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Desktop Support Tech Jobs (NOW HIRING)

Senior IT Desktop support Tech

New York, NY · On-site

$22.25 - $28.25/hr

Job Title: Senior IT Desktop support Tech Location: NYC,NY- 5 days in office Duration: 6-12 months * Systems/Apps administration including installation/upgrade of software's, account management ...

Field Desktop Support Tech

Orange, CA · On-site

$50K - $75K/yr

Field Desktop Support Tech- White Glove Support Location: Orange County, CA- Irvine or Fountain Valley, CA Role : FT Shift Timings: 6 AM- 3 PM or 12 noon- 8 PM PT Position Summary We are seeking a ...

Desktop Support Tech II

San Antonio, TX

$18.25 - $23.25/hr

Desktop Support Technician II Department: Information Technology Reports To: Senior Systems Administrator Salary Grade: DOE FLSA Status: Full Time / Non-Exempt Location: San Antonio, TX (On-site at ...

Field Desktop Support Tech

Anaheim, CA · On-site

$50K - $75K/yr

Field Desktop Support Tech- White Glove Support Location: Orange County, CA- Irvine or Fountain Valley, CA Role : FT Shift Timings: 6 AM- 3 PM or 12 noon- 8 PM PT Position Summary We are seeking a ...

Desktop Support Tech II

San Antonio, TX · On-site

$18.25 - $23.25/hr

Desktop Support Technician II Department: Information Technology Reports To: Senior Systems Administrator Salary Grade: DOE FLSA Status: Full Time / Non-Exempt Location: San Antonio, TX (On-site at ...

Desktop Support Tech II

San Antonio, TX

$18.25 - $23.25/hr

Desktop Support Technician II Department: Information Technology Reports To: Senior Systems Administrator Salary Grade: DOE FLSA Status: Full Time / Non-Exempt Location: San Antonio, TX (On-site at ...

Desktop & IT Support * Install, repair, upgrade, troubleshoot, and perform maintenance on all IT related equipment including, but not limited to; Desktop PCs, Macs, laptops, handhelds, cell phones ...

As an IT Desktop Support Technician at LJA Business Solutions , you will provide second-level technical support for desktop & laptop PCs, network printers and mobile devices. A TYPICAL DAY MIGHT ...

As an IT Desktop Support Technician at LJA Business Solutions , you will provide second-level technical support for desktop & laptop PCs, network printers and mobile devices. A TYPICAL DAY MIGHT ...

Desktop Support

Richmond, VA · On-site

$20 - $25.50/hr

Richmond, VA Duration: Long Term contract Description: Sr Desktop Support Tech. 100% ON SITE from Day One ABOUT THE ROLE * Responding to queries on the phone, via email, in person, or through remote ...

As an IT Desktop Support Technician at LJA Business Solutions , you will provide second-level technical support for desktop & laptop PCs, network printers and mobile devices. A TYPICAL DAY MIGHT ...

As an IT Desktop Support Technician at LJA Business Solutions , you will provide second-level technical support for desktop & laptop PCs, network printers and mobile devices. A TYPICAL DAY MIGHT ...

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How much do desktop support tech jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for desktop support tech in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Tech vs Help Desk Technician?

AspectDesktop Support TechHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, providing user support
Employer & IndustryIT departments, tech companies, corporate officesIT support centers, service providers, corporate help desks

Both roles involve assisting users with technical issues, but Desktop Support Techs typically focus on hardware and software troubleshooting on-site, while Help Desk Technicians often handle remote support and user inquiries. The roles overlap in certifications and industry usage, but their primary work environments and daily tasks differ slightly.

What are the key skills and qualifications needed to thrive as a Desktop Support Tech, and why are they important?

To thrive as a Desktop Support Tech, you need strong troubleshooting abilities, knowledge of operating systems, hardware, and networking, often supported by a relevant associate’s degree or certifications like CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and basic scripting is typically expected. Excellent communication, patience, and customer service skills help you effectively assist users and manage technical issues under pressure. These skills ensure quick resolution of IT problems, minimize downtime, and maintain user productivity in an organization.

What are some common challenges faced by Desktop Support Techs, and how can they be managed effectively?

Desktop Support Techs often encounter challenges such as managing high volumes of support requests, troubleshooting diverse hardware and software issues, and communicating technical solutions to non-technical users. Handling these challenges effectively requires strong organizational skills, prioritization, and clear communication. Building a solid knowledge base, collaborating with team members, and staying updated with new technologies can also help Desktop Support Techs resolve issues more efficiently and provide excellent user support.

What are Desktop Support Techs?

Desktop Support Techs, also known as Desktop Support Technicians, are IT professionals who provide technical assistance and support to computer users in an organization. They troubleshoot hardware and software issues, install and configure computer systems, and help maintain the overall functionality of desktops, laptops, and related equipment. Their role often involves responding to user inquiries, resolving technical problems, and ensuring that workstations are running efficiently and securely. They may also assist with network connectivity issues and help users with software installations or updates.
More about Desktop Support Tech jobs
What cities are hiring for Desktop Support Tech jobs? Cities with the most Desktop Support Tech job openings:
What states have the most Desktop Support Tech jobs? States with the most job openings for Desktop Support Tech jobs include:
Infographic showing various Desktop Support Tech job openings in the United States as of May 2026, with employment types broken down into 3% As Needed, 21% Full Time, 72% Part Time, and 4% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $47,766 per year, or $23 per hour.
Senior IT Desktop support Tech

Senior IT Desktop support Tech

Apex Informatics

New York, NY • On-site

$22.25 - $28.25/hr

Other

Posted 3 days ago


Job description

Job Title: Senior IT Desktop support Tech
Location: NYC,NY- 5 days in office

Duration: 6-12 months
Job Description:
  • Systems/Apps administration including installation/upgrade of software's, account management, access control, building workstations/laptops, fixing computers/systems issues, building and supporting VDI machines, and maintenance support.
  • Responsible for supporting day to day operations on the service desk, desktop and engineering support including banking, financial trading, and IT Systems.
  • Supervise Information Systems, Security and Auxiliary services.
  • Fixing computers vulnerabilities and patching.
  • Analyze incidents reported by users and fixing them.
  • Handling Start of the day and End of the day processes.
  • Handling end-user's problems related to phone/turret system and network.
  • Coordinates with Madrid (H.O.) to resolve systems issues.
  • Troubleshooting and solving systems/desktops performance issues.
  • Creating Windows and VDI Images and Maintaining Them.
  • Building workstations/laptops/mobile devices.
  • Handling IT Asset Inventory Management.