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Desktop Support Tech Jobs in Washington (NOW HIRING)

1872 Consulting

Desktop Support

Herndon, VA · On-site

IT End User Support Specialist Qualifications: Ideal candidate will have minimum 3 years of ... Supports desktop and laptop imaging via MDT * Supports MS Office 365 * Supports remote VPN users

Samprasoft

Senior Desktop Support Technician

Washington, DC · On-site

$23 - $29.25/hr

Senior Desktop Support Technician Our client, partnered with Randstad, is seeking a skilled Senior ... This role requires a strong background in audio-visual technology, conference room equipment, and ...

Turn2Partners

Desktop Support Specialist

Arlington, VA · On-site

$80K/yr

S. Citizenship required; ability to obtain security clearance A fast-growing technology company supporting national security initiatives is seeking a Desktop Support Specialist to join its IT team. ...

Turn2Partners

Desktop Support Specialist

Arlington, VA · Hybrid

S. Citizenship required; ability to obtain security clearance A fast-growing technology company supporting national security initiatives is seeking a Desktop Support Specialist to join its IT team. ...

Mindlance

Desktop Support

Washington, DC

Technician Standard II - IT Coordinator Duration: 5 Months - Long Term Location: Washington, DC ... Provide technical support to Client-managed desktops, laptops with docking stations and mobile ...

Mindlance

Desktop Support

Washington, DC

Technician Standard II - IT Coordinator Duration: 5 Months - Long Term Location: Washington, DC ... Provide technical support to Client-managed desktops, laptops with docking stations and mobile ...

SEBENZA LLC,

Desktop Support Specialist

Washington, DC

$55K - $70K/hr

Sebenza LLC, is a leading provider of IT solutions and services to businesses in the Washington D.C ... We are seeking a highly skilled and experienced Desktop Support Specialist to join our team in ...

RIT Solutions

Mid-Level Desktop Support

Washington, DC · On-site

$26.25 - $35.50/hr

The Board's Division of Information Technology is seeking a Desktop Support Analyst with strong experience to serve as part of a Tier 2/3 organization. This contractor position will be in support of ...

CompuCom

Desktop Support Technician

Mclean, VA · On-site

$18 - $24/hr

This tech will be primarily responsible for working in a lab imaging and prepping computers for new ... Desktop and/or Infrastructure support experience * Account Specific Training or Certification

RIT Solutions, Inc.

Mid-Level Desktop Support

Washington, DC · On-site

$26.25 - $35.50/hr

The Board's Division of Information Technology is seeking a Desktop Support Analyst with strong experience to serve as part of a Tier 2/3 organization. This contractor position will be in support of ...

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See Washington salary details

$15

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How much do desktop support tech jobs pay per hour?

As of May 28, 2026, the average hourly pay for desktop support tech in Washington is $26.01, according to ZipRecruiter salary data. Most workers in this role earn between $22.07 and $28.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Support Tech, and why are they important?

To thrive as a Desktop Support Tech, you need strong troubleshooting abilities, knowledge of operating systems, hardware, and networking, often supported by a relevant associate’s degree or certifications like CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and basic scripting is typically expected. Excellent communication, patience, and customer service skills help you effectively assist users and manage technical issues under pressure. These skills ensure quick resolution of IT problems, minimize downtime, and maintain user productivity in an organization.

What are some common challenges faced by Desktop Support Techs, and how can they be managed effectively?

Desktop Support Techs often encounter challenges such as managing high volumes of support requests, troubleshooting diverse hardware and software issues, and communicating technical solutions to non-technical users. Handling these challenges effectively requires strong organizational skills, prioritization, and clear communication. Building a solid knowledge base, collaborating with team members, and staying updated with new technologies can also help Desktop Support Techs resolve issues more efficiently and provide excellent user support.

What are Desktop Support Techs?

Desktop Support Techs, also known as Desktop Support Technicians, are IT professionals who provide technical assistance and support to computer users in an organization. They troubleshoot hardware and software issues, install and configure computer systems, and help maintain the overall functionality of desktops, laptops, and related equipment. Their role often involves responding to user inquiries, resolving technical problems, and ensuring that workstations are running efficiently and securely. They may also assist with network connectivity issues and help users with software installations or updates.

What is the difference between Desktop Support Tech vs Help Desk Technician?

AspectDesktop Support TechHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, providing user support
Employer & IndustryIT departments, tech companies, corporate officesIT support centers, service providers, corporate help desks

Both roles involve assisting users with technical issues, but Desktop Support Techs typically focus on hardware and software troubleshooting on-site, while Help Desk Technicians often handle remote support and user inquiries. The roles overlap in certifications and industry usage, but their primary work environments and daily tasks differ slightly.

What are popular job titles related to Desktop Support Tech jobs in Washington? For Desktop Support Tech jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Desktop Support Tech jobs in Washington look for? The top searched job categories for Desktop Support Tech jobs in Washington are:
Desktop Support Tech jobs near you

Desktop Support Lead

Oneida Technical Solutions LLC

Fort Belvoir, VA • On-site

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Fort Belvoir, VA, USA | Salary | 90000-100000 per year | Full Time

| Medical, Dental, Vision, 401K w/matching, Paid Time Off (Sick/Vacation) and Holiday Pay

Oneida Technical Solutions, LLC (OTS), was founded in 2014 and quickly established itself as a reliable partner capable of providing a variety of information technology and cyber solutions across highly complex, highly regulated and highly secure environments, including the U.S. Department of Defense (DoD), healthcare, higher education, law enforcement, retail, casino gaming and more.

Our innovative cyber capabilities and programs have made us trusted partners for IT modernization projects, implementing upgrades and accelerating the delivery of new solutions for the DoD and commercial industries with consumer-driven technology.

In support of the U.S. Army Network Enterprise Technology Command (NETCOM) and the Regional NetworkEnterprise Center for the National Capital Region (RNEC-NCR), we are currently seeking a Desktop Support Team Lead with a minimum of 6- years of experience working in Desktop Support and a minimum of 2-years of leadership experience. Successful candidates must have SECRET security clearance

Responsibilities include:

  • Mentoring a team of Desktop Support Engineers and assigning tasks.

  • Ensuring metrics are being met.

  • Preparing reports for leadership.

Additionally, you will be responsible for Sr. Desktop Support duties to include:

Provide technical support services under the AITP service list for the RNEC-NCR, including client hardware and software support.Perform critical hardware and software updates to meet Army and DOD security requirements.Troubleshoot end users' enterprise email system configurations.Respond to all customer trouble requests and problem calls received by phone, email, or generated by the AESMP ticketing system within the AITP timelines.Resolve customer issues using automated remote-control software or other remote tools where possible.Provide support to individuals at user's workstations and docking stations with direct hands-on troubleshooting and repair services for both hardware and software issues.Install, configure, upgrade, remove, and troubleshoot printers, and computer hardware, provide user support on Windows current operating system, and provideuser support on current Office suite applications, and any other authorized desktop applications and peripheral equipment. Perform general preventative maintenance tasks on computers, laptops, tablets, printers, MFDs, and any other authorized peripheral equipment unless prohibited by existing customer warranties. Be responsible for monitoring, operating, managing, troubleshooting, and restoring service to client personal computers (PCs), tablets, or laptops that have authorized access to the network. Comply with configuration management guidance on user systems as the environment changes.

Qualified candidates must possess an IAT-Level II Certification and a minimum of a (fully adjudicated) Secret Clearance.

Core hours for this contract are between 6am-6pm Monday-Friday. Must be available for an 8-hour shift during this time and have the flexibility to support special project needs that would fall within the core hours.

Oneida Technical Solutions, LLC. is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law.

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