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Desktop Support Tech Jobs in Maryland (NOW HIRING)

AA2IT

Desktop Support Tech

Bethesda, MD · On-site

$21.50 - $27.50/hr

AA2IT is seeking a Desktop Support Tech to provide deskside and remote support services. The role involves hardware and software break-fix, incident updates, and parts ordering for client systems.

AA2IT

Desktop Support Tech

Belcamp, MD · On-site

$20.25 - $25.75/hr

AA2IT is seeking a Desktop Support Tech to provide deskside and remote support services. The role involves hardware break/fix and software troubleshooting for both Windows and Apple devices, ensuring ...

Bowie State University

Desktop Support Lead

Bowie, MD · On-site

$65K - $75K/yr

Ensuring an effective and efficient IT support level is provided within the desktop support environment for resolving IT-related issues or problems. This position will confirm all SOPs for the ...

Integrated Resources INC

DESKTOP SUPPORT

Rockville, MD · On-site

$20.75 - $26.25/hr

Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. DESKTOP SUPPORT FULLTIME ROCKVILLE,MD Qualifications Interested ! Please call me at 732 549 2660 to discuss in ...

AA2IT

Desktop Support Technician

Lexington Park, MD · On-site

$19.75 - $25/hr

AA2IT is seeking a Desktop Support Technician to provide tier 2 desktop support both onsite and ... Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services.

Ovation Workplace Services Inc.

Be Seen First

Desktop Support Technician

Hunt Valley, MD · On-site

$40K - $47K/yr

Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Desktop Support Technician delivers first- and second-level technical support across local ...

Usmd

IT Desktop Support Coordinator Lead

College Park, MD · On-site

$125 - $150/hr

## IT Desktop Support Coordinator LeadApplylocations: University of Maryland College Parktime type: Full timeposted on: Posted Todayjob requisition id: JR104525# ** Summary** SUMMARY This position is ...

Umd

IT Desktop Support Coordinator

College Park, MD · On-site

$79K - $94K/yr

The University of Maryland Division of Information Technology (DIT) is seeking an IT Desktop Support Coordinator to join our Platform Services team. As a member of the Enterprise Desktop team, this ...

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All JobsDesktop Support Tech JobsDesktop Support Tech Jobs in Maryland

Desktop Support Tech information

See Maryland salary details

$13

$22

$31

How much do desktop support tech jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for desktop support tech in Maryland is $22.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $24.04 per hour, depending on experience, location, and employer.

What is a desktop support tech?

Desktop Support Techs, also known as Desktop Support Technicians, are IT professionals who provide technical assistance and support to computer users in an organization. They troubleshoot hardware and software issues, install and configure computer systems, and help maintain the overall functionality of desktops, laptops, and related equipment. Their role often involves responding to user inquiries, resolving technical problems, and ensuring that workstations are running efficiently and securely. They may also assist with network connectivity issues and help users with software installations or updates.

What are the key skills and qualifications needed to thrive as a desktop support tech, and why are they important?

To thrive as a Desktop Support Tech, you need strong troubleshooting abilities, knowledge of operating systems, hardware, and networking, often supported by a relevant associate’s degree or certifications like CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and basic scripting is typically expected. Excellent communication, patience, and customer service skills help you effectively assist users and manage technical issues under pressure. These skills ensure quick resolution of IT problems, minimize downtime, and maintain user productivity in an organization.

What are some common challenges faced by desktop support techs, and how can they be managed effectively?

Desktop Support Techs often encounter challenges such as managing high volumes of support requests, troubleshooting diverse hardware and software issues, and communicating technical solutions to non-technical users. Handling these challenges effectively requires strong organizational skills, prioritization, and clear communication. Building a solid knowledge base, collaborating with team members, and staying updated with new technologies can also help Desktop Support Techs resolve issues more efficiently and provide excellent user support.

What is the difference between Desktop Support Tech vs Help Desk Technician?

AspectDesktop Support TechHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, providing user support
Employer & IndustryIT departments, tech companies, corporate officesIT support centers, service providers, corporate help desks

Both roles involve assisting users with technical issues, but Desktop Support Techs typically focus on hardware and software troubleshooting on-site, while Help Desk Technicians often handle remote support and user inquiries. The roles overlap in certifications and industry usage, but their primary work environments and daily tasks differ slightly.

Desktop Support Tech jobs near you
Infographic showing various Desktop Support Tech job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $46,359 per year, or $22.3 per hour.

Desktop Support Tech

AA2IT

Bethesda, MD • On-site

$21.50 - $27.50/hr

Full-time

Re-posted 23 days ago

Job description

Job Summary:
AA2IT is seeking a Desktop Support Tech to provide deskside and remote support services. The role involves hardware and software break-fix, incident updates, and parts ordering for client systems.
Responsibilities:
• Machine configuration/Software break-fix (Windows Os-Apple IOS)
• Deskside support services (deskside and remote)
• Hardware break/fix (Client-Dell-Apple). Onsite hardware repair
• Client incident updates (in person/on the phone/ Service Now)
• Process parts ordering and returnsSee job duties below
Qualifications:
Required:
• 2+ years of deskside support experience
• A+ certification
• Client certification
• Dell certification
• Deskside software/hardware and customer support experience
Company:
Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services. Founded in , the company is headquartered in Sugar Land, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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