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Desktop Support Manager Jobs in Houston, TX (NOW HIRING)

Addison Group

Desktop Support

Houston, TX · On-site

Title - Desktop Support Engineer Location - Houston - 5 days a week on-site Salary $60,000-$70,000 ... Excellent time management and multitasking skills

Addison Group

Desktop Support

Houston, TX · On-site

Title - Desktop Support Engineer Location - Houston - 5 days a week on-site Salary $60,000-$70,000 ... Excellent time management and multitasking skills

TEKsystems

Desktop Support

Houston, TX · On-site

$25/hr

Description TEKsystems is seeking an experienced Desktop Support Technician to support a large-scale initiative converting Windows-based workstations to the IGEL thin-client platform. This role will ...

Addison Group

Desktop Support Engineer

Houston, TX · On-site

$65/hr

Desktop Support Engineer Location: Ludington, MI Assignment Type: Contract-to-Hire Compensation: $65-85k - depending on experience Work Schedule: Onsite Benefits: This position is eligible for ...

Artech Information System LLC

DESKTOP SUPPORT

Houston, TX

$19.25 - $24.50/hr

Deskside Support Representative Distributed Client Services Job ID: # S2LCDB Location: Houston, TX ... remove desktop PCs and monitors. provide remote O365 on workstations and mobile Perform basic ...

Insight Global

Desktop Support Specialist

Sugar Land, TX · On-site

$18 - $26/hr

They will work with their lead on a day to day basis to help resolve any fires and manage ... Must-haves 2-5 years of experience as a Desktop Support Technician Hands on field technical support ...

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All JobsDesktop Support JobsDesktop Support Manager JobsDesktop Support Manager Jobs in Houston, TX

Desktop Support Manager information

See Houston, TX salary details

$14

$34

$57

How much do desktop support manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for desktop support manager in Houston, TX is $34.54, according to ZipRecruiter salary data. Most workers in this role earn between $22.93 and $45.91 per hour, depending on experience, location, and employer.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical communication. It typically requires basic knowledge of operating systems, networking, and common tools, and can serve as a stepping stone to more advanced IT positions.
More about Desktop Support Manager jobs

What are the most commonly searched types of Desktop Support jobs in Houston, TX?

The most popular types of Desktop Support jobs in Houston, TX are:

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For Desktop Support Manager jobs in Houston, TX, the most frequently searched job titles are:

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The top searched job categories for Desktop Support Manager jobs in Houston, TX are:

What cities near Houston, TX are hiring for Desktop Support Manager jobs?

Cities near Houston, TX with the most Desktop Support Manager job openings:

Desktop Support Manager jobs near you
Infographic showing various Desktop Support Manager job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $71,851 per year, or $34.5 per hour.

Desktop Support

Addison Group

Houston, TX • On-site

Other

Medical, Dental, Vision, PTO

Re-posted yesterday

Job description

Title - Desktop Support Engineer

Location - Houston - 5 days a week on-site

Salary $60,000-$70,000.

Benefits - Medical, Dental, Vision, eligible for PTO and discretionary bonus

Our client is seeking a experience technical support specialist. They are well established Houston organization and have a strong team environment. This role will be responsible for providing support to all levels within the organization C- level to the warehouse facility.

  • Strong work ethic and follow through of tasks to completion
  • Ability to successfully and efficiently work independently and as a team member
  • Excellent written and oral communication skills in the English language.
  • Minimum of four (4) years of professional IT experience in a corporate environment. Additional relevant education or IT Certification is desirable.
  • Extensive knowledge of Windows 10/11, Android, iOS, and printers.
  • Mindful of SLAs and uses good judgement when following escalation path
  • Excellent time management and multitasking skills