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Desktop Support Analyst Jobs in Kansas (NOW HIRING)

Dexian DISYS

Service Desk Analyst

Topeka, KS · On-site

$20 - $25/hr

Service Desk Analyst Location : Topeka Kansas Pay Range: $20/hr - $25/hr on W2 Duration: 12+ months ... Required Skills * 2+ years supporting end users in a Service Desk/Help Desk/Desktop Support or ...

New

Actalent

Help Desk Analyst

Topeka, KS

$22 - $24.67/hr

Job Title: Help Desk Analyst As a Help Desk Analyst, you will be responsible for diagnosing ... A minimum of two years of experience supporting end users in a Service Desk, Help Desk, Desktop ...

New

Chipton Ross

Help Desk Analyst I

Topeka, KS · On-site

$26.68/hr

Job #219459 Chipton-Ross is seeking a Service Desk Analyst 1 for a contract opportunity in Topeka ... Hardware and peripheral support including laptops, desktops, monitors, docking stations, printers ...

OTSI

Help Desk Analyst I

Topeka, KS · On-site

$19.25 - $26.25/hr

... Desktop Support, orsimilar technical support environment. * Experience supporting enterprise ... Our focused technologies are: • Data & Analytics (Traditional EDW, BI, Big data, Data Engineering ...

OTSI

Help Desk Analyst I

Topeka, KS · On-site

$19.25 - $26.25/hr

... Desktop Support, or similar technical support environment. Experience supporting enterprise ... Data & Analytics (Traditional EDW, BI, Big data, Data Engineering, Data Management, Data ...

United Warehouse

Be Seen First

IT Support Specialist

Wichita, KS · On-site

$45K - $55K/yr

Administer servers, desktops, printers, routers, switches, firewall, phones, smartphones, software ... Strong problem solving/analytics skills and reasoning ability PHYSICAL REQUIREMENTS The physical ...

UNITED WAREHOUSE COMPANY

IT Support Specialist

Wichita, KS · On-site

$45K - $50K/yr

Administer servers, desktops, printers, routers, switches, firewall, phones, smartphones, software ... Strong problem solving/analytics skills and reasoning ability PHYSICAL REQUIREMENTS The physical ...

UNITED WAREHOUSE COMPANY

IT Support Specialist

Wichita, KS · On-site

$45K - $50K/yr

Administer servers, desktops, printers, routers, switches, firewall, phones, smartphones, software ... Strong problem solving/analytics skills and reasoning ability PHYSICAL REQUIREMENTS The physical ...

UNITED WAREHOUSE COMPANY

IT Support Specialist

Wichita, KS · On-site

$45K - $50K/yr

Administer servers, desktops, printers, routers, switches, firewall, phones, smartphones, software ... Strong problem solving/analytics skills and reasoning ability PHYSICAL REQUIREMENTS The physical ...

OTSI

Workstation Support Technician

Topeka, KS · On-site

$18 - $21.75/hr

Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a ... Analytics (Data Architecture, Data Engineering, Data Migration, Data Modernization, Big Data ...

OTSI

Workstation Support Technician

Topeka, KS · On-site

$18 - $21.75/hr

... Desktop Support Technician) are a plus. • Prior customer service experience including face to ... Analytics (Data Architecture, Data Engineering, Data Migration, Data Modernization, Big Data ...

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All JobsDesktop Support Analyst JobsDesktop Support Analyst Jobs in Kansas

Desktop Support Analyst information

See Kansas salary details

$9

$23

$35

How much do desktop support analyst jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for desktop support analyst in Kansas is $23.98, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $26.78 per hour, depending on experience, location, and employer.

What does a desktop support analyst do?

A Desktop Support Analyst is responsible for providing technical support to users regarding computer hardware, software, and network issues. They help troubleshoot problems, install or upgrade computer systems, and ensure that all workstations operate efficiently. Their role often involves responding to service requests, maintaining documentation, and collaborating with other IT professionals to resolve complex issues. The goal is to minimize downtime and ensure users can work productively with their technology.

What are the key skills and qualifications needed to thrive as a desktop support analyst, and why are they important?

To thrive as a Desktop Support Analyst, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and enterprise software such as Microsoft Active Directory is common in this role. Strong communication, patience, and problem-solving abilities help analysts effectively support users and resolve issues efficiently. These skills and qualities are vital for minimizing downtime, ensuring smooth IT operations, and delivering excellent end-user support.

What are some common challenges faced by desktop support analysts, and how can they be effectively managed?

Desktop Support Analysts often encounter challenges such as troubleshooting complex technical issues under time pressure, supporting a diverse range of hardware and software, and communicating technical solutions to users with varying levels of technical expertise. Effective management of these challenges involves staying current with technology updates, maintaining strong documentation practices, and developing excellent interpersonal skills. Regular collaboration with IT colleagues and end-users also helps in efficiently resolving problems and ensuring a seamless workflow.

What is the difference between Desktop Support Analyst vs Help Desk Technician?

AspectDesktop Support AnalystHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, providing user support
Industry UsageIT departments across various industriesCustomer service and IT support roles
Common Search IntentTechnical troubleshooting, hardware supportUser support, issue resolution

While both roles involve supporting users with technical issues, a Desktop Support Analyst typically handles more complex hardware and software troubleshooting on-site, whereas a Help Desk Technician often provides remote support and handles a broader range of user inquiries. Both roles require similar certifications and are essential in IT support teams across industries.

Is desktop support analyst a good entry level job?

Yes, a desktop support analyst is often considered a good entry-level IT position because it provides hands-on experience with hardware, software, and troubleshooting skills. It typically requires basic technical knowledge, customer service skills, and sometimes certifications like CompTIA A+, making it accessible for those starting in IT careers.

What are the most commonly searched types of Desktop Support Analyst jobs in Kansas?

The most popular types of Desktop Support Analyst jobs in Kansas are:

What are popular job titles related to Desktop Support Analyst jobs in Kansas?

For Desktop Support Analyst jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Desktop Support Analyst jobs in Kansas look for?

The top searched job categories for Desktop Support Analyst jobs in Kansas are:

Desktop Support Analyst jobs near you
Infographic showing various Desktop Support Analyst job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $49,887 per year, or $24 per hour.

Service Desk Analyst

Strategic Staffing Solutions

Topeka, KS • On-site

$22.60 - $25.34/hr

Other

Posted 4 days ago

Job description

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!

Service Desk Analyst
Topeka, KS (Hybrid/Onsite 1-2 days per week)
W2 contract role
12+ Months with opportunity to extend or convert
Hours: M-F dayshift
Pay Rate: $22.60 - $25.34/HR
Job Description

Serve as the first point of contact for information technology incidents and service requests for internal employees, contractors, and interns. Provide remote and occasional hands-on support for hardware, software, mobile devices, enterprise applications, identity and access services, and network connectivity issues. Support is delivered in a ServiceNow-driven environment with established service level objectives.

Primary Responsibilities:


  • Diagnose, troubleshoot, and resolve incidents and service requests for Windows workstations and laptops, Microsoft 365 services, corporate iPads and mobile devices, Citrix environments, enterprise applications, remote access, VPN, and connectivity issues.
  • Deliver excellent customer service through professional communication, active listening, and problem-solving with employees at all levels, both technical and non-technical.
  • Document, track, and manage incidents and requests through ServiceNow while meeting established service level expectations.
  • Support user onboarding, access provisioning, password resets, MFA enrollment, and related identity and access management processes.
  • Utilize knowledge articles, troubleshooting tools, and established procedures to efficiently resolve issues or escalate when appropriate.

Experience Requirements:


  • 2+ years of experience supporting end users in a Service Desk, Help Desk, Desktop Support, or similar technical support environment.
  • Experience supporting enterprise technologies in a large corporate environment or utility organization is preferred.
  • Industry certifications such as CompTIA A+, Network+, Security+, Microsoft Certifications, or ITIL Foundations are preferred.
  • Windows 10 and Windows 11 operating systems
  • Microsoft 365 services, including Outlook, Teams, OneDrive, and SharePoint
  • Microsoft Entra ID (Azure AD), Multi-Factor Authentication (MFA), account management, and access provisioning processes
  • ServiceNow Incident, Request, and Knowledge Management processes
  • Corporate-issued iOS and Android devices, including enrollment, configuration, application deployment, troubleshooting, and lifecycle support
  • Microsoft Intune or other endpoint and mobile device management (MDM) solutions
  • Citrix virtual desktop and application environments
  • VPN connectivity and basic network troubleshooting
  • Remote support tools
  • Hardware and peripheral support including laptops, desktops, monitors, docking stations, printers, webcams, and other end-user devices
  • Cybersecurity awareness, user verification procedures, and security best practices

*Beware of scams. S3 never asks for money during its onboarding process

Apply