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Desktop Support Tech Jobs (NOW HIRING)

STI

Desktop Support

Richmond, VA · On-site

$20 - $25.50/hr

Sr Desktop Support Tech 600 E. Main St., Richmond, VA Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and ...

OSI Digital

Field Desktop Support Tech

Irvine, CA · On-site

$21.50 - $27.25/hr

OSI Digital is looking for a Desktop support technician to join their team. The ideal candidate ... OSI Consulting is a provider of modern technology solutions for business. Founded in 1993, the ...

Artech Information System LLC

DESKTOP SUPPORT

Hammond, IN

$19.50 - $24.75/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Desktop Support Representative Distributed Client Services Location: Hammond,IN Duration:1+ year ...

Artech Information System LLC

DESKTOP SUPPORT

Columbus, OH

$19.50 - $24.75/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Job Title: Desktop Support Representative Distributed Client Services Location: Columbus,OH ...

Artech Information System LLC

desktop support

Charlotte, NC

$19.75 - $25.25/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Job Title: Desktop Support Representative Distributed Client Services Location: CHARLOTTE,NC ...

Artech Information System LLC

desktop support

Southfield, MI

$18.50 - $23.50/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Desktop Support Representative Distributed Client Services Location: Southfield, MI Duration:1+ ...

Artech Information System LLC

Desktop support

Kalamazoo, MI

$19 - $24.25/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Job Title: Desktop Support Representative Distributed Client Services Location: Kalamazoo, MI ...

Artech Information System LLC

desktop support

Eagan, MN · On-site

$20.75 - $26.25/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Desktop Support Representative Distributed Client Services Location: Eagan, MN Duration: 12 ...

Artech Information System LLC

desktop support

Chicago, IL

$20.75 - $26.50/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Desktop Support Representative Onsite Support Location: Chicago, IL Duration: 1+ years SKILLS ...

Artech Information System LLC

Desktop support

Portland, OR · On-site

$21.50 - $27.25/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Desktop Support Representative Onsite Support Location: portland,or Duration: 1+ years Skills ...

Artech Information System LLC

desktop support

Naperville, IL

$20.25 - $25.75/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Desktop Support Representative Onsite Support Location: naperville,il Duration: 1+ years Skills ...

Artech Information System LLC

Desktop Support

Chicago, IL

$20.75 - $26.50/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Desktop Support Representative Onsite Support Location: Chicago, IL Duration: 1+ years SKILLS ...

Artech Information System LLC

desktop support

Southfield, MI

$18.50 - $23.50/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Desktop Support Representative Distributed Client Services Location: Southfield, MI Duration:1+ ...

Artech Information System LLC

desktop support

Kansas City, MO · On-site

$19.75 - $25.25/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Desktop Support Representative Distributed Client Services Location: Kansas City,MO Duration:1+ ...

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Desktop Support Tech information

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$13

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How much do desktop support tech jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for desktop support tech in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Tech vs Help Desk Technician?

AspectDesktop Support TechHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, providing user support
Employer & IndustryIT departments, tech companies, corporate officesIT support centers, service providers, corporate help desks

Both roles involve assisting users with technical issues, but Desktop Support Techs typically focus on hardware and software troubleshooting on-site, while Help Desk Technicians often handle remote support and user inquiries. The roles overlap in certifications and industry usage, but their primary work environments and daily tasks differ slightly.

What are the key skills and qualifications needed to thrive as a Desktop Support Tech, and why are they important?

To thrive as a Desktop Support Tech, you need strong troubleshooting abilities, knowledge of operating systems, hardware, and networking, often supported by a relevant associate’s degree or certifications like CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and basic scripting is typically expected. Excellent communication, patience, and customer service skills help you effectively assist users and manage technical issues under pressure. These skills ensure quick resolution of IT problems, minimize downtime, and maintain user productivity in an organization.

What are some common challenges faced by Desktop Support Techs, and how can they be managed effectively?

Desktop Support Techs often encounter challenges such as managing high volumes of support requests, troubleshooting diverse hardware and software issues, and communicating technical solutions to non-technical users. Handling these challenges effectively requires strong organizational skills, prioritization, and clear communication. Building a solid knowledge base, collaborating with team members, and staying updated with new technologies can also help Desktop Support Techs resolve issues more efficiently and provide excellent user support.

What are Desktop Support Techs?

Desktop Support Techs, also known as Desktop Support Technicians, are IT professionals who provide technical assistance and support to computer users in an organization. They troubleshoot hardware and software issues, install and configure computer systems, and help maintain the overall functionality of desktops, laptops, and related equipment. Their role often involves responding to user inquiries, resolving technical problems, and ensuring that workstations are running efficiently and securely. They may also assist with network connectivity issues and help users with software installations or updates.
More about Desktop Support Tech jobs
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What job categories do people searching Desktop Support Tech jobs look for? The top searched job categories for Desktop Support Tech jobs are:
Desktop Support Tech jobs near you

Desktop Support

STI

Richmond, VA • On-site

$20 - $25.50/hr

Full-time

Posted 9 days ago

Job description

Sr Desktop Support Tech
600 E. Main St., Richmond, VA
Job Description:
Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
Training computer users.
Training other staff on troubleshooting and diagnosing problems.
Writing and editing documentation about troubleshooting and diagnosing problems.
Gaining feedback from customers to improve training methods.
Writing and editing training manuals.
Running reports and analyzing common complaints and problems.
Troubleshooting VPN, Networking, and ISP problems.

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