ZipRecruiter

Log In

1

Desktop Support Manager Jobs in Springfield, MO (NOW HIRING)

Revel Staffing

IT Support Supervisor

Springfield, MO · Remote

$80K - $115K/hr

Monitor team performance, manage schedules and assignments, and prioritize workloads * Promote a ... Ensure support activities align with healthcare regulations, privacy standards, and organizational ...

OCH

IT Support Tech II

Springfield, MO · On-site

$18.25 - $25/hr

Manage domain file structures and system assets.Provide help desk support by troubleshooting hardware, software, network, and application issues.Install, configure, and maintain desktops, laptops ...

russcellinc

IT Help Desk Specialist

Battlefield, MO

$15/hr

Manage daily, weekly or monthly goals set by management * Troubleshoot computer and printer issues ... Deliver outstanding service and direct support to all retail locations, by resolving any issues in ...

Copeland

Software Application Engineer

Ava, MO · Hybrid

Designing and implementing high-quality software solutions for web design, desktop software and automation support. Manage and monitor switches, routers, firewalls, and wireless access points for the ...

City of Republic

GIS Specialist

Republic, MO · On-site

$59K - $81K/yr

The GIS Specialist supports employees using desktop, web, mobile, and field GIS tools and may ... Manage the lifecycle of GIS content in ArcGIS Online and applicable enterprise, cloud, or hosted ...

City of Republic, MO

GIS Specialist

Republic, MO · On-site

$59K - $81K/yr

The GIS Specialist supports employees using desktop, web, mobile, and field GIS tools and may ... Manage the lifecycle of GIS content in ArcGIS Online and applicable enterprise, cloud, or hosted ...

previous pagenext page

Showing results 21-40

All JobsDesktop Support JobsDesktop Support Manager JobsDesktop Support Manager Jobs in Springfield, MO

Desktop Support Manager information

See Springfield, MO salary details

$13

$32

$53

How much do desktop support manager jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for desktop support manager in Springfield, MO is $32.27, according to ZipRecruiter salary data. Most workers in this role earn between $21.44 and $42.88 per hour, depending on experience, location, and employer.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical communication. It typically requires basic knowledge of operating systems, networking, and common tools, and can serve as a stepping stone to more advanced IT positions.
More about Desktop Support Manager jobs

What are the most commonly searched types of Desktop Support jobs in Springfield, MO?

The most popular types of Desktop Support jobs in Springfield, MO are:

What are popular job titles related to Desktop Support Manager jobs in Springfield, MO?

For Desktop Support Manager jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Desktop Support Manager jobs in Springfield, MO look for?

The top searched job categories for Desktop Support Manager jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Desktop Support Manager jobs?

Cities near Springfield, MO with the most Desktop Support Manager job openings:

Desktop Support Manager jobs near you
Infographic showing various Desktop Support Manager job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, 1% Temporary, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $68,432 per year, or $32.9 per hour.

IT Support Supervisor

Revel Staffing

Springfield, MO • Remote

$80K - $115K/hr

Full-time

Posted 19 days ago

Job description

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on leader with strong healthcare IT knowledge, training experience, and the ability to support system stability, data accuracy, and compliance in a fast-paced environment.

The IT Support Supervisor will oversee specialists responsible for developing, configuring, and delivering application and end-user training while ensuring employees receive a consistent, professional, and high-quality support experience.

Key Responsibilities
  • Lead, coach, and support a remote team of IT training and application support specialists
  • Oversee the design, development, and delivery of IT and healthcare application training programs
  • Support system stability, application readiness, data integrity, and compliance requirements
  • Partner with internal leaders and cross-functional teams to align training and support efforts with organizational needs
  • Maintain and improve documentation, workflows, training materials, and support procedures
  • Monitor team performance, manage schedules and assignments, and prioritize workloads
  • Promote a service-first culture focused on accountability, collaboration, and continuous improvement
  • Ensure support activities align with healthcare regulations, privacy standards, and organizational policies
Required Qualifications
  • High school diploma or equivalent plus at least 2 years of IT operations experience
  • Active HIPAA compliance credential/training
  • Strong working knowledge of IT workflows, healthcare applications, data integrity, and training best practices
  • Experience leading teams, managing priorities, and supporting remote employees
  • Strong communication, organization, documentation, and problem-solving skills
  • Ability to work collaboratively with clinical, operational, and technical teams