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Desktop Support Tech Jobs in Louisiana (NOW HIRING)

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IT Desktop Technician

Gonzales, LA · On-site

$45K - $55K/yr

This company supports the petrochemical and manufacturing industry domestically and internationally ... The Desktop Support Technician will provide first-level hardware, software, and peripheral support ...

Morris & Dickson Co., LLC

IT Support Technician

Shreveport, LA · On-site

$17.50 - $24/hr

Required : • 1-2 years of technical support, help desk, or desktop support experience. • Strong understanding of Windows 10/11 operating systems. • Basic knowledge of networking concepts (DNS ...

Value Driven Solutions

IT Generalist

New Orleans, LA · On-site

They are seeking an IT Generalist who will provide desktop and end-user support, maintain hardware and accounts, and assist with networking and cybersecurity tasks in an ITAR-controlled environment.

Morris and Dickson

IT Support Technician

Shreveport, LA · On-site

$21.25 - $29.25/hr

... or desktop support experience. • Strong understanding of Windows 10/11 operating systems. • ... IT team. • Eagerness to learn new technologies and processes. • Positive attitude with a ...

Value Driven Solutions

IT Generalist

Kenner, LA · On-site

$65K - $90K/yr

Reporting to the IT Systems Manager, this role provides desktop and end-user support, maintains hardware and accounts, and assists with networking, systems, and cybersecurity tasks in an ITAR ...

TrustIT

Level 2 IT Support for MSP

Baton Rouge, LA · On-site

$19 - $26/hr

Join Trust IT's team in Baton Rouge, where we solve tech problems through innovation and teamwork ... Desktop Support Expertise: Skilled in desktop hardware repair, drive replacement, disk imaging ...

VDS Consulting Group

IT Generalist

Kenner, LA · On-site

Reporting to the IT Systems Manager, this role provides desktop and end-user support, maintains hardware and accounts, and assists with networking, systems, and cybersecurity tasks in an ITAR ...

Service Global, Inc

Desktop EUC L1

Baton Rouge, LA · On-site

$19.50 - $24.75/hr

Manage desktop device (hardware, software, and connectivity) incidents through to resolution ... IT support team unavailable like for MI calls. Requirements: * Knowledge and experience on the ...

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Desktop Support Tech information

See Louisiana salary details

$11

$19

$28

How much do desktop support tech jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for desktop support tech in Louisiana is $19.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Tech vs Help Desk Technician?

AspectDesktop Support TechHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, providing user support
Employer & IndustryIT departments, tech companies, corporate officesIT support centers, service providers, corporate help desks

Both roles involve assisting users with technical issues, but Desktop Support Techs typically focus on hardware and software troubleshooting on-site, while Help Desk Technicians often handle remote support and user inquiries. The roles overlap in certifications and industry usage, but their primary work environments and daily tasks differ slightly.

What are the key skills and qualifications needed to thrive as a desktop support tech, and why are they important?

To thrive as a Desktop Support Tech, you need strong troubleshooting abilities, knowledge of operating systems, hardware, and networking, often supported by a relevant associate’s degree or certifications like CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and basic scripting is typically expected. Excellent communication, patience, and customer service skills help you effectively assist users and manage technical issues under pressure. These skills ensure quick resolution of IT problems, minimize downtime, and maintain user productivity in an organization.

What are some common challenges faced by desktop support techs, and how can they be managed effectively?

Desktop Support Techs often encounter challenges such as managing high volumes of support requests, troubleshooting diverse hardware and software issues, and communicating technical solutions to non-technical users. Handling these challenges effectively requires strong organizational skills, prioritization, and clear communication. Building a solid knowledge base, collaborating with team members, and staying updated with new technologies can also help Desktop Support Techs resolve issues more efficiently and provide excellent user support.

What is a desktop support tech?

Desktop Support Techs, also known as Desktop Support Technicians, are IT professionals who provide technical assistance and support to computer users in an organization. They troubleshoot hardware and software issues, install and configure computer systems, and help maintain the overall functionality of desktops, laptops, and related equipment. Their role often involves responding to user inquiries, resolving technical problems, and ensuring that workstations are running efficiently and securely. They may also assist with network connectivity issues and help users with software installations or updates.
Desktop Support Tech jobs near you
Infographic showing various Desktop Support Tech job openings in Louisiana as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,846 per year, or $19.6 per hour.

Desktop SPT Specialist

A & T SYSTEMS INC

Fort Johnson, LA • On-site

Full-time

Re-posted 23 days ago

Job description

Description

  • Resolve workstation and server related issues. 
  • Complete troubleshooting, installation, configuration, and management requests. 
  • Ensure desktop programs comply with policies and security regulations. 
  • Catalog, maintain and track software distribution library. 
  • Verify license keys and quantities, report unauthorized software or software exceeding the quantities of licenses purchased, and remove unauthorized or excess software. 
  • Assist in the planning and execution of unit and system testing, application installation, and imaging remotely. 
  • Access, install and monitor software packages on IT systems and related hardware. 
  • Troubleshoot network printers and network digital senders utilizing Windows Server 2016 and HP Web Jet Admin Printer Management Tool. 
  • Access and resolve end-user permissions on computers, reconfigure file structures, and ensure all computers are protected from viruses and malware. 
  • Desktop Reimaging Services 

Requirements

Minimum Requirements:  

  • Must possess an active DOD Secret Security Clearance. 
  • Minimum of five (5) years Desktop support experience. 
  • Windows 10 Training 
  • IAT Level II certification. 

Specialized Experience:   

  • Five years of Desktop Support and IT related troubleshooting, installation, and configuration experience. 

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