and Clinical desktop. This position will provide leadership to an IT staff of ...

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All JobsDesktop Support JobsDesktop Support Jobs in Hackensack, NJ

Desktop Support information

See Hackensack, NJ salary details

$15

$25

$35

How much do desktop support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for desktop support in Hackensack, NJ is $25.05, according to ZipRecruiter salary data. Most workers in this role earn between $21.25 and $27.02 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Hackensack, NJ? The most popular types of Desktop Support jobs in Hackensack, NJ are:
What are popular job titles related to Desktop Support jobs in Hackensack, NJ? For Desktop Support jobs in Hackensack, NJ, the most frequently searched job titles are:
What job categories do people searching Desktop Support jobs in Hackensack, NJ look for? The top searched job categories for Desktop Support jobs in Hackensack, NJ are:
What cities near Hackensack, NJ are hiring for Desktop Support jobs? Cities near Hackensack, NJ with the most Desktop Support job openings:
Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Hackensack, NJ as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $52,096 per year, or $25 per hour.

Desktop Support Analyst

Barrow Wise Consulting

New York, NY • On-site

$60K - $90K/yr

Full-time

Re-posted 11 days ago

Job description

Enjoy problem-solving, need a venue to display your creativity, and emerging technologies pique your interest; if so, Barrow Wise Consulting, LLC is for you. As a multi-disciplined leader, you understand the gifts that set you apart from everyone else. Demonstrate innovative solutions to our clients. Join Barrow Wise Consulting, LLC today.
Responsibilities:
The Desktop Support Analyst will support Barrow Wise's NYC Department of Social Services project, and perform the following duties:
  • Assist with IT technical support duties. Diagnose, maintain, and support systems and peripherals.
  • Image, install, and configure desktops or laptops; install software; install peripheral devices such as printers, scanners, and other hardware.
  • Provide support for the use of Smartboards and IT-related equipment.
  • Perform root cause analysis of technical issues to identify the problem's source, determine possible solutions, Test and implement solutions, when necessary, and escalate incidents to lead technicians or the appropriate support groups.
  • Perform user password resets in Active Directory.
  • Provide excellent customer-focused service to ensure customer satisfaction by providing timely responses and resolution of problems.
  • Manage individual ticket queues. Provide informative ticket updates describing steps taken through problem resolution. Contact end-users to clarify issues as needed.
  • Conduct periodic local travel to remote sites within the five (5) boroughs of NYC as required.
  • Able to lift to 50 lbs
  • Work on-site in NYC

An ideal candidate has the following:
  • S. Citizenship
  • Minimum: Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field.
  • Minimum 2 Years of experience working in an IT desktop support team-based collaborative environment.
  • Minimum 2 Years of experience providing customer service to diverse user groups, problem-solving in an organizational structured environment.
  • Minimum 2 Years of experience supporting Microsoft Windows 10 and Office 365 in an enterprise environment.
  • Minimum 2 Years of experience supporting MACs.
  • Minimum 2 Years of experience working with and/or knowledge of remote desktop tools.
  • Minimum 2 Years of experience providing support via phone, remotely, email, and in-person.
  • Minimum 2 Years of experience using a ticketing system (e.g., familiarity with Service Now).

Join the team at Barrow Wise Consulting, LLC, for a fulfilling and engaging experience! Our team is dedicated to providing innovative solutions to our clients in an ethical and diverse work environment. We offer competitive compensation packages, excellent benefits, and opportunities for growth and advancement. Barrow Wise is an equal opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LBGT are welcome to apply.
Our employees stand behind Barrow Wise's core values of integrity, quality, innovation, and diversity. We are confident that Barrow Wise's core values, business model, and team focus create positive career paths for our employees. Barrow Wise will continue to lead the industry in delivering new solutions to clients and persevere until the client is overjoyed.

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