IT Helpdesk Technician
Wichita, KS · On-site
Overview The IT Helpdesk Technician provides technical support and assistance to end-users ... Proven experience in technical support or desktop support roles with a strong understanding of ...
IT Helpdesk Technician
Wichita, KS · On-site
Overview The IT Helpdesk Technician provides technical support and assistance to end-users ... Proven experience in technical support or desktop support roles with a strong understanding of ...
The IT Helpdesk Technician provides technical support and assistance to end-users regarding ... Proven experience in technical support or desktop support roles with a strong understanding of ...
The IT Helpdesk Technician provides technical support and assistance to end-users regarding ... Proven experience in technical support or desktop support roles with a strong understanding of ...
Overview The IT Helpdesk Technician provides technical support and assistance to end-users ... Proven experience in technical support or desktop support roles with a strong understanding of ...
Overview The IT Helpdesk Technician provides technical support and assistance to end-users ... Proven experience in technical support or desktop support roles with a strong understanding of ...
... desktop support role • Advanced troubleshooting knowledge and ability • Fundamental knowledge of Office 365 and Active Directory • Well versed in general IT technologies and best practices • ...
... desktop support role • Advanced troubleshooting knowledge and ability • Fundamental knowledge of Office 365 and Active Directory • Well versed in general IT technologies and best practices • ...
Executive Support Technician
Olathe, KS · On-site
The Executive Support Technician I will provide best-in-class ("white glove") IT support to our ... Works with third-party vendors to resolve technical problems with desktop computing equipment and ...
New
Executive Support Technician
Olathe, KS · On-site
The Executive Support Technician I will provide best-in-class ("white glove") IT support to our ... Works with third-party vendors to resolve technical problems with desktop computing equipment and ...
New
Executive Support Technician
Olathe, KS · On-site
The Executive Support Technician I will provide best-in-class ("white glove") IT support to our ... Works with third-party vendors to resolve technical problems with desktop computing equipment and ...
New
Executive Support Technician
Olathe, KS · On-site
The Executive Support Technician I will provide best-in-class ("white glove") IT support to our ... Works with third-party vendors to resolve technical problems with desktop computing equipment and ...
New
Executive Support Technician
Olathe, KS · On-site
The Executive Support Technician I will provide best-in-class ("white glove") IT support to our ... Works with third-party vendors to resolve technical problems with desktop computing equipment and ...
Executive Support Technician
Olathe, KS · On-site
The Executive Support Technician I will provide best-in-class ("white glove") IT support to our ... Works with third-party vendors to resolve technical problems with desktop computing equipment and ...
IT Assistant
$15.50 - $21.25/hr
This position, the Technology Support Assistant, will serve as a generalist responsible for providing a broad range of user support services including network, training, and computer desktop support.
IT Assistant
$15.50 - $21.25/hr
This position, the Technology Support Assistant, will serve as a generalist responsible for providing a broad range of user support services including network, training, and computer desktop support.
IT Assistant
Lyons, KS · On-site
$15.50 - $21.25/hr
This position, the Technology Support Assistant, will serve as a generalist responsible for providing a broad range of user support services including network, training, and computer desktop support.
IT Assistant
Lyons, KS · On-site
$15.50 - $21.25/hr
This position, the Technology Support Assistant, will serve as a generalist responsible for providing a broad range of user support services including network, training, and computer desktop support.
Position Summary Responsible for installing, maintaining, and supporting desktop computers, laptops ... Monitor IT Help Desk ticketing system and ensure tickets are resolved within a reasonable time ...
Position Summary Responsible for installing, maintaining, and supporting desktop computers, laptops ... Monitor IT Help Desk ticketing system and ensure tickets are resolved within a reasonable time ...
IT Onsite Technician
Hesston, KS · On-site
Provide day to day local/remote desktop support * Handle inbound calls and answer questions ... Analytical thinking Be part of us Hemmersbach provides IT infrastructure services in more than 190 ...
IT Onsite Technician
Hesston, KS · On-site
Provide day to day local/remote desktop support * Handle inbound calls and answer questions ... Analytical thinking Be part of us Hemmersbach provides IT infrastructure services in more than 190 ...
IT Onsite Technician
Beloit, KS · On-site
Provide day to day local/remote desktop support * Handle inbound calls and answer questions ... Analytical thinking Be part of us Hemmersbach provides IT infrastructure services in more than 190 ...
IT Onsite Technician
Beloit, KS · On-site
Provide day to day local/remote desktop support * Handle inbound calls and answer questions ... Analytical thinking Be part of us Hemmersbach provides IT infrastructure services in more than 190 ...
Support and maintain software and hardware on Windows systems. * Monitor IT Help Desk ticketing system and ensure tickets are resolved within a reasonable time frame. * Perform PC imaging ...
Support and maintain software and hardware on Windows systems. * Monitor IT Help Desk ticketing system and ensure tickets are resolved within a reasonable time frame. * Perform PC imaging ...
Support and maintain software and hardware on Windows systems. * Monitor IT Help Desk ticketing system and ensure tickets are resolved within a reasonable time frame. * Perform PC imaging ...
Support and maintain software and hardware on Windows systems. * Monitor IT Help Desk ticketing system and ensure tickets are resolved within a reasonable time frame. * Perform PC imaging ...
IT Support Technician
$19.50 - $27/hr
IT Support Technician Position Summary: The IT Support Technician assists with day-to-day ... Set up and deploy laptops, desktops, monitors, and office equipment * Assist users with login ...
IT Support Technician
$19.50 - $27/hr
IT Support Technician Position Summary: The IT Support Technician assists with day-to-day ... Set up and deploy laptops, desktops, monitors, and office equipment * Assist users with login ...
IT Support Specialist
Lenexa, KS · On-site
Configure, deploy, maintain, and replace desktop computers, laptops, monitors, and other technology ... Support onboarding and offboarding activities including user account setup, access management, and ...
Quick apply
IT Support Specialist
Lenexa, KS · On-site
Configure, deploy, maintain, and replace desktop computers, laptops, monitors, and other technology ... Support onboarding and offboarding activities including user account setup, access management, and ...
... desktop support role * Advanced troubleshooting knowledge and ability * Fundamental knowledge of Office 365 and Active Directory * Well versed in general IT technologies and best practices
... desktop support role * Advanced troubleshooting knowledge and ability * Fundamental knowledge of Office 365 and Active Directory * Well versed in general IT technologies and best practices
Technical Services Staff | Part-Time | Memorial Booth Stadium
Lawrence, KS · On-site
$18 - $22/hr
Read and interpret communications from various business departments to report to the IT Manager. * Frequently lifts heavy objects. Qualifications * One year of experience in Desktop Support/Client ...
Technical Services Staff | Part-Time | Memorial Booth Stadium
Lawrence, KS · On-site
$18 - $22/hr
Read and interpret communications from various business departments to report to the IT Manager. * Frequently lifts heavy objects. Qualifications * One year of experience in Desktop Support/Client ...
Trust is seeking a service oriented self-motivated professional to join our IT support staff. In ... desktop and Windows Server Environment
Trust is seeking a service oriented self-motivated professional to join our IT support staff. In ... desktop and Windows Server Environment
Service Desk Engineer
Kansas City, KS · On-site
Ensure that Service Level Agreements are met for all customers Qualifications: * 3-4 years of hands-on IT support experience in a similar role (deploying and troubleshooting Windows workstations and ...
Service Desk Engineer
Kansas City, KS · On-site
Ensure that Service Level Agreements are met for all customers Qualifications: * 3-4 years of hands-on IT support experience in a similar role (deploying and troubleshooting Windows workstations and ...
Desktop Support Tech information
See Kansas salary details
$12.43 - $13.97
1% of jobs
$13.97 - $15.51
5% of jobs
$15.51 - $17.05
15% of jobs
$17.36 is the 25th percentile. Wages below this are outliers.
$17.05 - $18.59
20% of jobs
The median wage is $19.36 / hr.
$18.59 - $20.13
18% of jobs
$21.60 is the 75th percentile. Wages above this are outliers.
$20.13 - $21.67
17% of jobs
$21.67 - $23.21
9% of jobs
$23.21 - $24.75
6% of jobs
$24.75 - $26.29
5% of jobs
$26.29 - $27.83
2% of jobs
$27.83 - $29.37
1% of jobs
$12
$20
$29
How much do desktop support tech jobs pay per hour?
As of Jun 17, 2026, the average hourly pay for desktop support tech in Kansas is $20.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $22.07 per hour, depending on experience, location, and employer.
What is the difference between Desktop Support Tech vs Help Desk Technician?
| Aspect | Desktop Support Tech | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, ITIL |
| Work Environment | On-site, troubleshooting hardware/software issues | Remote or on-site, providing user support |
| Employer & Industry | IT departments, tech companies, corporate offices | IT support centers, service providers, corporate help desks |
Both roles involve assisting users with technical issues, but Desktop Support Techs typically focus on hardware and software troubleshooting on-site, while Help Desk Technicians often handle remote support and user inquiries. The roles overlap in certifications and industry usage, but their primary work environments and daily tasks differ slightly.
What are the key skills and qualifications needed to thrive as a Desktop Support Tech, and why are they important?
To thrive as a Desktop Support Tech, you need strong troubleshooting abilities, knowledge of operating systems, hardware, and networking, often supported by a relevant associate’s degree or certifications like CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and basic scripting is typically expected. Excellent communication, patience, and customer service skills help you effectively assist users and manage technical issues under pressure. These skills ensure quick resolution of IT problems, minimize downtime, and maintain user productivity in an organization.
What are some common challenges faced by Desktop Support Techs, and how can they be managed effectively?
Desktop Support Techs often encounter challenges such as managing high volumes of support requests, troubleshooting diverse hardware and software issues, and communicating technical solutions to non-technical users. Handling these challenges effectively requires strong organizational skills, prioritization, and clear communication. Building a solid knowledge base, collaborating with team members, and staying updated with new technologies can also help Desktop Support Techs resolve issues more efficiently and provide excellent user support.
What are Desktop Support Techs?
Desktop Support Techs, also known as Desktop Support Technicians, are IT professionals who provide technical assistance and support to computer users in an organization. They troubleshoot hardware and software issues, install and configure computer systems, and help maintain the overall functionality of desktops, laptops, and related equipment. Their role often involves responding to user inquiries, resolving technical problems, and ensuring that workstations are running efficiently and securely. They may also assist with network connectivity issues and help users with software installations or updates.
What are popular job titles related to Desktop Support Tech jobs in Kansas? For Desktop Support Tech jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Desktop Support Tech jobs in Kansas look for? The top searched job categories for Desktop Support Tech jobs in Kansas are:
Full-time
Posted 25 days ago
Job description
Overview
The IT Helpdesk Technician provides technical support and assistance to end-users regarding computer systems, hardware, software, and network-related issues. This role is responsible for troubleshooting problems, responding to service requests, and ensuring smooth daily operations of IT systems.
Responsibilities
Provide Tier 1 and Tier 2 technical support via phone, email, ticketing system, and in person.
Troubleshoot and resolve issues related to desktops, laptops, mobile devices, printers, and peripherals.
Support enterprise applications, including ERP, PLM, CAD, and engineering software tools.
Manage user accounts, permissions, and access controls in Active Directory and other systems.
Install, configure, and maintain Windows/macOS systems and approved aerospace software platforms.
Maintain and update IT documentation, knowledge base articles, and asset inventories.
Ensure compliance with aerospace cybersecurity standards (e.g., NIST, CMMC, ITAR where applicable).
Assist with system upgrades, patch management, and hardware deployments.
Escalate complex technical issues to senior IT staff or vendors as needed.
Qualifications
Bachelor's degree in computer science, Information Technology, Software Engineering, or a related field (or equivalent experience).
3-5+ years of experience in helpdesk, system support, preferably in a manufacturing environment.
Proven experience in technical support or desktop support roles with a strong understanding of computer management and troubleshooting.
Familiarity with operating systems including Windows (Windows Server), macOS, and Linux environments.
Knowledge of computer networking concepts such as LAN, TCP/IP, DNS, VPNs, firewalls, and network administration tools like Meraki.
Experience with Active Directory
Key Competencies
Strong analysis skills to diagnose hardware/software issues efficiently.
Excellent communication skills with the ability to explain technical concepts clearly to non-technical users.
Ability to work independently or as part of a team in a fast-paced environment.
Attention to detail and documentation discipline Commitment to security, compliance, and operational excellence
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
The employee is occasionally required to stand, walk, reach with hands and arms, climb stairs or balance, and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds.
The IT Helpdesk Technician provides technical support and assistance to end-users regarding computer systems, hardware, software, and network-related issues. This role is responsible for troubleshooting problems, responding to service requests, and ensuring smooth daily operations of IT systems.
Responsibilities
Provide Tier 1 and Tier 2 technical support via phone, email, ticketing system, and in person.
Troubleshoot and resolve issues related to desktops, laptops, mobile devices, printers, and peripherals.
Support enterprise applications, including ERP, PLM, CAD, and engineering software tools.
Manage user accounts, permissions, and access controls in Active Directory and other systems.
Install, configure, and maintain Windows/macOS systems and approved aerospace software platforms.
Maintain and update IT documentation, knowledge base articles, and asset inventories.
Ensure compliance with aerospace cybersecurity standards (e.g., NIST, CMMC, ITAR where applicable).
Assist with system upgrades, patch management, and hardware deployments.
Escalate complex technical issues to senior IT staff or vendors as needed.
Qualifications
Bachelor's degree in computer science, Information Technology, Software Engineering, or a related field (or equivalent experience).
3-5+ years of experience in helpdesk, system support, preferably in a manufacturing environment.
Proven experience in technical support or desktop support roles with a strong understanding of computer management and troubleshooting.
Familiarity with operating systems including Windows (Windows Server), macOS, and Linux environments.
Knowledge of computer networking concepts such as LAN, TCP/IP, DNS, VPNs, firewalls, and network administration tools like Meraki.
Experience with Active Directory
Key Competencies
Strong analysis skills to diagnose hardware/software issues efficiently.
Excellent communication skills with the ability to explain technical concepts clearly to non-technical users.
Ability to work independently or as part of a team in a fast-paced environment.
Attention to detail and documentation discipline Commitment to security, compliance, and operational excellence
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
The employee is occasionally required to stand, walk, reach with hands and arms, climb stairs or balance, and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds.