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Desktop Support Tech Jobs in Pennsylvania (NOW HIRING)

DESKTOP SUPPORT

Washington, PA · On-site

$18.75 - $24/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Desktop Support Representative Onsite Support Location: Washington,PA Duration: 1+ years SKILLS ...

Desktop Support

Malvern, PA · On-site

$19.75 - $25.25/hr

Role Name - Deskside Support Engineer ROLE_DESCRIPTION -  Experience Required Technology requirements Desktop Support L2/L3 desktop support Excellent analytical & troubleshooting skills Good ...

Desktop Support

Butler, PA

$18.25 - $23.25/hr

Company Description StarSource Consulting - we specialize in Information technology, providing ... Previous Desktop Support experience * Experience in break/fix and re-imaging PCs * Experience ...

Desktop Support

Butler, PA · On-site

$18.25 - $23.25/hr

Company Description StarSource Consulting - we specialize in Information technology, providing ... Previous Desktop Support experience * Experience in break/fix and re-imaging PCs * Experience ...

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Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Desktop Support Technician delivers first- and second-level technical support across local ...

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Desktop Support Technician

Reading, PA · On-site

$35K - $47K/yr

Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Desktop Support Technician delivers first- and second-level technical support across local ...

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Desktop Support Analyst

Wexford, PA · On-site

$2.5K - $3.0K/mo

I am Lokesh from SRI Tech Solutions. Regarding below Job requirement. Kindly have a look at it and please revert me with your updated resume if interested. Role : Desktop Support Location : 12311 ...

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This opportunity is also suitable for any level of an IT support individual* One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support ...

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Showing results 1-20

Desktop Support Tech information

See Pennsylvania salary details

$13

$23

$33

How much do desktop support tech jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for desktop support tech in Pennsylvania is $23.02, according to ZipRecruiter salary data. Most workers in this role earn between $19.52 and $24.81 per hour, depending on experience, location, and employer.

What is a desktop support tech?

Desktop Support Techs, also known as Desktop Support Technicians, are IT professionals who provide technical assistance and support to computer users in an organization. They troubleshoot hardware and software issues, install and configure computer systems, and help maintain the overall functionality of desktops, laptops, and related equipment. Their role often involves responding to user inquiries, resolving technical problems, and ensuring that workstations are running efficiently and securely. They may also assist with network connectivity issues and help users with software installations or updates.

What are the key skills and qualifications needed to thrive as a desktop support tech, and why are they important?

To thrive as a Desktop Support Tech, you need strong troubleshooting abilities, knowledge of operating systems, hardware, and networking, often supported by a relevant associate’s degree or certifications like CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and basic scripting is typically expected. Excellent communication, patience, and customer service skills help you effectively assist users and manage technical issues under pressure. These skills ensure quick resolution of IT problems, minimize downtime, and maintain user productivity in an organization.

What are some common challenges faced by desktop support techs, and how can they be managed effectively?

Desktop Support Techs often encounter challenges such as managing high volumes of support requests, troubleshooting diverse hardware and software issues, and communicating technical solutions to non-technical users. Handling these challenges effectively requires strong organizational skills, prioritization, and clear communication. Building a solid knowledge base, collaborating with team members, and staying updated with new technologies can also help Desktop Support Techs resolve issues more efficiently and provide excellent user support.

What is the difference between Desktop Support Tech vs Help Desk Technician?

AspectDesktop Support TechHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, providing user support
Employer & IndustryIT departments, tech companies, corporate officesIT support centers, service providers, corporate help desks

Both roles involve assisting users with technical issues, but Desktop Support Techs typically focus on hardware and software troubleshooting on-site, while Help Desk Technicians often handle remote support and user inquiries. The roles overlap in certifications and industry usage, but their primary work environments and daily tasks differ slightly.

Infographic showing various Desktop Support Tech job openings in Pennsylvania as of August 2026, with employment types broken down into 70% Full Time, and 30% Contract. Highlights an 100% In-person job distribution, with an average salary of $47,881 per year, or $23 per hour.

$18.75 - $24/hr

Contractor

Re-posted 2 days ago


Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: Desktop Support Representative Distributed Client Services
Location: WASHINGTON,PA

Duration:1+ year (with possible extension)

Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE support

  • Win7/Win XP OS support. Troubleshooting
  • Office 2003/2007/2010 support
  • end user trouble shooting skills
  • Installation, configuration and maintanence of windows, hardwares and softwares.
  • Desktop and laptop installation ,configuration and upgradation
  • Support and troubleshoot windows XP and windows 7/Migrations
Additional Information

For more information, Please contact

Shubham

973-295-4595


Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992