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Desktop Support Tech Jobs in Washington (NOW HIRING)

AA2IT

Desktop Support Tech

Falls Church, VA · On-site

$21 - $22/hr

Desktop Support Technician Looking for a candidate with one year of IT experience. They must have functional knowledge of Windows 10/11 and Apple MacOS. This position will involve unboxing laptops ...

AA2IT

Desktop Support Tech

Bethesda, MD · On-site

$21.75 - $27.50/hr

Machine configuration/Software break-fix (Windows Os-Apple IOS) Deskside support services (deskside and remote) Hardware break/fix (Client-Dell-Apple). Onsite hardware repair Client incident updates ...

AA2IT

Desktop Support Tech

Washington, DC · On-site

$22 - $24/hr

Job Posting Location: 2020 K Street, NW, Suite 1100, Washington, DC 20006 Is this position remote or in person? In-person What will the primary day-to-day responsibilities entail for this person?

ActioNet

Desktop Support |

Arlington, VA · On-site

Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...

ActioNet

Desktop Support

Rosslyn, VA · On-site

Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...

ActioNet

Desktop Support

Arlington, VA · On-site

Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...

ActioNet, Inc.

Desktop Support

Rosslyn, VA · On-site

Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...

ActioNet

Desktop Support

Rosslyn, VA

Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...

ActioNet

Desktop Support

Arlington, VA

Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...

Infojini Inc

Desktop Support

Washington, DC · On-site

$23 - $29.25/hr

With a partnership of all major technology vendors, Infojini Consulting has built a strong ... Desktop Support Location :Washington, DC Duration :12+ months (Possible extension ) Qualifications ...

USM

Desktop Support

Washington, DC

... Technology assistance supplier headquartered in Chantilly, VA. We offer world-class ability in ... Desktop Support Location: Washington DC Duration: 6 +months Phone & In-person Interview Required!

Excell

Desktop Support Technician

Mclean, VA · On-site

$18 - $24/hr

Desktop Support Technician At CompucomStaffing, you're more than just a number. Our employee ... This tech will be primarily responsible for working in a lab imaging and prepping computers for new ...

Integrated Resources INC

DESKTOP SUPPORT

Rockville, MD

$20.75 - $26.25/hr

Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. DESKTOP SUPPORT FULLTIME ROCKVILLE,MD Qualifications Interested ! Please call me at 732 549 2660 to discuss in ...

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$15

$26

$37

How much do desktop support tech jobs pay per hour?

As of May 28, 2026, the average hourly pay for desktop support tech in Washington is $26.01, according to ZipRecruiter salary data. Most workers in this role earn between $22.07 and $28.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Support Tech, and why are they important?

To thrive as a Desktop Support Tech, you need strong troubleshooting abilities, knowledge of operating systems, hardware, and networking, often supported by a relevant associate’s degree or certifications like CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and basic scripting is typically expected. Excellent communication, patience, and customer service skills help you effectively assist users and manage technical issues under pressure. These skills ensure quick resolution of IT problems, minimize downtime, and maintain user productivity in an organization.

What are some common challenges faced by Desktop Support Techs, and how can they be managed effectively?

Desktop Support Techs often encounter challenges such as managing high volumes of support requests, troubleshooting diverse hardware and software issues, and communicating technical solutions to non-technical users. Handling these challenges effectively requires strong organizational skills, prioritization, and clear communication. Building a solid knowledge base, collaborating with team members, and staying updated with new technologies can also help Desktop Support Techs resolve issues more efficiently and provide excellent user support.

What are Desktop Support Techs?

Desktop Support Techs, also known as Desktop Support Technicians, are IT professionals who provide technical assistance and support to computer users in an organization. They troubleshoot hardware and software issues, install and configure computer systems, and help maintain the overall functionality of desktops, laptops, and related equipment. Their role often involves responding to user inquiries, resolving technical problems, and ensuring that workstations are running efficiently and securely. They may also assist with network connectivity issues and help users with software installations or updates.

What is the difference between Desktop Support Tech vs Help Desk Technician?

AspectDesktop Support TechHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, providing user support
Employer & IndustryIT departments, tech companies, corporate officesIT support centers, service providers, corporate help desks

Both roles involve assisting users with technical issues, but Desktop Support Techs typically focus on hardware and software troubleshooting on-site, while Help Desk Technicians often handle remote support and user inquiries. The roles overlap in certifications and industry usage, but their primary work environments and daily tasks differ slightly.

What are popular job titles related to Desktop Support Tech jobs in Washington? For Desktop Support Tech jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Desktop Support Tech jobs in Washington look for? The top searched job categories for Desktop Support Tech jobs in Washington are:
Desktop Support Tech jobs near you
Desktop Support Tech

Desktop Support Tech

AA2IT

Falls Church, VA • On-site

$21 - $22/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Desktop Support Technician

Looking for a candidate with one year of IT experience. They must have functional knowledge of Windows 10/11 and Apple MacOS. This position will involve unboxing laptops, updating software, customer facing to schedule installations, then perform in person installation of new laptops with customers. Must have very good customer service and communication skills. Well organized and team player. Conversion rate of $21 to $22/hour. Location: 7525 Colshire Drive McLean, VA 22102. If interested, kindly get back with an updated copy of resume and answers to the following questions:

  • How many years of Desktop Support Exp do you have?
  • How many years of exp in Windows 10/11 and Apple MacOS.
  • How far you live from 7525 Colshire Drive McLean, VA 22102 and how will you commute daily?
  • For submission, client needs MM/DD of Birth and last 4 of Social - Kindly share.

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