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Desktop Support Tech Jobs in Maryland (NOW HIRING)

LCG, Inc.

Desktop Support Technician, Associate

Bethesda, MD · On-site

$21.50 - $27.50/hr

LCG, Inc. is seeking a Desktop Technician, Associate who provides on-site and remote end-user IT support in a secure federal research environment supporting the Client at NIH. This role involves day ...

TEKsystems

Desktop Support Technician

Rockville, MD · On-site

$25 - $30/hr

Our client is hiring a Desktop Support Technician to join their team on a 6-12 month contract, with ... As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ...

LCG, Inc.

Desktop Support Technician, Senior

Rockville, MD · On-site

$20.75 - $26.25/hr

Desktop Support Technician, Senior Job Summary: We are seeking a highly skilled and customer ... Maintain working knowledge of IT Service Management (ITSM) practices, customer service standards ...

LCG Inc

Desktop Support Technician, Senior

Rockville, MD · On-site

$20.75 - $26.25/hr

Desktop Support Technician, Senior Job Summary: We are seeking a highly skilled and customer ... Maintain working knowledge of IT Service Management (ITSM) practices, customer service standards ...

LCG, Inc.

Desktop Support Technician, Senior

Rockville, MD · On-site

$20.75 - $26.25/hr

Desktop Support Technician, Senior Job Summary: We are seeking a highly skilled and customer ... Maintain working knowledge of IT Service Management (ITSM) practices, customer service standards ...

Leidos

Desktop Support Technician

Lexington Park, MD · On-site

$38/hr

NGEN is the largest IT services program for the Navy. Under the Service Management, Integration ... Leidos is seeking a CLIN 25 Mid-level Desktop Support Technician to support a government site in ...

Leidos

Desktop Support Technician

Patuxent River, MD · On-site

$34 - $38/hr

NGEN is the largest IT services program for the Navy. Under the Service Management, Integration ... Leidos is seeking a CLIN 25 Mid-level Desktop Support Technician to support a government site in ...

TEKsystems

Desktop Support Specialist

Rockville, MD · On-site

$25 - $32/hr

... other IT team resources -Supports audio/visual systems (TVs, projectors, etc.), and video ... tests desktop system backups -Processes new hires, employee changes, and separations, including ...

Leidos

Desktop Support Technician

Patuxent River, MD · On-site

$34 - $38/hr

NGEN is the largest IT services program for the Navy. Under the Service Management, Integration ... Leidos is seeking a CLIN 25 Mid-level Desktop Support Technician to support a government site in ...

TEKsystems

Desktop Support Specialist

Rockville, MD · On-site

$25 - $32/hr

... other IT team resources -Supports audio/visual systems (TVs, projectors, etc.), and video ... tests desktop system backups -Processes new hires, employee changes, and separations, including ...

Cherry Bekaert

IT Support Tech

Annapolis, MD · On-site

$21.25 - $29.25/hr

IT Support Technician Annapolis Junction, MD | On-Site (4 Days In Office, 1 Day Remote) | Full-Time ... Configure, deploy, maintain, and troubleshoot laptops, desktops, peripherals, and mobile devices.

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Desktop Support Tech information

See Maryland salary details

$13

$22

$31

How much do desktop support tech jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for desktop support tech in Maryland is $22.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $24.04 per hour, depending on experience, location, and employer.

What is a desktop support tech?

Desktop Support Techs, also known as Desktop Support Technicians, are IT professionals who provide technical assistance and support to computer users in an organization. They troubleshoot hardware and software issues, install and configure computer systems, and help maintain the overall functionality of desktops, laptops, and related equipment. Their role often involves responding to user inquiries, resolving technical problems, and ensuring that workstations are running efficiently and securely. They may also assist with network connectivity issues and help users with software installations or updates.

What are the key skills and qualifications needed to thrive as a desktop support tech, and why are they important?

To thrive as a Desktop Support Tech, you need strong troubleshooting abilities, knowledge of operating systems, hardware, and networking, often supported by a relevant associate’s degree or certifications like CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and basic scripting is typically expected. Excellent communication, patience, and customer service skills help you effectively assist users and manage technical issues under pressure. These skills ensure quick resolution of IT problems, minimize downtime, and maintain user productivity in an organization.

What are some common challenges faced by desktop support techs, and how can they be managed effectively?

Desktop Support Techs often encounter challenges such as managing high volumes of support requests, troubleshooting diverse hardware and software issues, and communicating technical solutions to non-technical users. Handling these challenges effectively requires strong organizational skills, prioritization, and clear communication. Building a solid knowledge base, collaborating with team members, and staying updated with new technologies can also help Desktop Support Techs resolve issues more efficiently and provide excellent user support.

What is the difference between Desktop Support Tech vs Help Desk Technician?

AspectDesktop Support TechHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, providing user support
Employer & IndustryIT departments, tech companies, corporate officesIT support centers, service providers, corporate help desks

Both roles involve assisting users with technical issues, but Desktop Support Techs typically focus on hardware and software troubleshooting on-site, while Help Desk Technicians often handle remote support and user inquiries. The roles overlap in certifications and industry usage, but their primary work environments and daily tasks differ slightly.

Desktop Support Tech jobs near you
Infographic showing various Desktop Support Tech job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $46,359 per year, or $22.3 per hour.

IT Support Specialist / Desktop Support Technician (Tier 1?2)

CyberLinx Solutions LLC

Leonardtown, MD • On-site

Full-time

Re-posted 15 days ago

Job description

CyberLinx Solutions is seeking a motivated IT Support Specialist / Desktop Support Technician to provide Tier 1–2 technical support to end users. This role is responsible for troubleshooting hardware, software, and basic network issues while delivering excellent customer service and timely resolution of incidents.

Key Responsibilities

  • Provide first and second level support for desktops, laptops, and mobile devices
  • Install, configure, and support systems running Microsoft Windows
  • Support email and collaboration platforms such as Microsoft 365 (Windows 10/11 enterprise support)
  • Troubleshoot printers, VPN access, Wi-Fi, and basic network connectivity
  • Manage user accounts in Active Directory and Microsoft 365
  • Perform hardware deployments, imaging, and workstation setups
  • Document incidents and resolutions in the ticketing system
  • Escalate complex issues to Tier 3 or infrastructure teams as needed
  • Intune or endpoint management