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Desktop Support Jobs in Delaware (NOW HIRING)

BLUE OCEAN INC

Desktop Assembler

New Castle, DE · On-site

$17 - $18/hr

Blue Ocean Inc. is a leading third-party service provider based in North America that combines fulfillment center, warehousing, technical support, and logistics along with after-sales support. We are ...

TEKsystems

Systems Administrator

Newark, DE · On-site

$30 - $33/hr

Desktop Support, Windows 10 & 11, Server Hardware Support, Windows Networking, ServiceNow, JIRA, Change Management, NERC CIP Experience, Strong Communication, Leadership Secondary Skills: NetApp ...

Berkley

Associate Support Analyst Intern

Wilmington, DE · On-site

... desktop engineering, server support, collaboration technologies, networking, information security, telephony support, and database administration Apply problem-solving skills and a strong customer ...

Best Egg

IAM Coordinator

Wilmington, DE · On-site

Partner with Security, IT, Desktop Support, Infrastructure, Operations, and business stakeholders to coordinate access-related activities * Participate in the development and review of IAM processes ...

Cognizant

Deskside Engineer - DE

Wilmington, DE · On-site

Troubleshoot issues related to trading applications market data feeds desktops laptops and multi-monitor workstations. Provide onsite and remote support to traders in a fast-paced high-pressure ...

New

DelDOT

Deputy Chief Information Officer

Newark, DE · On-site

Desktop Support * Website Administration * Networking and Infrastructure * Telecommunication and Audio/Visual Strong understanding of cybersecurity, including threats and vulnerabilities, response ...

Best Egg

IAM Coordinator

Wilmington, DE · On-site

$60K - $70K/yr

Partner with Security, IT, Desktop Support, Infrastructure, Operations, and business stakeholders to coordinate access-related activities * Participate in the development and review of IAM processes ...

Best Egg

IAM Coordinator

Wilmington, DE · On-site

$60K - $70K/yr

Partner with Security, IT, Desktop Support, Infrastructure, Operations, and business stakeholders to coordinate access-related activities * Participate in the development and review of IAM processes ...

Worldwide TechServices

Dynamic PC Support

New Castle, DE · On-site

$17/hr

Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical ...

CYNET SYSTEMS

Field Support Technician

Wilmington, DE · On-site

$20 - $25/hr

Strong hands on experience with Windows desktops and laptops. Experience with common peripherals and printers. Knowledge of basic networking concepts. Experience with remote support coordination ...

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Showing results 21-40

All JobsDesktop Support JobsDesktop Support Jobs in Delaware

Desktop Support information

See Delaware salary details

$13

$22

$32

How much do desktop support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for desktop support in Delaware is $22.98, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What are the most commonly searched types of Desktop Support jobs in Delaware?

The most popular types of Desktop Support jobs in Delaware are:

What are popular job titles related to Desktop Support jobs in Delaware?

For Desktop Support jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Desktop Support jobs in Delaware look for?

The top searched job categories for Desktop Support jobs in Delaware are:

What cities in Delaware are hiring for Desktop Support jobs?

Cities in Delaware with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Delaware as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $47,807 per year, or $23 per hour.

IT Help Desk Technician

Wilmington, DE • On-site

Delaware Racing Association
See more jobs at Delaware Racing Associationexternal

Full-time

Posted 3 days ago

New

Job description

JOB RESPONSIBILITIES:
  • Responds to IT service requests and support calls, troubleshooting and resolving basic hardware, software, application, and connectivity issues, or escalating them to the appropriate IT personnel.
  • Provides support for desktops, laptops, peripherals, and other end-user technology, including installation, configuration, and troubleshooting.
  • Handles routine user account administration, including account setup, access changes, and password resets.
  • Installs and supports standard software and applications.
  • Documents service requests, troubleshooting performed, and resolutions within the IT ticketing system.
  • Sets up and deploys technology for new and existing users.
  • Performs routine operational and system support tasks, including reports, backups, and troubleshooting as required.
  • Maintains IT equipment and asset inventory.
  • Communicates effectively and professionally.
  • Follows Company and departmental policies and procedures.
  • Performs all other duties as assigned.
JOB REQUIREMENTS:
  • Must have access to reliable transportation. This position is on site only.
  • One (1) to two (2) years of IT support, help desk, desktop support, or related technical experience preferred.
  • Working knowledge of computer hardware, Windows operating systems, Microsoft Office applications, and basic networking concepts.
  • Strong troubleshooting, problem-solving, and interpersonal skills.
  • Ability to learn and support a variety of systems and applications.
  • Must be able to successfully complete the background check and licensing process, required by the Delaware Lottery.
  • Must exercise discretion and maintain confidentiality when handling sensitive information.
  • Must be able to wear the assigned uniform provided by Delaware Park.
  • Must be able to walk and stand for at least a full eight (8)-hour shift.
  • Must be able to lift up to 40 lbs. and push or pull up to 50 lbs.
  • Ability to bend, reach, pull, push, kneel, squat, and grasp as needed.
  • Must be able to work a flexible schedule based on business needs, including evenings, weekends, and holidays.
  • Must be able to work throughout the property in environments that may include extended walking distances, confined spaces, noise, music, varying lighting conditions, and varying temperatures

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