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Desktop Support Jobs in Hackensack, NJ (NOW HIRING)

Cornerstone

Desktop Support Manager

New York, NY

The Manager, Desktop Support, is responsible for managing the day-to-day operations of Desktop Support for their assigned offices. The Manager partners with their counterpart to create full ...

MM International

Desktop Support Technician

New York, NY · On-site

$22.25 - $28.25/hr

Desktop Support Technician Job Duration: 12 Months of Contract to Hire role Job Location: New York, NY - 10017 (Onsite) Position Type: Contract-to-Hire On-Site We still need resume but from Finance ...

Tech Tammina LLC

Desktop Support Technician

Brooklyn, NY · On-site

$21.25 - $27/hr

Desktop Support Technician Location: Brooklyn, NY (On-site) Type: Contract (6+ months, with option to convert to full-time) Overview: We are looking for a Desktop Support Technician to join an ...

Techaffinity Consulting

Desktop Support

Hackensack, NJ · On-site

$22 - $28/hr

Desktop Support Location: Hackensack, NJ (Onsite 5 days a week) Duration: Long-term Contract Travel: Up to 80% (Expenses Reimbursed) We need a system administrator who has experience with rollouts ...

BCforward

Desktop Support

Elmsford, NY

$21.50 - $27.25/hr

Desktop Support Location: Elmsford, NY Min. PR: 15.71 Pick-up Location 404 FIELDCREST DRIVE ELMSFORD NY 10523 Position Description: Manager Notes: ALL GENERAL AND TECHNICAL QUESTIONS MUST BE ON ALL ...

LincolnIT

Desktop Support Technician

Manhattan, NY · On-site

$22.25 - $28.25/hr

They are currently seeking a full time Level I/II Desktop Support Engineer to provide support and remediation for workstation issues, troubleshoot and resolve system problems, and install new ...

Kynite

Desktop Support

White Plains, NY · On-site

Printers - Support all printers , support network configuration, driver installations and vendor ... Install and configure desktops and laptops , mobile devices, and associated peripherals and related ...

Kynite

Desktop Support

White Plains, NY

Printers - Support all printers , support network configuration, driver installations and vendor ... Install and configure desktops and laptops , mobile devices, and associated peripherals and related ...

City of New York

Desktop Support Technician

Manhattan, NY · On-site

$100K - $125K/yr

The Desktop Support unit has a user base of approximately 2,000+ employees and consultants, and 10 locations throughout the 5 boroughs of New York City. Desktop support services are needed daily to ...

City of New York

Desktop Support Technician

Manhattan, NY · On-site

$22.25 - $28.25/hr

The Desktop Support unit has a user base of approximately 2,000+ employees and consultants, and 10 locations throughout the 5 boroughs of New York City. Desktop support services are needed daily to ...

City of New York

Desktop Support Technician

Manhattan, NY · On-site

$22.25 - $28.25/hr

The Desktop Support unit has a user base of approximately 2,000+ employees and consultants, and 10 locations throughout the 5 boroughs of New York City. Desktop support services are needed daily to ...

Intellectt INC

Desktop Support Analyst

New York, NY · On-site

$25.50 - $34.25/hr

To provide a high quality and responsive desktop support service to all end-users. * To manage day to day problems allocated by the helpdesk and maintain ownership until problem resolution. * To ...

Harris Computer

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Harris Computer is seeking a Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. The role involves standard desktop ...

Altera Digital Health

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Altera Digital Health is seeking a Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. The role involves standard desktop ...

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All JobsDesktop Support JobsDesktop Support Jobs in Hackensack, NJ

Desktop Support information

See Hackensack, NJ salary details

$15

$25

$35

How much do desktop support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for desktop support in Hackensack, NJ is $25.05, according to ZipRecruiter salary data. Most workers in this role earn between $21.25 and $27.02 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Hackensack, NJ? The most popular types of Desktop Support jobs in Hackensack, NJ are:
What are popular job titles related to Desktop Support jobs in Hackensack, NJ? For Desktop Support jobs in Hackensack, NJ, the most frequently searched job titles are:
What job categories do people searching Desktop Support jobs in Hackensack, NJ look for? The top searched job categories for Desktop Support jobs in Hackensack, NJ are:
What cities near Hackensack, NJ are hiring for Desktop Support jobs? Cities near Hackensack, NJ with the most Desktop Support job openings:
Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Hackensack, NJ as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $52,096 per year, or $25 per hour.

Desktop Support Technician

TSG Risk Management

New York, NY • On-site

$30 - $40/hr

Full-time

Medical, Dental

Re-posted 12 days ago

Job description

Desktop Support Technician
Summary
We are seeking a highly motivated and customer-focused Desktop Support Technician to provide high-quality technical support to end users in a fast-paced, in-person environment.
The ideal candidate is personable, proactive, and confident working directly with employees to resolve technical issues. This role requires strong troubleshooting skills across hardware, software, and Microsoft technologies, along with the ability to deliver professional, white-glove support to internal users.
This position is ideal for someone who enjoys helping people, thrives in an interactive support environment, and takes pride in delivering an excellent end-user experience.
Key Responsibilities
Provide in-person and remote desktop support to end users, including desk-side troubleshooting and technical assistance
Install, configure, and maintain desktop and laptop hardware, peripherals, printers, and related equipment
Troubleshoot and support Microsoft 365 applications including Outlook, Teams, OneDrive, and Office
Assist with user account management including password resets, access issues, and group permissions
Support Windows operating systems and endpoint devices
Respond to IT incidents and service requests through a ticketing system such as ServiceNow or similar platforms
Assist with endpoint and device management through modern management tools such as Intune or similar platforms
Troubleshoot basic networking issues including connectivity, VPN access, and wireless configuration
Maintain accurate documentation of support activities, troubleshooting steps, and resolutions
Collaborate with internal IT teams on projects, system upgrades, and technology rollouts
Act as a professional and approachable representative of the IT team when interacting with employees and internal stakeholders
Required Skills & Experience
2-5+ years of Desktop Support, Help Desk, or End-User Support experience
Strong experience supporting Windows operating systems
Hands-on experience troubleshooting Microsoft 365 / Office 365 applications
Experience with user account administration within Active Directory or Azure Active Directory
Familiarity with endpoint management tools such as Intune or similar device management platforms
Experience using IT ticketing systems such as ServiceNow, Jira Service Management, or similar tools
Basic understanding of networking concepts including TCP/IP, DNS, VPN, and wireless connectivity
Strong troubleshooting and problem-solving skills
Excellent communication and customer service skills with both technical and non-technical users
Professional, service-oriented mindset with the ability to work in a fast-paced support environment
Nice to Have
Experience supporting SharePoint Online
Executive or VIP support experience
Experience working in corporate or enterprise environments
Exposure to mobile device management (MDM)
Job Details
Job Type: Contract
Pay: $30.00 - $40.00 per hour
Expected Hours: 40 per week
Work Location: In Person
Benefits
Health insurance
Dental insurance
Experience Requirements
Customer support: 2-3 years preferred
Desktop support: 2-3 years required
Windows OS support: 2-3 years required
Location Requirements
Ability to commute to New York, NY

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