ZipRecruiter

Log In

1

Desktop Support Tech Jobs in Kansas (NOW HIRING)

Nationmind

Desktop Support

Kansas City, KS · On-site

$25 - $30/hr

Updating ticket on IT service management tool with proper work notes. * Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues.

MCI Careers

Desktop Support Technician

Wichita, KS

$15 - $19.25/hr

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA ... We're looking for a customer-focused and technically skilled Desktop Support Technician to join our ...

MCI Careers

Desktop Support Technician

Wichita, KS · On-site

$15 - $19.25/hr

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the ... We are seeking a Desktop Support Technician to join our team. As a member of the team, you will ...

MCI Careers

Desktop Support Technician

Wichita, KS · On-site

$15 - $19.25/hr

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the ... We are seeking a Desktop Support Technician to join our team. As a member of the team, you will ...

MCI Careers

Desktop Support Technician

Wichita, KS

$15 - $19.25/hr

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a ... We're looking for a customer-focused and technically skilled Desktop Support Technician to join our ...

AllSTEM Connections

Desktop support

Wakarusa, KS · On-site

$52K - $60K/yr

Key Responsibilities IT Systems & Security Cleanup • Account Auditing: Review active and inactive user accounts across various platforms to ensure compliance with security policies. • Permissions ...

next page

Showing results 1-20

All JobsDesktop Support Tech JobsDesktop Support Tech Jobs in Kansas

Desktop Support Tech information

See Kansas salary details

$12

$20

$29

How much do desktop support tech jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for desktop support tech in Kansas is $20.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $22.07 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Tech vs Help Desk Technician?

AspectDesktop Support TechHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, providing user support
Employer & IndustryIT departments, tech companies, corporate officesIT support centers, service providers, corporate help desks

Both roles involve assisting users with technical issues, but Desktop Support Techs typically focus on hardware and software troubleshooting on-site, while Help Desk Technicians often handle remote support and user inquiries. The roles overlap in certifications and industry usage, but their primary work environments and daily tasks differ slightly.

What are the key skills and qualifications needed to thrive as a Desktop Support Tech, and why are they important?

To thrive as a Desktop Support Tech, you need strong troubleshooting abilities, knowledge of operating systems, hardware, and networking, often supported by a relevant associate’s degree or certifications like CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and basic scripting is typically expected. Excellent communication, patience, and customer service skills help you effectively assist users and manage technical issues under pressure. These skills ensure quick resolution of IT problems, minimize downtime, and maintain user productivity in an organization.

What are some common challenges faced by Desktop Support Techs, and how can they be managed effectively?

Desktop Support Techs often encounter challenges such as managing high volumes of support requests, troubleshooting diverse hardware and software issues, and communicating technical solutions to non-technical users. Handling these challenges effectively requires strong organizational skills, prioritization, and clear communication. Building a solid knowledge base, collaborating with team members, and staying updated with new technologies can also help Desktop Support Techs resolve issues more efficiently and provide excellent user support.

What are Desktop Support Techs?

Desktop Support Techs, also known as Desktop Support Technicians, are IT professionals who provide technical assistance and support to computer users in an organization. They troubleshoot hardware and software issues, install and configure computer systems, and help maintain the overall functionality of desktops, laptops, and related equipment. Their role often involves responding to user inquiries, resolving technical problems, and ensuring that workstations are running efficiently and securely. They may also assist with network connectivity issues and help users with software installations or updates.
Desktop Support Tech jobs near you
Infographic showing various Desktop Support Tech job openings in Kansas as of July 2026, with employment types broken down into 2% Locum Tenens, 95% Full Time, 2% Part Time, and 1% Contract. Highlights an 13% Physical, and 87% Remote job distribution, with an average salary of $42,600 per year, or $20.5 per hour.
Desktop Support Tech II

Desktop Support Tech II

The University of Kansas Health System

Kansas City, KS • On-site

$19.50 - $24.75/hr

Full-time

Posted 14 days ago

University Of Kansas Health System rating

7.5

Company rating: 7.5 out of 10

Based on 176 frontline employees who took The Breakroom Quiz

231st of 888 rated healthcare providers

Job description

Position Title
Desktop Support Tech II
Bell Hospital
Position Summary / Career Interest:
Provides support, through multiple channels with a primary focus on side by side support, on installation, configuration and ongoing usability of desktop computers, peripheral equipment and software. Creates and maintains knowledge articles in accordance with departmental standards. Leads enterprise level projects from a desktop support perspective.
Responsibilities and Essential Job Functions
  • Primary responsibility is assisting users with the installation, configuration, and ongoing usability of supported computing platforms, peripheral devices and software within established standards and guidelines.
  • Secondary responsibility is completion of Hospital projects as they are related to the HITS department.
  • Tertiary responsibility is assisting users over the telephone, through email, online chat and/or at the desk side in a prompt, professional and courteous manner.
  • Works with third-party vendors to resolve technical problems with desktop computing equipment and software.
  • Works in conjunction with the HITS PMO department to evaluate, make recommendations and complete projects as they are related to the HITS department.
  • Skilled in communication, both oral and written, under potentially adverse situations with a focus on customer service and satisfaction.
  • Responsible for obtaining and thoroughly documenting all pertinent information in the diagnosis and resolution of a problem using the Hospital Service Desk tracking system.
  • Maintains an ever-increasing level of proficiency in hardware, software, networking and other technologies related to the HITS department.
  • Maintains an accurate accounting of time spent on end user issues and on HITS projects.
  • Demonstrates competence in prioritizing and resolving user issues within Hospital defined Service Level Agreements (SLAs).
  • Demonstrates competence in troubleshooting and resolution of reported issues and the ability to collaborate with and escalate to, using appropriate channels, technology teams required to resolve issues that cannot be resolved at Tier I. Demonstrates competence in documenting trouble ticket resolutions with a keen attention to detail, maintains Hospital knowledgebase articles and actively participates in maintaining support policies and procedures.
  • Demonstrates the ability to manage time and resources in the best interest of the Hospital.
  • Demonstrates competence in compiling data to maintain inventory, purchasing, shipping and other records.
  • Identifies opportunities for training that would improve productivity and proficiency within the department or within the Hospital.
  • Trains end users on basic hardware, software and network resources, on a one-on-one basis.
  • Provides on-site support and remote support for workstations and networking components in multiple locations in the Kansas City metro and outlying areas.
  • Provides escalated support for the Service Desk and Desktop Support Technician I.
  • Participates in on-call rotation and provides end user support during off hours, holidays and weekends.
  • Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
  • These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience
  • High School Graduate
  • 1 or more years of closely related experience required in addition to Associate's degree OR
  • 2 or more years experience in lieu of Associate's degree.

Preferred Education and Experience
  • Associates Degree Formal education in IT or experience equivalent to Associate's degree in Information Technology or similar field.

Preferred Licensure and Certification
  • Additional certification relevant to work duties

Time Type:
Full time
Job Requisition ID:
R-54796
Important information for you to know as you apply:
  • The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.
  • The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu.
  • Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

Need help finding the right job?
We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.

What University Of Kansas Health System employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

University of Kansas Health System logo

About University of Kansas Health System

Sourced by ZipRecruiter

Operating within the healthcare industry, The University of Kansas Health System is a renowned medical institution located in Kansas City, KS, United States. Established in 1905, this not-for-profit health system has evolved to offer an extensive range of products and services, which spans across a variety of specialist areas such as cancer care, neurology, cardiology, and organ transplants, among others. The core mission of The University of Kansas Health System is to enhance the health and wellness of individuals and communities by providing world-class healthcare services, quality education and conducting advanced research. They are also known for their unwavering commitment to academic medicine, which sets them apart from their peers.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Kansas City, KS, US

View All University of Kansas Health System Jobs

Apply