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Entry Level Desktop Support Jobs in Hackensack, NJ

Genpact

AI Engineer 4A

New York, NY · On-site

... to support the development of modern applications and Generative AI solutions. This entry-level ... Develop, test, and maintain web, desktop, or enterprise applications. * Assist in building and ...

All JobsDesktop Support JobsEntry Level Desktop Support JobsEntry Level Desktop Support Jobs in Hackensack, NJ

Entry Level Desktop Support information

See Hackensack, NJ salary details

$11

$29

$49

How much do entry level desktop support jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for entry level desktop support in Hackensack, NJ is $29.44, according to ZipRecruiter salary data. Most workers in this role earn between $22.55 and $33.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Entry Level Desktop Support position, and why are they important?

To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.

What is a Level 1 desktop support job description?

A Level 1 desktop support job involves providing basic technical assistance to users, such as troubleshooting hardware and software issues, setting up devices, and resolving common problems. It typically requires good communication skills, knowledge of operating systems, and familiarity with support tools like ticketing systems. This entry-level role often serves as the first point of contact in IT support teams.

What is an Entry Level Desktop Support job?

An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.

What jobs pay 4000 a week without a degree?

Entry-level desktop support roles typically do not pay $4,000 a week; however, experienced IT support specialists with certifications like CompTIA A+ or Network+ can earn higher wages, especially with overtime or in high-demand environments. Generally, achieving such high weekly pay without a degree requires advanced skills, certifications, or experience in specialized areas like network administration, cybersecurity, or consulting, which may also involve freelance or contract work.

What does a typical day look like for someone in an Entry Level Desktop Support role?

A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.

Is desktop support a good entry level job?

Desktop support is a common entry-level IT role that involves troubleshooting hardware and software issues, often requiring basic knowledge of operating systems and networking. It provides valuable technical experience and customer service skills, making it a good starting point for a career in IT. Certifications like CompTIA A+ can enhance job prospects in this field.

Can I land a help desk job with no experience?

Entry level desktop support roles often do not require prior professional experience, but having basic knowledge of operating systems, troubleshooting skills, and familiarity with common tools like ticketing systems can improve your chances. Certifications such as CompTIA A+ can also help demonstrate your skills to employers. Many employers are willing to train candidates with a strong interest in IT and customer service skills.
What are the most commonly searched types of Desktop Support jobs in Hackensack, NJ? The most popular types of Desktop Support jobs in Hackensack, NJ are:
What are popular job titles related to Entry Level Desktop Support jobs in Hackensack, NJ? For Entry Level Desktop Support jobs in Hackensack, NJ, the most frequently searched job titles are:
What job categories do people searching Entry Level Desktop Support jobs in Hackensack, NJ look for? The top searched job categories for Entry Level Desktop Support jobs in Hackensack, NJ are:
What cities near Hackensack, NJ are hiring for Entry Level Desktop Support jobs? Cities near Hackensack, NJ with the most Entry Level Desktop Support job openings:
Entry Level Desktop Support jobs near you
Desktop Support - Level 1 Technician (MAC-D)

Desktop Support - Level 1 Technician (MAC-D)

American Info Systems, LLC

Manhattan, NY

$18 - $21/hr

Full-time

Re-posted 22 days ago

Job description

Desktop Support – Level 1 Technician (MAC-D)
(Move, Add, Change amp; Decommission)
American Info Systems LLC is currently recruiting ON-CALL technicians and entry-level trainees to assist with Level-1 hands-on tasks. Qualified candidates will be primarily engaged to assist with disconnecting and reconnecting computers for AIS clients undergoing a relocation of their corporate workspace. Technology relocations are our core-competency and we feel that the in-field experience is a valuable stepping-stone for candidates looking to emerge into the technology sector.
Required Skillset for All Applicants (Experienced Technicians amp; Trainees):
  • Good communication skills both written and verbal. (English)
  • Respect for client property, workspace, privacy, security measures and best-practices.
  • Strong work-ethic, polite, well mannered, willing to learn, diligent, responsible, energetic and able to take direction.
  • Motived to learn and execute our model which has demonstrated proven success in the IT sector for nearly 2 decades.
  • Able to work independently or as part of a team.
  • Possess a basic understanding of computer peripherals (i.e. monitor, CPU / desktop / tower, laptop, dock and printer)
  • Familiar with safely working with basic hand-tools such as allen-keys, pliers and a power-screwdriver / drill.
Required Skillset for Experienced Technicians:
Note: Both Experienced Technicians and Trainees will undergo an introductory / onboarding phase to properly acclimate them with the AIS model and associated processes. Those who possess the skill-set below will undergo a technical evaluation by AIS Operations and may qualify for other opportunities with the firm. Potential opportunities and any associated compensation will be reviewed and presented formally by AIS Human Resources at the discretion of AIS.
  • Survey: familiar with capturing basic information such as hostname, IP, last logged in user and monitor configuration for systems running a current Microsoft Windows Desktop OS (i.e. Windows 7). Able to document peripheral devices, obtain printer configuration data and capture a photo of a user workstation.
  • Disconnect / Reconnect: able to efficiently disconnect, package for transport and reconnect workstations consisting of multiple-monitors, (1) or more PC’s and/or laptops / docking stations and associated peripherals.
  • Telephones: able to disconnect, reconnected and login (if applicable) to VOIP telephones. Familiar with connecting and testing wired and wireless headsets and placing a basic test call.
  • Monitor Arms: able to convert monitors from monitor-stands to monitor arms. Familiar with adjusting monitor arms and routing cables through cable managers if applicable.
  • Cable Management: able to neatly route and manage cables using Velcro®, wire-loom or similar products and cable-managers built into the furniture.
  • Quality Assurance: able to login to a workstation, test network connectivity (obtain / change IP address, ping a device or IP, access the web), configure monitors using the OS or video-card utilities and test printers / peripherals.
  • Support: able to provide desk-side Level-1 support to users after a move / relocation event. Able to map-printers, arrange desktop icons and communicate pending issues to the appropriate party for escalation.
Technology amp; Tools: (Provided by Trainee / Technician)
  • Smart-phone capable of mobile email
  • Technicians multi-screwdriver
  • Scissors / shears
  • Flashlight (recommended)
AIS Provisions
  • On-the-job training amp; basic reference materials
  • Access to 24/7/365 Helpdesk amp; Operations Hotline for support and escalations
Pre-Requisites
  • High School Graduate or equivalent, retirees and college students welcome to apply
  • A basic understanding of common computer equipment and peripherals
Other On-Demand Opportunities
If desired, qualified personnel may participate in other opportunities at AIS such as:
  • On-Site Liaison (Vendor Escort) – Details available after initial application and engagement
  • Desktop Support – Level 2 Engineer (Helpdesk – Desktop, Server amp; Network)
  • Move Coordinator / Project-Manager
Recognized Value Adds
  • Experience in the Financial Sector / Trading Floors
  • Management / Helpdesk experience
  • Familiarity with Variable-Height / Height-Adjustable furniture
  • Basic knowledge of tracing / patching (From IDF infrastructure to desk)
  • Laptop with Microsoft Office Suite
  • Tablet
  • Power-screwdriver / cordless drill
  • Valid Driver’s License and vehicle
Compensation
  • $18 - $21 per/hour Based upon experience and skillset

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