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Desktop Support Tech Jobs in New York (NOW HIRING)

Apex Informatics

Senior IT Desktop support Tech

New York, NY · On-site

$22.25 - $28.25/hr

Job Title: Senior IT Desktop support Tech Location: NYC,NY- 5 days in office Duration: 6-12 months * Systems/Apps administration including installation/upgrade of software's, account management ...

Apex Informatics

Senior IT Desktop support Tech

New York, NY · On-site

$22.25 - $28.25/hr

Job Title: Senior IT Desktop support Tech Location: NYC,NY- 3 days in office Duration: 6-12 months * Supporting financial applications is MANDATORY * Systems/Apps administration including ...

Artech Information System LLC

DESKTOP SUPPORT

New York, NY · On-site

$22.25 - $28.25/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Desktop support Purchase ,NY DURATION 3 DAYS Desktop support skills Candidates should be able to ...

Infojini Inc

DESKTOP SUPPORT

Mahwah, NJ · On-site

$20 - $25.50/hr

Infojini Inc is a full service IT consulting and staffing firm recognized for its rapid growth in the IT services sector. The Desktop Support role primarily involves providing desktop support to end ...

Infojini Inc

DESKTOP SUPPORT

Mahwah, NJ

$20.25 - $25.75/hr

With a partnership of all major technology vendors, Infojini Consulting has built a strong ... The primary function of this role is to provide desktop support to the end users within Clifton ...

Amicis Global

Desktop Support Analyst

White Plains, NY · On-site

$25 - $35/hr

To support the daily activities of the Desktop Support computing systems including the ... technology to meet the business needs of our customers. The candidate will oversee hardware ...

Artech Information System LLC

desktop support

New York, NY

$22.25 - $28.25/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... DESKTOP Support Representative Job ID: # S2LBPG Location: new york ,NY 10036 Duration: : 1 year ...

Artech Information System LLC

desktop support

New York, NY · On-site

$22.25 - $28.25/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... DESKTOP Support Representative Job ID: # S2LF2Q Location: new York ,NY 10036 Duration: : 1 year ...

Cornerstone

Desktop Support Manager

New York, NY · On-site

Contributes to other IT projects as requested. * Demonstrates solid technical ability to maintain, troubleshoot, and optimize advanced collaboration environments, including Zoom Rooms and AV ...

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Desktop Support Tech information

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How much do desktop support tech jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for desktop support tech in New York is $25.12, according to ZipRecruiter salary data. Most workers in this role earn between $21.30 and $27.07 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Tech vs Help Desk Technician?

AspectDesktop Support TechHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, providing user support
Employer & IndustryIT departments, tech companies, corporate officesIT support centers, service providers, corporate help desks

Both roles involve assisting users with technical issues, but Desktop Support Techs typically focus on hardware and software troubleshooting on-site, while Help Desk Technicians often handle remote support and user inquiries. The roles overlap in certifications and industry usage, but their primary work environments and daily tasks differ slightly.

What are the key skills and qualifications needed to thrive as a desktop support tech, and why are they important?

To thrive as a Desktop Support Tech, you need strong troubleshooting abilities, knowledge of operating systems, hardware, and networking, often supported by a relevant associate’s degree or certifications like CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and basic scripting is typically expected. Excellent communication, patience, and customer service skills help you effectively assist users and manage technical issues under pressure. These skills ensure quick resolution of IT problems, minimize downtime, and maintain user productivity in an organization.

What are some common challenges faced by desktop support techs, and how can they be managed effectively?

Desktop Support Techs often encounter challenges such as managing high volumes of support requests, troubleshooting diverse hardware and software issues, and communicating technical solutions to non-technical users. Handling these challenges effectively requires strong organizational skills, prioritization, and clear communication. Building a solid knowledge base, collaborating with team members, and staying updated with new technologies can also help Desktop Support Techs resolve issues more efficiently and provide excellent user support.

What is a desktop support tech?

Desktop Support Techs, also known as Desktop Support Technicians, are IT professionals who provide technical assistance and support to computer users in an organization. They troubleshoot hardware and software issues, install and configure computer systems, and help maintain the overall functionality of desktops, laptops, and related equipment. Their role often involves responding to user inquiries, resolving technical problems, and ensuring that workstations are running efficiently and securely. They may also assist with network connectivity issues and help users with software installations or updates.
What cities in New York are hiring for Desktop Support Tech jobs? Cities in New York with the most Desktop Support Tech job openings:
Desktop Support Tech jobs near you
Infographic showing various Desktop Support Tech job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,258 per year, or $25.1 per hour.

Senior IT Desktop support Tech

Apex Informatics

New York, NY • On-site

$22.25 - $28.25/hr

Other

Re-posted 8 days ago

Job description

Job Title: Senior IT Desktop support Tech
Location: NYC,NY- 5 days in office
Duration: 6-12 months
Job Description:
  • Systems/Apps administration including installation/upgrade of software's, account management, access control, building workstations/laptops, fixing computers/systems issues, building and supporting VDI machines, and maintenance support.
  • Responsible for supporting day to day operations on the service desk, desktop and engineering support including banking, financial trading, and IT Systems.
  • Supervise Information Systems, Security and Auxiliary services.
  • Fixing computers vulnerabilities and patching.
  • Analyze incidents reported by users and fixing them.
  • Handling Start of the day and End of the day processes.
  • Handling end-user's problems related to phone/turret system and network.
  • Coordinates with Madrid (H.O.) to resolve systems issues.
  • Troubleshooting and solving systems/desktops performance issues.
  • Creating Windows and VDI Images and Maintaining Them.
  • Building workstations/laptops/mobile devices.
  • Handling IT Asset Inventory Management.

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