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Desktop Support Tech Jobs in Houston, TX (NOW HIRING)

Addison Group

Desktop Support Engineer

Houston, TX · On-site

$65/hr

About the Company A large industrial organization is seeking a Desktop Support Engineer to provide dedicated onsite technology support for employees at a local facility. This role will serve as the ...

TEKsystems

Desktop Support

Houston, TX

$25/hr

Description TEKsystems is seeking an experienced Desktop Support Technician to support a large ... As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ...

New

TEKsystems

Desktop Support

Houston, TX

$25/hr

Provide onsite desktop support and troubleshooting for end users. * Validate application and ... Previous healthcare IT experience. * Experience supporting IGEL, VDI, Citrix, or VMware ...

New

PrideStaff

IT Desktop Support Technician

Houston, TX · On-site

$18 - $22/hr

Monday - Friday, Standard Business Hours Pay Rate: $18 to $22/hour DOE Position Overview We are seeking a customer-focused and reliable Desktop Support Technician to join an IT team in North Houston ...

Artech Information System LLC

DESKTOP SUPPORT

Houston, TX

$19.25 - $24.50/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Deskside Support Representative Distributed Client Services Job ID: # S2LCDB Location: Houston, TX ...

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All JobsDesktop Support Tech JobsDesktop Support Tech Jobs in Houston, TX

Desktop Support Tech information

See Houston, TX salary details

$12

$19

$28

How much do desktop support tech jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for desktop support tech in Houston, TX is $19.78, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $21.35 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Tech vs Help Desk Technician?

AspectDesktop Support TechHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, providing user support
Employer & IndustryIT departments, tech companies, corporate officesIT support centers, service providers, corporate help desks

Both roles involve assisting users with technical issues, but Desktop Support Techs typically focus on hardware and software troubleshooting on-site, while Help Desk Technicians often handle remote support and user inquiries. The roles overlap in certifications and industry usage, but their primary work environments and daily tasks differ slightly.

What are the key skills and qualifications needed to thrive as a desktop support tech, and why are they important?

To thrive as a Desktop Support Tech, you need strong troubleshooting abilities, knowledge of operating systems, hardware, and networking, often supported by a relevant associate’s degree or certifications like CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and basic scripting is typically expected. Excellent communication, patience, and customer service skills help you effectively assist users and manage technical issues under pressure. These skills ensure quick resolution of IT problems, minimize downtime, and maintain user productivity in an organization.

What are some common challenges faced by desktop support techs, and how can they be managed effectively?

Desktop Support Techs often encounter challenges such as managing high volumes of support requests, troubleshooting diverse hardware and software issues, and communicating technical solutions to non-technical users. Handling these challenges effectively requires strong organizational skills, prioritization, and clear communication. Building a solid knowledge base, collaborating with team members, and staying updated with new technologies can also help Desktop Support Techs resolve issues more efficiently and provide excellent user support.

What is a desktop support tech?

Desktop Support Techs, also known as Desktop Support Technicians, are IT professionals who provide technical assistance and support to computer users in an organization. They troubleshoot hardware and software issues, install and configure computer systems, and help maintain the overall functionality of desktops, laptops, and related equipment. Their role often involves responding to user inquiries, resolving technical problems, and ensuring that workstations are running efficiently and securely. They may also assist with network connectivity issues and help users with software installations or updates.
Desktop Support Tech jobs near you
Infographic showing various Desktop Support Tech job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,143 per year, or $19.8 per hour.

Desktop Support Engineer

Addison Group

Houston, TX • On-site

$65/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 20 days ago

Job description

Desktop Support Engineer

Location: Ludington, MI

Assignment Type: Contract-to-Hire

Compensation: $65-85k - depending on experience

Work Schedule: Onsite

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About the Company

A large industrial organization is seeking a Desktop Support Engineer to provide dedicated onsite technology support for employees at a local facility. This role will serve as the primary point of contact for day-to-day end-user issues while supporting an active technology migration.

Job Description

The Desktop Support Engineer will provide hands-on technical support for laptops, virtual desktop environments, printers, applications, and user access. This position requires someone who can follow established procedures while independently troubleshooting issues when standard steps do not resolve the problem.

The ideal candidate combines strong desktop support fundamentals with excellent customer service and is comfortable assisting users in a busy onsite environment.

Key Responsibilities

  • Image and reimage Windows laptops using established deployment procedures.
  • Troubleshoot virtual desktop access and performance issues.
  • Provide frontline technical support for employees and onsite users.
  • Assist users with reconnecting to applications following system changes or migrations.
  • Troubleshoot application access through virtual desktop environments.
  • Configure local printers, printer queues, and network connectivity.
  • Support printer address changes and migration-related activities.
  • Assist with cloud-based print services as access and responsibilities expand.
  • Provide hypercare support during technology migrations and deployments.
  • Diagnose and resolve general desktop, hardware, software, and connectivity issues.
  • Document support activities and escalate complex problems when appropriate.
  • Deliver responsive, professional customer service to users across the facility.

Qualifications

  • Hands-on experience imaging or reimaging Windows laptops.
  • Experience with Windows deployment and desktop support.
  • Experience troubleshooting virtual desktop environments.
  • Experience supporting printers, printer queues, and local printer configurations.
  • Strong troubleshooting and problem-solving skills.
  • Experience providing direct technical support to end users.
  • Ability to follow documented procedures while adapting when unexpected issues arise.
  • Strong communication and customer-service skills.
  • Ability to work onsite in Ludington, Michigan.

Preferred Qualifications

  • Experience supporting cloud-based print services.
  • Experience providing technical support in a manufacturing or industrial environment.
  • Experience supporting technology migrations, deployments, or post-launch hypercare.
  • Familiarity with enterprise applications accessed through virtual desktop environments.

Additional Details

This is a contract-to-hire opportunity supporting a local facility. The position requires consistent onsite availability. Candidates who live elsewhere in Michigan may be considered if they can remain near the facility during the workweek.

Perks

  • Opportunity to become the dedicated onsite technology resource for a local user community.
  • Hands-on involvement in migration and modernization initiatives.
  • Broad exposure to desktop, virtual desktop, printing, and application-support technologies.
  • Long-term opportunity through contract-to-hire conversion.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.