ZipRecruiter

Log In

1

Desktop Support Manager Jobs in Springfield, MO (NOW HIRING)

Citizens Memorial

IT Support Technician - On Site

Bolivar, MO · On-site

$20.50 - $28/hr

Citizens Memorial Hospital (CMH) in Bolivar, MO, is hiring an Support Technician to join our Information Services team - someone who leads with skill, compassion, and a drive to positively impact ...

Citizens Memorial

IT Support Technician - On Site

Bolivar, MO · On-site

$20.50 - $28/hr

Citizens Memorial Hospital (CMH) in Bolivar, MO, is hiring an Support Technician to join our Information Services team - someone who leads with skill, compassion, and a drive to positively impact ...

Current

Staff Tax Accountant

Springfield, MO · On-site

$52K - $70K/yr

May oversee and support Interns * Reports to Senior Accountants, Managers, or Partners Work ... Experience with UltraTax, QuickBooks (Desktop & Online), and AdvanceFlow preferred * Ability to ...

West 4th Strategy

Legal Assistant II

Springfield, MO · On-site

Assembles exhibits, affidavits, evidentiary materials, and supporting documentation for hearings ... or desktop publishing documents * Proficiency in word processing, document management and review ...

West 4th Strategy

Legal Assistant II

Springfield, MO · On-site

$33.81/hr

Assembles exhibits, affidavits, evidentiary materials, and supporting documentation for hearings ... or desktop publishing documents * Proficiency in word processing, document management and review ...

Copeland

Software Application Engineer

Ava, MO · On-site

As a Manufacturing Software Engineer, you will: • Designing and implementing high-quality software solutions for web design, desktop software and automation support. • Manage and monitor switches ...

previous page

Showing results 41-53

All JobsDesktop Support JobsDesktop Support Manager JobsDesktop Support Manager Jobs in Springfield, MO

Desktop Support Manager information

See Springfield, MO salary details

$13

$32

$53

How much do desktop support manager jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for desktop support manager in Springfield, MO is $32.27, according to ZipRecruiter salary data. Most workers in this role earn between $21.44 and $42.88 per hour, depending on experience, location, and employer.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical communication. It typically requires basic knowledge of operating systems, networking, and common tools, and can serve as a stepping stone to more advanced IT positions.
More about Desktop Support Manager jobs

What are the most commonly searched types of Desktop Support jobs in Springfield, MO?

The most popular types of Desktop Support jobs in Springfield, MO are:

What are popular job titles related to Desktop Support Manager jobs in Springfield, MO?

For Desktop Support Manager jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Desktop Support Manager jobs in Springfield, MO look for?

The top searched job categories for Desktop Support Manager jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Desktop Support Manager jobs?

Cities near Springfield, MO with the most Desktop Support Manager job openings:

Desktop Support Manager jobs near you
Infographic showing various Desktop Support Manager job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, 1% Temporary, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $68,432 per year, or $32.9 per hour.

IT Support Technician - On Site

Citizens Memorial

Bolivar, MO • On-site

$20.50 - $28/hr

Full-time

Re-posted 10 days ago

Citizens Memorial Hospital rating

6.4

Company rating: 6.4 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

751st of 1,064 rated hospitals

Job description

Citizens Memorial Hospital (CMH) in Bolivar, MO, is hiring an Support Technician to join our Information Services team - someone who leads with skill, compassion, and a drive to positively impact every patient and family we serve.
Position Details
  • Status: Full-time
  • Work Shift: Days
  • Hours: Monday-Friday, 8am-5pm

What Your Day Looks Like: CMH's Information Services Department provides continuous support to employees and customers of Citizens Memorial Hospital and Citizens Memorial Healthcare Foundation using information technology tools and processes.
As a Support Technician, you will be:
  • Installing, configuring, and repairing workstations, laptops, printers, and mobile devices
  • Diagnosing and resolving issues with operating systems, network connectivity, and clinical applications
  • Responding to IT requests, and documenting solutions to maintain service
  • Creating, updating, and terminating user accounts while assigning appropriate permissions and securing system access
  • Ensuring all technical operations strictly comply with healthcare privacy regulations (such as HIPAA) to protect sensitive patient information

Qualifications
Education: High school diploma or equivalent required; post-secondary coursework in computer systems, or extensive on-the-job training, strongly preferred
Skills: Strong working knowledge of Windows/macOS, Microsoft 365, and network troubleshooting
Licensure/Certification: CompTIA + preferred
Physical Requirements: Must be able to stand and walk for long periods, lift up to 50 lbs. with or without assistance, bend, stoop, crouch, kneel, and crawl to route cables and access under-desk equipment, and have the ability to work with small components, patching servers, and replacing hardware parts
Benefits That Support You
  • Competitive wages, annual merit increases, employee wellness program

For a comprehensive list of benefits, please click here: CMH benefits.
Why CMH?
CMH includes 34 primary and specialty clinics, six long‑term care facilities, and one residential care facility. We provide acute care, emergency services, ambulatory care, surgical services, pharmacies, walk‑in clinics, addiction recovery, therapies, and more - all grounded in exceptional, community‑focused healthcare.
  • CMH is a three-time recipient of the Missouri Quality Award
  • 2025 Chest Pain-MI Platinum Award
  • Springfield Business Journal awards include multiple years as an Economic Impact Award nominee and being honored in the Dynamic Dozen for being one of the top 12 fastest-growing companies in Southwest Missouri

Click here to see the full list of awards for CMH!
Follow us on Facebook to discover more about life at CMH- the people, the culture, and the work that matters. https://www.facebook.com/CMHRecruiting
Recruiter Contact
Kelly Fender
Phone: 417-328-6251
Email: kelly.fender@citizensmemorial.com

What Citizens Memorial Hospital employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply