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Desktop Support Tech Jobs (NOW HIRING)

Robert Half

Desktop Support Analyst

East Hartford, CT · On-site

$25 - $30/hr

Robert Half is seeking a Desktop Support Technician to join a growing IT team. This position will provide a mix of end-user support, workstation deployment, employee onboarding, and technology ...

STI

Desktop Support

Richmond, VA · On-site

$20 - $25.50/hr

Richmond, VA Duration: Long Term contract Description: Sr Desktop Support Tech. 100% ON SITE from Day One ABOUT THE ROLE * Responding to queries on the phone, via email, in person, or through remote ...

Artech Information System LLC

desktop support

Jacksonville, FL · On-site

$18.75 - $23.75/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Desktop Support Representative Distributed Client Services Location: jacksonville,fl Duration:1+ ...

STI

Desktop Support

Richmond, VA · On-site

$20 - $25.50/hr

Sr Desktop Support Tech 600 E. Main St., Richmond, VA Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and ...

Addison Group

Desktop Support Engineer

Houston, TX · On-site

$65/hr

About the Company A large industrial organization is seeking a Desktop Support Engineer to provide dedicated onsite technology support for employees at a local facility. This role will serve as the ...

Artech Information System LLC

DESKTOP SUPPORT

Hammond, IN

$19.50 - $24.75/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Desktop Support Representative Distributed Client Services Location: Hammond,IN Duration:1+ year ...

Artech Information System LLC

DESKTOP SUPPORT

Columbus, OH

$19.50 - $24.75/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Job Title: Desktop Support Representative Distributed Client Services Location: Columbus,OH ...

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Desktop Support Tech information

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How much do desktop support tech jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for desktop support tech in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Tech vs Help Desk Technician?

AspectDesktop Support TechHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, providing user support
Employer & IndustryIT departments, tech companies, corporate officesIT support centers, service providers, corporate help desks

Both roles involve assisting users with technical issues, but Desktop Support Techs typically focus on hardware and software troubleshooting on-site, while Help Desk Technicians often handle remote support and user inquiries. The roles overlap in certifications and industry usage, but their primary work environments and daily tasks differ slightly.

What are the key skills and qualifications needed to thrive as a desktop support tech, and why are they important?

To thrive as a Desktop Support Tech, you need strong troubleshooting abilities, knowledge of operating systems, hardware, and networking, often supported by a relevant associate’s degree or certifications like CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and basic scripting is typically expected. Excellent communication, patience, and customer service skills help you effectively assist users and manage technical issues under pressure. These skills ensure quick resolution of IT problems, minimize downtime, and maintain user productivity in an organization.

What are some common challenges faced by desktop support techs, and how can they be managed effectively?

Desktop Support Techs often encounter challenges such as managing high volumes of support requests, troubleshooting diverse hardware and software issues, and communicating technical solutions to non-technical users. Handling these challenges effectively requires strong organizational skills, prioritization, and clear communication. Building a solid knowledge base, collaborating with team members, and staying updated with new technologies can also help Desktop Support Techs resolve issues more efficiently and provide excellent user support.

What is a desktop support tech?

Desktop Support Techs, also known as Desktop Support Technicians, are IT professionals who provide technical assistance and support to computer users in an organization. They troubleshoot hardware and software issues, install and configure computer systems, and help maintain the overall functionality of desktops, laptops, and related equipment. Their role often involves responding to user inquiries, resolving technical problems, and ensuring that workstations are running efficiently and securely. They may also assist with network connectivity issues and help users with software installations or updates.
More about Desktop Support Tech jobs
What cities are hiring for Desktop Support Tech jobs? Cities with the most Desktop Support Tech job openings:
What states have the most Desktop Support Tech jobs? States with the most job openings for Desktop Support Tech jobs include:
Desktop Support Tech jobs near you
Infographic showing various Desktop Support Tech job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,766 per year, or $23 per hour.

Desktop Support Analyst

Robert Half

East Hartford, CT • On-site

$25 - $30/hr

Temporary

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

Desktop Support Technician

Location: East Hartford, CT

Employment Type: Contract (9-12 Months)

Schedule: 40 Hours Per Week, Monday-Friday

 

About the Opportunity:

Robert Half is seeking a Desktop Support Technician to join a growing IT team. This position will provide a mix of end-user support, workstation deployment, employee onboarding, and technology rollout assistance.

The ideal candidate will possess strong desktop support skills, enjoy working directly with end users, and be comfortable handling a variety of technical issues in a fast-paced environment.

 

Responsibilities:

  • Provide desktop and end-user support for employees across multiple locations
  • Troubleshoot hardware, software, networking, and peripheral device issues
  • Image, configure, deploy, and replace laptops and desktop computers
  • Support employee onboarding, workstation setup, and equipment provisioning
  • Manage and resolve support tickets while maintaining excellent customer service
  • Assist with hardware inventory and asset tracking activities
  • Support technology refresh initiatives and workstation deployment projects
  • Coordinate technology-related tasks associated with office expansions, relocations, and operational initiatives
  • Work closely with internal IT teams to ensure timely issue resolution
  • Document technical issues, resolutions, and support procedures


Required Qualifications:

  • 2+ years of Desktop Support, Help Desk, or End User Support experience
  • Experience imaging and deploying laptops and desktops
  • Strong troubleshooting skills involving hardware and software issues
  • Strong communication and customer service skills
  • Ability to prioritize multiple tasks and support requests

Preferred Qualifications:

  • Experience with asset management and hardware lifecycle activities
  • Exposure to project coordination, technology deployments, or office rollouts
  • Experience supporting mobile devices and remote users

 

What We're Looking For:

We're looking for someone who enjoys helping people, takes ownership of technical issues, and can thrive in an environment where no two days are exactly the same. The successful candidate will be a dependable team player who combines strong technical skills with excellent customer service.

 

Compensation & Benefits

As a salaried employee of Robert Half's Full-Time Engagement Professional program, you will be eligible for:

  • Competitive compensation
  • Medical, dental, and vision benefits
  • Paid holidays
  • Paid time off (PTO)
  • 401(k) eligibility


Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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