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Remote Desktop Support Manager Jobs in Edison, NJ

U.S. Courts

Automation Support Specialist

Brooklyn, NY · On-site +1

$58K - $94K/yr

Knowledge of remote support tools and desktop management platforms. Additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ...

Arlo

Senior Member Support Manager

New York, NY · Remote

$90K - $110K/yr

About the Role We are looking for an experienced Senior Member Support Manager to lead and elevate ... This is a fully remote position. Why Join Arlo: * High ownership: You'll get real responsibility ...

CoventBridge Group

Desktop Investigator

Howell, NJ · Remote

$18/hr

Overview Desktop Investigator - Remote Full-Time / Hourly Uncover the Story Behind Every Claim At ... Support field investigators with insights, updates, and case coordination. Write detailed, accurate ...

Homefield IT

Escalation Technician

Manhattan, NY · On-site +1

... and supported by the organization. • Perform remote fixes at the desktop level, including ... Manage Experience/Skills Preferred • ConnectWise Automate and Control • Technical ...

Atlas Technica

IT Project Engineer - NYC

New York, NY · On-site +1

$75K - $95K/yr

Hybrid - NYC Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity ... Desktop and mobile device deployment and troubleshooting * Cloud platform experience, including:

NBCUniversal

Principal DevOps Engineer

New York, NY · On-site +1

$57.75 - $79/hr

Built to support the complex demands of live broadcast production, this platform spans compute ... remote Virtual Desktop Infrastructure (VDI), and robust configuration management via Puppet.

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Remote Desktop Support Manager information

See Edison, NJ salary details

$15

$37

$62

How much do remote desktop support manager jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for remote desktop support manager in Edison, NJ is $37.45, according to ZipRecruiter salary data. Most workers in this role earn between $24.90 and $49.76 per hour, depending on experience, location, and employer.

What is the difference between Remote Desktop Support Manager vs Remote Desktop Support Technician?

AspectRemote Desktop Support ManagerRemote Desktop Support Technician
CertificationsCompTIA A+, HDI Support Center Analyst, ITILCompTIA A+, Microsoft Certified: Modern Desktop Administrator
Work EnvironmentSupervises support teams, manages workflows, oversees support operationsProvides technical support, troubleshoots remote desktop issues, assists end-users
Industry UsageIT support departments, managed service providersIT help desks, technical support centers

The Remote Desktop Support Manager oversees support teams and manages remote desktop support operations, requiring leadership skills and certifications. In contrast, the Remote Desktop Support Technician focuses on providing direct technical assistance to users. Both roles are essential in IT support environments, but they differ mainly in responsibilities and scope.

What are some common challenges faced by Remote Desktop Support Managers and how can they be addressed?

Remote Desktop Support Managers often encounter challenges such as coordinating a geographically dispersed team, ensuring consistent service quality, and managing complex technical issues remotely. To address these, it is important to establish clear communication channels, utilize centralized ticketing systems, and provide regular training for the support staff. Additionally, fostering a collaborative culture and leveraging remote monitoring tools can help maintain productivity and quickly resolve user issues.

What are the key skills and qualifications needed to thrive as a Remote Desktop Support Manager, and why are they important?

To thrive as a Remote Desktop Support Manager, you need expertise in IT support, troubleshooting, and remote desktop administration, often backed by a degree in computer science or related certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote management tools (such as TeamViewer, Remote Desktop Services, or Citrix), ticketing systems, and security protocols is typically required. Strong leadership, communication, and problem-solving skills help you effectively guide teams and resolve client issues. These skills and qualities are crucial for ensuring efficient remote support operations, high user satisfaction, and secure IT environments.

What does a Remote Desktop Support Manager do?

A Remote Desktop Support Manager oversees a team responsible for providing technical assistance to users remotely, primarily through remote desktop tools. Their duties include managing support staff, ensuring timely resolution of IT issues, maintaining service quality, and implementing best practices for remote troubleshooting. They also collaborate with other IT departments to streamline processes and may be involved in training and development of support personnel. The goal is to ensure users can access help quickly and efficiently, minimizing downtime and technical disruptions.
What are popular job titles related to Remote Desktop Support Manager jobs in Edison, NJ? For Remote Desktop Support Manager jobs in Edison, NJ, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Manager jobs in Edison, NJ look for? The top searched job categories for Remote Desktop Support Manager jobs in Edison, NJ are:
What cities near Edison, NJ are hiring for Remote Desktop Support Manager jobs? Cities near Edison, NJ with the most Remote Desktop Support Manager job openings:
Remote Desktop Support Manager jobs near you
Document Management

Document Management

Global Channel Management, Inc.

New York, NY • Remote

$24/hr

Contractor

Posted 8 days ago

Job description

Company Description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation.  Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function.  Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. 


Qualifications

Degree in Management Information Systems, Information Technology or Computer Science

. Experience:
o 3+ years of prior document control / industry experience
o Design, construction, architecture, real estate development, or facilities management exposure
o Experience in document management, system administration, or data governance
o
Experience with remote server and application support tools &
techniques is required (Remote Desktop, WebEx, GoTo Meeting, etc?.)
o Client hardware capture device (scanners, tablets, input and other capture devices) experience is preferred
III. Education:
o Bachelor?s degree in related field, such as Management Information Systems, Information Technology or Computer Science
o Imaging certification is strongly preferred such as CDIA
o Hyland OnBase certifications are strongly preferred (OnBase Ver. 13 or higher) such as:
? OnBase Certified System Administrator (OCSA)
? OnBase Certified Advanced System Administrator (OCASA)

Additional Information

$24/hr

10 months

Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

Social media

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