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Desktop Support Manager Jobs in Chicago, IL (NOW HIRING)

Artech Information System LLC

desktop support

Chicago, IL · On-site

$20.75 - $26.50/hr

Desktop Support Representative Onsite Support Location: Chicago, IL Duration: 1+ years SKILLS OVERVIEW: Deskside Support Tech. Must be experienced in DESKSIDE support Win7/Win XP OS support.

Artech Information System LLC

desktop support

Naperville, IL · On-site

$20.25 - $25.75/hr

Desktop Support Representative Onsite Support Location: naperville,il Duration: 1+ years Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE support Win7/Win XP OS support.

Artech Information System LLC

DESKTOP SUPPORT

Naperville, IL · On-site

$20.25 - $25.75/hr

Desktop Support Representative Onsite Support Location: Naperville, IL Duration: 1+ years Win7/Win XP OS support.troubleshooting Office 2003/2007/2010 support Executive end user trouble shooting ...

Old Mission

Desktop Support Engineer

Chicago, IL · On-site

$80K - $90K/yr

Manage user accounts, groups, and access in Active Directory and Entra ID * Support Microsoft 365 applications (Exchange Online, Teams, SharePoint, Office suite) * Keep desktops current with patches ...

Artech Information System LLC

desktop support

Bannockburn, IL · On-site

$21 - $26.75/hr

Desktop Support Representative Onsite Support Job ID # Fast Path [18976] Duration: 1+ Years (Possible Extension) Location: Bannockburn,IL-60015 Onsite) Candidates should be able to diagnose and ...

Artech Information System LLC

Desktop Support

Chicago, IL · On-site

$20.75 - $26.50/hr

Desktop Support Representative Onsite Support Location: Chicago, IL Duration: 1+ years SKILLS OVERVIEW: Deskside Support Tech. Must be experienced in DESKSIDE support Win7/Win XP OS support.

AA2IT

Desktop support Tech

Wheaton, IL · On-site

$22/hr

Desktop Support Tech Location: Naperville Pay Rate: $22/HR Req ID: CMPCJP00060625 Primary day to day: Desktop support at Bank of Montreal corporate location. Technicians need to build and configure ...

New

Old Mission

Desktop Support Engineer

Chicago, IL · On-site

$80K - $90K/yr

Manage user accounts, groups, and access in Active Directory and Entra ID * Support Microsoft 365 applications (Exchange Online, Teams, SharePoint, Office suite) * Keep desktops current with patches ...

AceStack LLC

Desktop Support Engineer

Chicago, IL · On-site

Desktop Support Engineer Location: Chicago, IL - Onsite Fulltime Permanent FTE * Diagnose and ... Asset management and tracking using ServiceNow (SNOW) for accurate inventory control. * Provide ...

Enkompas

Desktop Support

Gary, IN · On-site

Helpdesk End-user Support Onsite Gary Indiana Contract (Very Long-term) Payrate $29 Provide support of all desktop personal computers and related equipment and to ensure that all employees have the ...

PeopleCaddie

Desktop Support Analyst

Chicago, IL · On-site

$45 - $52/hr

Desktop Support Technician / Customer Experience (CX) Associate Location: Chicago Loop (100% Onsite ... Asset tracking and inventory management * Participate in major incident calls and escalation ...

The Peak Organization

Be Seen First

Desktop Refresh Project Manager

Chicago, IL · On-site

$39 - $40/hr

Lead, mentor, and support MACD (Moves, Adds, Changes, and Decommissions) and User Support staff to ensure adherence to IT policies and procedures * Prioritize and manage departmental workload to ...

Diverse Lynx

Senior Desktop Support

Chicago, IL · On-site

$22/hr

ASAP This is the description. ) Troubleshooting & Managing Desktop / Laptop / Handhelds 2) Trouble ... We promote and support a diverse workforce across all levels in the company.

Powers Health

Desktop Support Tech I

Munster, IN

$19.75 - $25.25/hr

The Desktop Support Technician I provide system-wide, first-level IT support for Powers Health end ... Experience with IT service management (ITSM) ticketing systems such as Cherwell or ServiceNow ...

Powers Health

Desktop Support Tech I

Munster, IN · On-site

$21 - $35.89/hr

The Desktop Support Technician I provide system-wide, first-level IT support for Powers Health end ... Experience with IT service management (ITSM) ticketing systems such as Cherwell or ServiceNow ...

Powers Health

Desktop Support Tech I

Munster, IN · On-site

$19.75 - $25.25/hr

The Desktop Support Technician I provide system-wide, first-level IT support for Powers Health end ... Experience with IT service management (ITSM) ticketing systems such as Cherwell or ServiceNow ...

Powers Health

Desktop Support Tech I

Munster, IN · On-site

$19.75 - $25.25/hr

The Desktop Support Technician I provide system-wide, first-level IT support for Powers Health end ... Experience with IT service management (ITSM) ticketing systems such as Cherwell or ServiceNow ...

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All JobsDesktop Support Manager JobsDesktop Support Manager Jobs in Chicago, IL

Desktop Support Manager information

See Chicago, IL salary details

$15

$37

$62

How much do desktop support manager jobs pay per hour?

As of May 28, 2026, the average hourly pay for desktop support manager in Chicago, IL is $37.26, according to ZipRecruiter salary data. Most workers in this role earn between $24.76 and $49.52 per hour, depending on experience, location, and employer.

What Does a Desktop Support Manager Do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What are the key skills and qualifications needed to thrive as a Desktop Support Manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What are some typical challenges faced by a Desktop Support Manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical problem-solving. It typically requires basic knowledge of operating systems, networking, and common tools, making it accessible for those starting their IT careers.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

More about Desktop Support Manager jobs
What are the most commonly searched types of Desktop Support jobs in Chicago, IL? The most popular types of Desktop Support jobs in Chicago, IL are:
What are popular job titles related to Desktop Support Manager jobs in Chicago, IL? For Desktop Support Manager jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Desktop Support Manager jobs in Chicago, IL look for? The top searched job categories for Desktop Support Manager jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Desktop Support Manager jobs? Cities near Chicago, IL with the most Desktop Support Manager job openings:
Desktop Support Manager jobs near you
desktop support

desktop support

Artech Information System LLC

Chicago, IL • On-site

$20.75 - $26.50/hr

Full-time

Posted 20 days ago

Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: Desktop Support Representative Onsite Support
Location: Chicago, IL

Duration: 1+ years

SKILLS OVERVIEW:

Deskside Support Tech. Must be experienced in DESKSIDE support

Win7/Win XP OS support. Troubleshooting

Office 2003/2007/2010 support

Executive end user trouble shooting skills

Dell hardware

Break/Fix troubleshooting experience in larger corporate environments

Additional Information

For more information, Please contact

Shubham

973-295-4595

Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992

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