ZipRecruiter

Log In

1

Desktop Support Tech Jobs in Pennsylvania (NOW HIRING)

AA2IT

Desktop Support Tech

Charleroi, PA · On-site

$23/hr

Desktop Support Tech Location: 1 Power Lane, Charleroi PA Pay Rate: $23/HR Deskside support role / Tech 2 role background, at 1 Power Lane, Charleroi, PA 15022 Candidates should have 3-6 years ...

AA2IT

Desktop Support Technician

Reading, PA · On-site

$24/hr

Desktop Support Tech Location: 2800 Centre Ave, Reading PA Pay Rate: $24/HR Creating and resolving Desktop issues For First Energy employees in Solution Café/Store front office onsite, and Remote.

Artech Information System LLC

DESKTOP SUPPORT

Washington, PA · On-site

$18.75 - $24/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Job Title: Desktop Support Representative Distributed Client Services Location: WASHINGTON,PA ...

AA2IT

Desktop Support Tech

Malvern, PA · On-site

$19.75 - $25.25/hr

Job Title Support Technician All our work comes from Service Now ticketing system. Must be detailed and process oriented, able to work independently following detailed steps and be able to document ...

Artech Information System LLC

DESKTOP SUPPORT

Washington, PA · On-site

$18.75 - $24/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Desktop Support Representative Onsite Support Location: Washington,PA Duration: 1+ years SKILLS ...

AA2IT

Desktop Support Tech

Springfield, PA · On-site

$19 - $24.25/hr

Ideally, they would have experience support an engineering and/or manufacturing enterprise environment Responsbility Responsibilities * Be able to account for work using visual task board, Service ...

Star Source Consulting

Desktop Support

Butler, PA · On-site

$18.25 - $23.25/hr

Company Description StarSource Consulting - we specialize in Information technology, providing ... Previous Desktop Support experience * Experience in break/fix and re-imaging PCs * Experience ...

AceStack LLC

Desktop Support Engineer

Malvern, PA · On-site

... IT support, system support, hardware troubleshooting, desktop support, Windows installation, printer troubleshooting, network support, hardware support, network printer installation, outlook ...

Star Source Consulting

Desktop Support

Butler, PA

$18.25 - $23.25/hr

Company Description StarSource Consulting - we specialize in Information technology, providing ... Previous Desktop Support experience * Experience in break/fix and re-imaging PCs * Experience ...

next page

Showing results 1-20

People also search for

All JobsDesktop Support Tech JobsDesktop Support Tech Jobs in Pennsylvania

Desktop Support Tech information

See Pennsylvania salary details

$13

$23

$33

How much do desktop support tech jobs pay per hour?

As of May 28, 2026, the average hourly pay for desktop support tech in Pennsylvania is $23.02, according to ZipRecruiter salary data. Most workers in this role earn between $19.52 and $24.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Support Tech, and why are they important?

To thrive as a Desktop Support Tech, you need strong troubleshooting abilities, knowledge of operating systems, hardware, and networking, often supported by a relevant associate’s degree or certifications like CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and basic scripting is typically expected. Excellent communication, patience, and customer service skills help you effectively assist users and manage technical issues under pressure. These skills ensure quick resolution of IT problems, minimize downtime, and maintain user productivity in an organization.

What are some common challenges faced by Desktop Support Techs, and how can they be managed effectively?

Desktop Support Techs often encounter challenges such as managing high volumes of support requests, troubleshooting diverse hardware and software issues, and communicating technical solutions to non-technical users. Handling these challenges effectively requires strong organizational skills, prioritization, and clear communication. Building a solid knowledge base, collaborating with team members, and staying updated with new technologies can also help Desktop Support Techs resolve issues more efficiently and provide excellent user support.

What are Desktop Support Techs?

Desktop Support Techs, also known as Desktop Support Technicians, are IT professionals who provide technical assistance and support to computer users in an organization. They troubleshoot hardware and software issues, install and configure computer systems, and help maintain the overall functionality of desktops, laptops, and related equipment. Their role often involves responding to user inquiries, resolving technical problems, and ensuring that workstations are running efficiently and securely. They may also assist with network connectivity issues and help users with software installations or updates.

What is the difference between Desktop Support Tech vs Help Desk Technician?

AspectDesktop Support TechHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, providing user support
Employer & IndustryIT departments, tech companies, corporate officesIT support centers, service providers, corporate help desks

Both roles involve assisting users with technical issues, but Desktop Support Techs typically focus on hardware and software troubleshooting on-site, while Help Desk Technicians often handle remote support and user inquiries. The roles overlap in certifications and industry usage, but their primary work environments and daily tasks differ slightly.

What are popular job titles related to Desktop Support Tech jobs in Pennsylvania? For Desktop Support Tech jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Desktop Support Tech jobs in Pennsylvania look for? The top searched job categories for Desktop Support Tech jobs in Pennsylvania are:
Desktop Support Tech jobs near you
Desktop Support Tech

Desktop Support Tech

AA2IT

Charleroi, PA • On-site

$23/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Desktop Support Tech

Location: 1 Power Lane, Charleroi PA Pay Rate: $23/HR

Deskside support role / Tech 2 role background, at 1 Power Lane, Charleroi, PA 15022

Candidates should have 3-6 years' experience supporting PC hardware and software. Tech should be able to confidently and safely lift up to 50 lbs as well as be able to navigate between buildings and the production floor to support users. Comfortability providing hands and feet support for server and network is a plus. Experience supporting mobile data plans, mobile networks, and devices is a plus. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades, or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Network connection issues, track network connections back to network switches. Escalates problems and issues to a higher level of support if unable to resolve. Represents CompuCom in a professional and businesslike manner and communicates effectively with customers and associates. Interacts with customers, responding to routine technical questions or request for information. Top two skills: deskside support and customer service. Work hours - M-F 8 am-5 PM. Deskside support role doing hardware repair, troubleshooting of hardware and software images, IMAC tasks, no on-call. A+ certification is a plus, experience a minimum of 3 years.

Responsibilities:

Repair, test, image and clean PC's, laptop, monitors, printers, and other related hardware.

Maintain, analyze, and troubleshoot software and computer peripherals. Ability to setup, configure and add all hardware.

Experience with asset management. Install, move, add, and change. Large IMAC events expected for client printer migration and PC refreshes

Assure that all tickets requiring follow up work and/or calls receive appropriate attention.

Assist with installations, configurations, upgrades, patch, and other maintenance actives of server equipment. Perform backup, recovery, and security procedures both planned or during emergency. Follow established procedures to detect, diagnose, and accurately report outage of critical site applications.

Assist with diagnoses of network hardware and performance problems. Perform approved installation, configuration, and maintenance of physical network. Perform network system administration task both planned or during emergency.

Comfortable with face to face interactions as will be required to provide technical support to end users in-person at the customer's site

Back up and burn end user data.

Assist in developing and documenting improvements to current processes. Assist other coworkers in resolution of end users' technical issues across the program.

Assist Site Leader in the execution of established processes and escalations.

Ability to handle multiple projects

Experience working in enterprise environment.

Kindly share resume with answer: Q1. How many years of Enterprise Desktop Support Experience do you have? Q2. Are you A+ certified? Q3. How far are you from Client: 1 Power Lane, Charleroi PA and how will you commute daily? Q4: for submission client needs MM/DD of Birth (no year) kindly share

Apply