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Desktop Support Jobs in Edison, NJ (NOW HIRING)

Artech Information System LLC

DESKTOP SUPPORT

New York, NY · On-site

$22.25 - $28.25/hr

Desktop support Purchase ,NY DURATION 3 DAYS Desktop support skills Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications ...

Apex Informatics

Desktop Support

New York, NY · On-site

$22.25 - $28.25/hr

Desktop Support role Location: NYC, NY Windows 10 to 11 migration experience is mandatory, and 85% of machines need to be migrated from Windows 10 to Windows 11.

Tabush

Desktop Support Engineer

Manhattan, NY · On-site

$70K - $90K/yr

Desktop Support Engineer Watch a quick 60-second video about this role: About Us We're a mid-sized MSP based in New York City with site office in Quincy, MA. We support clients nationwide to help ...

Artech Information System LLC

desktop support

New York, NY · On-site

$22.25 - $28.25/hr

DESKTOP Support Representative Job ID: # S2LF2Q Location: new York ,NY 10036 Duration: : 1 year (with possible extension) * Candidates should be able to diagnose and remedy complex Microsoft OS ...

Artech Information System LLC

desktop support

New York, NY

$22.25 - $28.25/hr

DESKTOP Support Representative Job ID: # S2LBPG Location: new york ,NY 10036 Duration: : 1 year (with possible extension) Candidates should be able to diagnose and remedy complex Microsoft OS problem ...

Artech Information System LLC

DESKTOP SUPPORT

New York, NY · On-site

$22.25 - $28.25/hr

Job Title: Desktop Support Representative Onsite Support Location: NEW York ,NY Duration: 1+ years Win7/Win XP OS support.troubleshooting Office 2003/2007/2010 support Executive end user trouble ...

Forhyre

Desktop Support Engineer

New York, NY

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Forhyre

Desktop Support Engineer

New York, NY

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Cornerstone

Desktop Support Manager

New York, NY · On-site

The Manager, Desktop Support, is responsible for managing the day-to-day operations of Desktop Support for their assigned offices. The Manager partners with their counterpart to create full ...

MM International

Desktop Support Technician

New York, NY · On-site

$22.25 - $28.25/hr

Desktop Support Technician Job Duration: 12 Months of Contract to Hire role Job Location: New York, NY - 10017 (Onsite) Position Type: Contract-to-Hire On-Site We still need resume but from Finance ...

Tech Tammina LLC

Desktop Support Technician

Brooklyn, NY · On-site

$21.25 - $27/hr

Desktop Support Technician Location: Brooklyn, NY (On-site) Type: Contract (6+ months, with option to convert to full-time) Overview: We are looking for a Desktop Support Technician to join an ...

KPG99 INC

Desktop Support Analyst

Manhattan, NY · On-site

$25.50 - $34.50/hr

Title: Desktop Support Analyst (2-7 yrs) Job Term: Contract Duration: 3 months, potentially longer Location: Chelsea, NY location some travel between sites will be required if client requests ...

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All JobsDesktop Support JobsDesktop Support Jobs in Edison, NJ

Desktop Support information

See Edison, NJ salary details

$14

$23

$33

How much do desktop support jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for desktop support in Edison, NJ is $23.28, according to ZipRecruiter salary data. Most workers in this role earn between $19.76 and $25.10 per hour, depending on experience, location, and employer.

What are some common challenges faced by Desktop Support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What are the key skills and qualifications needed to thrive as a Desktop Support specialist, and why are they important?

To thrive as a Desktop Support specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with ticketing systems, remote desktop tools, and Active Directory is commonly required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for minimizing downtime, ensuring smooth IT operations, and providing excellent user support in any organization.

What Is a Desktop Support Job?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the work of desktop support?

Desktop support professionals troubleshoot, repair, and maintain computer hardware, software, and network issues for users. They often assist with installing systems, configuring devices, and providing technical help, typically working in office environments and using tools like remote support software. Strong problem-solving skills and knowledge of operating systems are essential for this role.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What are Desktop Support professionals?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

Is helpdesk a good entry-level IT job?

Helpdesk roles in desktop support are considered good entry-level IT jobs because they provide foundational experience in troubleshooting hardware and software issues, customer service, and using tools like ticketing systems. These positions often require basic technical knowledge and certifications such as CompTIA A+ and can serve as a stepping stone to more advanced IT roles.

How do I get into desktop support?

To enter a desktop support role, candidates typically need a high school diploma or equivalent, along with basic knowledge of computer hardware, operating systems, and troubleshooting skills. Certifications such as CompTIA A+ can improve job prospects, and experience with common tools like remote support software is beneficial. Entry-level positions often require strong communication skills and the ability to work in a team environment.

What are the career paths in desktop support?

Career paths in desktop support typically start with entry-level roles such as help desk technician or support specialist. With experience, professionals can advance to positions like systems administrator, network technician, or IT manager, often gaining certifications such as CompTIA A+ or Network+ to support career growth. Specializing in areas like cybersecurity or cloud services can also open new opportunities within IT support roles.
More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Edison, NJ? The most popular types of Desktop Support jobs in Edison, NJ are:
What are popular job titles related to Desktop Support jobs in Edison, NJ? For Desktop Support jobs in Edison, NJ, the most frequently searched job titles are:
What job categories do people searching Desktop Support jobs in Edison, NJ look for? The top searched job categories for Desktop Support jobs in Edison, NJ are:
What cities near Edison, NJ are hiring for Desktop Support jobs? Cities near Edison, NJ with the most Desktop Support job openings:
Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Edison, NJ as of July 2026, with employment types broken down into 2% Locum Tenens, 85% Full Time, 2% Part Time, 1% Contract, and 10% Nights. Highlights an 13% Physical, and 87% Remote job distribution, with an average salary of $48,418 per year, or $23.3 per hour.
DESKTOP SUPPORT

DESKTOP SUPPORT

Artech Information System LLC

New York, NY • On-site

$22.25 - $28.25/hr

Full-time

Re-posted 25 days ago

Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Desktop support

Purchase ,NY

DURATION 3 DAYS

Desktop support skills

Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors.

Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients.

Additional Information

For more information, Please contact

Shubham

973-295-4595

Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992

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