Desktop Support
Washington, DC · On-site
Infojini Inc is a full service IT consulting, services, and staffing firm recognized as one of the fastest growing IT services and software development companies. They are seeking a Desktop Support ...
Desktop Support
Washington, DC · On-site
Infojini Inc is a full service IT consulting, services, and staffing firm recognized as one of the fastest growing IT services and software development companies. They are seeking a Desktop Support ...
Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...
Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...
Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...
Quick apply
Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...
Senior VIP Desktop Support Technician
Washington, DC · On-site
$23 - $29.25/hr
Senior VIP Desktop Support Technician KBR is seeking a Senior VIP Desktop Support Technician to ... The Mission Technology Solutions business partners with governments and defense, intelligence ...
Senior VIP Desktop Support Technician
Washington, DC · On-site
$23 - $29.25/hr
Senior VIP Desktop Support Technician KBR is seeking a Senior VIP Desktop Support Technician to ... The Mission Technology Solutions business partners with governments and defense, intelligence ...
Senior VIP Desktop Support Technician
Arlington, VA · On-site
$23.25 - $29.50/hr
Senior VIP Desktop Support Technician KBR is seeking a Senior VIP Desktop Support Technician to ... The Mission Technology Solutions business partners with governments and defense, intelligence ...
Senior VIP Desktop Support Technician
Arlington, VA · On-site
$23.25 - $29.50/hr
Senior VIP Desktop Support Technician KBR is seeking a Senior VIP Desktop Support Technician to ... The Mission Technology Solutions business partners with governments and defense, intelligence ...
Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...
Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...
Senior VIP Desktop Support Technician
$23.25 - $29.50/hr
Senior VIP Desktop Support Technician KBR is seeking a Senior VIP Desktop Support Technician to ... The Mission Technology Solutions business partners with governments and defense, intelligence ...
Senior VIP Desktop Support Technician
$23.25 - $29.50/hr
Senior VIP Desktop Support Technician KBR is seeking a Senior VIP Desktop Support Technician to ... The Mission Technology Solutions business partners with governments and defense, intelligence ...
Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...
Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...
Desktop Support Lead
Bowie, MD · On-site
$65K - $75K/yr
Ensuring an effective and efficient IT support level is provided within the desktop support environment for resolving IT-related issues or problems. This position will confirm all SOPs for the ...
Desktop Support Lead
Bowie, MD · On-site
$65K - $75K/yr
Ensuring an effective and efficient IT support level is provided within the desktop support environment for resolving IT-related issues or problems. This position will confirm all SOPs for the ...
Desktop Support
$23 - $29.25/hr
With a partnership of all major technology vendors, Infojini Consulting has built a strong ... Desktop Support Location :Washington, DC Duration :12+ months (Possible extension ) Qualifications ...
Desktop Support
$23 - $29.25/hr
With a partnership of all major technology vendors, Infojini Consulting has built a strong ... Desktop Support Location :Washington, DC Duration :12+ months (Possible extension ) Qualifications ...
Desktop Support
Washington, DC · On-site
... Technology assistance supplier headquartered in Chantilly, VA. We offer world-class ability in ... Desktop Support Location: Washington DC Duration: 6 +months Phone & In-person Interview Required!
Desktop Support
Washington, DC · On-site
... Technology assistance supplier headquartered in Chantilly, VA. We offer world-class ability in ... Desktop Support Location: Washington DC Duration: 6 +months Phone & In-person Interview Required!
Desktop Support Manager
Bethesda, MD · On-site
$82K - $149K/yr
The Desktop Support Manager will lead a team of approximately 8-10 desktop engineers while serving ... Endpoint security technologies including encryption, antivirus, firewall management, and patching
Desktop Support Manager
Bethesda, MD · On-site
$82K - $149K/yr
The Desktop Support Manager will lead a team of approximately 8-10 desktop engineers while serving ... Endpoint security technologies including encryption, antivirus, firewall management, and patching
DESKTOP SUPPORT
Rockville, MD · On-site
$20.75 - $26.25/hr
Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. DESKTOP SUPPORT FULLTIME ROCKVILLE,MD Qualifications Interested ! Please call me at 732 549 2660 to discuss in ...
DESKTOP SUPPORT
Rockville, MD · On-site
$20.75 - $26.25/hr
Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. DESKTOP SUPPORT FULLTIME ROCKVILLE,MD Qualifications Interested ! Please call me at 732 549 2660 to discuss in ...
Desktop Support Manager
Reston, VA · On-site
$40 - $45/hr
The Desktop Support Manager will spend a significant portion of their time troubleshooting advanced issues, supporting endpoint technologies, participating in major incident response, maintaining ...
Desktop Support Manager
Reston, VA · On-site
$40 - $45/hr
The Desktop Support Manager will spend a significant portion of their time troubleshooting advanced issues, supporting endpoint technologies, participating in major incident response, maintaining ...
Desktop Support Technician / IT Support Specialist Location: Washington, DC 20002 Job Overview:- The Desktop Support Technician will provide technical assistance and support to end users in a Windows ...
Desktop Support Technician / IT Support Specialist Location: Washington, DC 20002 Job Overview:- The Desktop Support Technician will provide technical assistance and support to end users in a Windows ...
Desktop Support Manager
Washington, DC · On-site
Contributes to other IT projects as requested. * Demonstrates solid technical ability to maintain, troubleshoot, and optimize advanced collaboration environments, including Zoom Rooms and AV ...
Desktop Support Manager
Washington, DC · On-site
Contributes to other IT projects as requested. * Demonstrates solid technical ability to maintain, troubleshoot, and optimize advanced collaboration environments, including Zoom Rooms and AV ...
Desktop Support Manager
$40 - $45/hr
The Desktop Support Manager will spend a significant portion of their time troubleshooting advanced issues, supporting endpoint technologies, participating in major incident response, maintaining ...
Desktop Support Manager
$40 - $45/hr
The Desktop Support Manager will spend a significant portion of their time troubleshooting advanced issues, supporting endpoint technologies, participating in major incident response, maintaining ...
Desktop Support Manager
Washington, DC · On-site
Contributes to other IT projects as requested. * Demonstrates solid technical ability to maintain, troubleshoot, and optimize advanced collaboration environments, including Zoom Rooms and AV ...
Desktop Support Manager
Washington, DC · On-site
Contributes to other IT projects as requested. * Demonstrates solid technical ability to maintain, troubleshoot, and optimize advanced collaboration environments, including Zoom Rooms and AV ...
Desktop Support
Washington, DC · On-site
$22.75 - $29/hr
Job Summary : Infojini Inc is seeking a Desktop Support professional with strong technical ... Infojini Inc. delivers innovative IT Services and Solutions to empower startups, Fortune 500 ...
Desktop Support
Washington, DC · On-site
$22.75 - $29/hr
Job Summary : Infojini Inc is seeking a Desktop Support professional with strong technical ... Infojini Inc. delivers innovative IT Services and Solutions to empower startups, Fortune 500 ...
Desktop Support
Washington, DC · On-site
Technician Standard II - IT Coordinator Duration: 5 Months - Long Term Location: Washington, DC ... Provide technical support to Client-managed desktops, laptops with docking stations and mobile ...
Desktop Support
Washington, DC · On-site
Technician Standard II - IT Coordinator Duration: 5 Months - Long Term Location: Washington, DC ... Provide technical support to Client-managed desktops, laptops with docking stations and mobile ...
Desktop Support Tech information
See Washington, DC salary details
$15.79 - $17.74
1% of jobs
$17.74 - $19.69
5% of jobs
$19.69 - $21.65
15% of jobs
$22.03 is the 25th percentile. Wages below this are outliers.
$21.65 - $23.60
20% of jobs
The median wage is $24.58 / hr.
$23.60 - $25.56
18% of jobs
$27.42 is the 75th percentile. Wages above this are outliers.
$25.56 - $27.51
17% of jobs
$27.51 - $29.47
9% of jobs
$29.47 - $31.42
6% of jobs
$31.42 - $33.38
5% of jobs
$33.38 - $35.33
2% of jobs
$35.33 - $37.29
1% of jobs
$15
$26
$37
How much do desktop support tech jobs pay per hour?
As of Aug 8, 2026, the average hourly pay for desktop support tech in Washington, DC is $26.00, according to ZipRecruiter salary data. Most workers in this role earn between $22.07 and $28.03 per hour, depending on experience, location, and employer.
What is the difference between Desktop Support Tech vs Help Desk Technician?
| Aspect | Desktop Support Tech | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, ITIL |
| Work Environment | On-site, troubleshooting hardware/software issues | Remote or on-site, providing user support |
| Employer & Industry | IT departments, tech companies, corporate offices | IT support centers, service providers, corporate help desks |
Both roles involve assisting users with technical issues, but Desktop Support Techs typically focus on hardware and software troubleshooting on-site, while Help Desk Technicians often handle remote support and user inquiries. The roles overlap in certifications and industry usage, but their primary work environments and daily tasks differ slightly.
What are the key skills and qualifications needed to thrive as a desktop support tech, and why are they important?
To thrive as a Desktop Support Tech, you need strong troubleshooting abilities, knowledge of operating systems, hardware, and networking, often supported by a relevant associate’s degree or certifications like CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and basic scripting is typically expected. Excellent communication, patience, and customer service skills help you effectively assist users and manage technical issues under pressure. These skills ensure quick resolution of IT problems, minimize downtime, and maintain user productivity in an organization.
What are some common challenges faced by desktop support techs, and how can they be managed effectively?
Desktop Support Techs often encounter challenges such as managing high volumes of support requests, troubleshooting diverse hardware and software issues, and communicating technical solutions to non-technical users. Handling these challenges effectively requires strong organizational skills, prioritization, and clear communication. Building a solid knowledge base, collaborating with team members, and staying updated with new technologies can also help Desktop Support Techs resolve issues more efficiently and provide excellent user support.
What is a desktop support tech?
Desktop Support Techs, also known as Desktop Support Technicians, are IT professionals who provide technical assistance and support to computer users in an organization. They troubleshoot hardware and software issues, install and configure computer systems, and help maintain the overall functionality of desktops, laptops, and related equipment. Their role often involves responding to user inquiries, resolving technical problems, and ensuring that workstations are running efficiently and securely. They may also assist with network connectivity issues and help users with software installations or updates.
Job description
Job Summary:
Infojini Inc is a full service IT consulting, services, and staffing firm recognized as one of the fastest growing IT services and software development companies. They are seeking a Desktop Support professional to provide general desktop support, install and configure operating systems, and support common applications while interacting with clients effectively.
Responsibilities:
• At least Seven years of overall IT experience, including a minimum of Five years of experience providing general desktop support with previous experience opening and maintaining support cases via CA Service Desk or BMC Remedy.
• At least 5 years experience in?with installing, configuring and supporting the Microsoft XP/Vista/Windows 7/8/10 operating systems on laptops and desktop computers in a client/server environment.
• At least 5 years??experience in supporting common applications, such as Microsoft Office; experience with scripting using VB Script, Java-script, SQL, PowerShell, or HTML
• Excellent written and oral communications are required as this position will interface with clients via phone and e-mail and in person. Demonstrated ability to concisely summarize and document client issues is required.
• 2 years minimum experience planning and executing activities using with Microsoft Project, Visio, Excel, PowerPoint and SharePoint
• Strong Level 1 network and VPN diagnosis and troubleshooting skills.
• Knowledge of BlackBerry enterprise server client administration and/or AirWatch smart phone support.
• Demonstrated analytical and problem solving skills.
• Strong interpersonal and communication skills who can work with people at various levels of the organization.
Qualifications:
Required:
• At least Seven years of overall IT experience, including a minimum of Five years of experience providing general desktop support with previous experience opening and maintaining support cases via CA Service Desk or BMC Remedy.
• At least 5 years experience in installing, configuring and supporting the Microsoft XP/Vista/Windows 7/8/10 operating systems on laptops and desktop computers in a client/server environment.
• At least 5 years experience in supporting common applications, such as Microsoft Office; experience with scripting using VB Script, Java-script, SQL, PowerShell, or HTML.
• Excellent written and oral communications are required as this position will interface with clients via phone and e-mail and in person. Demonstrated ability to concisely summarize and document client issues is required.
• 2 years minimum experience planning and executing activities using with Microsoft Project, Visio, Excel, PowerPoint and SharePoint.
• Strong Level 1 network and VPN diagnosis and troubleshooting skills.
• Knowledge of BlackBerry enterprise server client administration and/or AirWatch smart phone support.
• Demonstrated analytical and problem solving skills.
• Strong interpersonal and communication skills who can work with people at various levels of the organization.
Company:
Infojini Inc. delivers innovative IT Services and Solutions to empower startups, Fortune 500 companies, and global enterprises. Founded in 2006, the company is headquartered in Columbia, USA, with a team of 501-1000 employees. The company is currently Late Stage.
Infojini Inc is a full service IT consulting, services, and staffing firm recognized as one of the fastest growing IT services and software development companies. They are seeking a Desktop Support professional to provide general desktop support, install and configure operating systems, and support common applications while interacting with clients effectively.
Responsibilities:
• At least Seven years of overall IT experience, including a minimum of Five years of experience providing general desktop support with previous experience opening and maintaining support cases via CA Service Desk or BMC Remedy.
• At least 5 years experience in?with installing, configuring and supporting the Microsoft XP/Vista/Windows 7/8/10 operating systems on laptops and desktop computers in a client/server environment.
• At least 5 years??experience in supporting common applications, such as Microsoft Office; experience with scripting using VB Script, Java-script, SQL, PowerShell, or HTML
• Excellent written and oral communications are required as this position will interface with clients via phone and e-mail and in person. Demonstrated ability to concisely summarize and document client issues is required.
• 2 years minimum experience planning and executing activities using with Microsoft Project, Visio, Excel, PowerPoint and SharePoint
• Strong Level 1 network and VPN diagnosis and troubleshooting skills.
• Knowledge of BlackBerry enterprise server client administration and/or AirWatch smart phone support.
• Demonstrated analytical and problem solving skills.
• Strong interpersonal and communication skills who can work with people at various levels of the organization.
Qualifications:
Required:
• At least Seven years of overall IT experience, including a minimum of Five years of experience providing general desktop support with previous experience opening and maintaining support cases via CA Service Desk or BMC Remedy.
• At least 5 years experience in installing, configuring and supporting the Microsoft XP/Vista/Windows 7/8/10 operating systems on laptops and desktop computers in a client/server environment.
• At least 5 years experience in supporting common applications, such as Microsoft Office; experience with scripting using VB Script, Java-script, SQL, PowerShell, or HTML.
• Excellent written and oral communications are required as this position will interface with clients via phone and e-mail and in person. Demonstrated ability to concisely summarize and document client issues is required.
• 2 years minimum experience planning and executing activities using with Microsoft Project, Visio, Excel, PowerPoint and SharePoint.
• Strong Level 1 network and VPN diagnosis and troubleshooting skills.
• Knowledge of BlackBerry enterprise server client administration and/or AirWatch smart phone support.
• Demonstrated analytical and problem solving skills.
• Strong interpersonal and communication skills who can work with people at various levels of the organization.
Company:
Infojini Inc. delivers innovative IT Services and Solutions to empower startups, Fortune 500 companies, and global enterprises. Founded in 2006, the company is headquartered in Columbia, USA, with a team of 501-1000 employees. The company is currently Late Stage.
About Infojini
Sourced by ZipRecruiter
Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Columbia, MD, US
Year founded
2006