ZipRecruiter

Log In

1

Senior Desktop Support Analyst Jobs in Kansas (NOW HIRING)

TekCommands Inc

Desktop support

Riverton, KS · On-site

$15.50 - $19.75/hr

Desktop Support * Endpoint Management (SCCM, Microsoft Intune, MECM, Workspace ONE, Jamf, etc ... Monitor endpoint health and resolve recurring issues through root cause analysis. * Manage ...

MCI Careers

Desktop Support Technician

Wichita, KS · On-site

$15 - $19.25/hr

Escalate complex technical issues to senior IT support or engineering teams when required ... Previous experience in Desktop Support, IT Help Desk, or a similar technical support role. * Strong ...

MCI Careers

Desktop Support Technician

Wichita, KS · On-site

$15 - $19.25/hr

Manage desktop hardware and software assets, ensuring inventory and software licensing records ... Escalate complex technical issues to senior IT support or engineering teams when required.

MCI Careers

Desktop Support Technician

Wichita, KS · On-site

$15 - $19.25/hr

Manage desktop hardware and software assets, ensuring inventory and software licensing records ... Escalate complex technical issues to senior IT support or engineering teams when required.

MCI Careers

Desktop Support Technician

Wichita, KS

$15 - $19.25/hr

Manage desktop hardware and software assets, ensuring inventory and software licensing records ... Escalate complex technical issues to senior IT support or engineering teams when required.

URBN

URBN IT Support Analyst

Kansas City, KS · On-site

$55 - $75/hr

Role Summary URBN is looking for an IT Support Analyst position who will responsible for support of all IT systems within the Distribution Center (DC) and other desktop support across the enterprise.

URBN

URBN IT Support Analyst

Kansas City, KS · On-site

Role Summary URBN is looking for an IT Support Analyst position who will responsible for support of all IT systems within the Distribution Center (DC) and other desktop support across the enterprise.

URBN

URBN IT Support Analyst

Kansas City, KS · On-site

Role Summary URBN is looking for an IT Support Analyst position who will responsible for support of all IT systems within the Distribution Center (DC) and other desktop support across the enterprise.

Syntricate Technologies

Desktop Management

Kansas City, KS · On-site

$19.75 - $25.25/hr

... support • Zscaler troubleshooting Company : Syntricate Technologies offers quality assurance, validation, regulatory, business analysis, and project management services. Founded in 2004, the ...

next page

Showing results 1-20

All JobsDesktop Support Analyst JobsSenior Desktop Support Analyst JobsSenior Desktop Support Analyst Jobs in Kansas

Senior Desktop Support Analyst information

See Kansas salary details

$22.7K

$74.5K

$123.5K

How much do senior desktop support analyst jobs pay per year?

As of Sep 2, 2026, the average yearly pay for senior desktop support analyst in Kansas is $74,549.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,400.00 and $81,200.00 per year, depending on experience, location, and employer.

What is a senior desktop support analyst?

Senior Desktop Support Analysts are IT professionals responsible for providing advanced technical support for computer systems, software, and hardware within an organization. They handle complex issues escalated from junior support staff, perform troubleshooting, and ensure that end-users experience minimal downtime. In addition to resolving technical problems, they may also assist in training staff, maintaining IT documentation, and implementing system upgrades. Their expertise helps keep business operations running smoothly by resolving IT-related issues efficiently.

What are the key skills and qualifications needed to thrive as a senior desktop support analyst, and why are they important?

To excel as a Senior Desktop Support Analyst, you need in-depth knowledge of operating systems, hardware troubleshooting, network fundamentals, and typically an associate degree or equivalent experience in IT. Familiarity with ticketing systems, remote support tools, Active Directory, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are commonly expected. Strong problem-solving abilities, effective communication, and customer service orientation distinguish top performers in this role. These skills ensure prompt resolution of technical issues, minimal downtime, and a positive experience for end users.

What are some common challenges faced by senior desktop support analysts, and how can they be managed effectively?

Senior Desktop Support Analysts often encounter complex technical issues that require quick diagnosis and resolution, especially when supporting executive-level staff or managing high-priority incidents. They may also need to balance multiple support tickets simultaneously while maintaining high customer satisfaction. Effective time management, clear communication, and continuously updating technical knowledge are key strategies for managing these challenges. Collaborating closely with IT teams and documenting solutions also helps streamline recurring issues and supports overall team efficiency.

What is the difference between Senior Desktop Support Analyst vs Desktop Support Technician?

AspectSenior Desktop Support AnalystDesktop Support Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), HDI Support Center AnalystCompTIA A+, HDI Support Center Analyst (entry-level certifications)
Work EnvironmentCorporate IT departments, enterprise environments, help desk teamsHelp desks, small business IT support, on-site troubleshooting
ResponsibilitiesAdvanced troubleshooting, user training, system upgrades, mentorshipBasic hardware/software support, issue resolution, user assistance

The Senior Desktop Support Analyst typically handles more complex issues, provides mentorship, and works in larger enterprise environments. In contrast, the Desktop Support Technician focuses on basic support tasks and troubleshooting. Both roles require similar certifications but differ in scope and experience level.

What are popular job titles related to Senior Desktop Support Analyst jobs in Kansas?

For Senior Desktop Support Analyst jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Senior Desktop Support Analyst jobs in Kansas look for?

The top searched job categories for Senior Desktop Support Analyst jobs in Kansas are:

What cities in Kansas are hiring for Senior Desktop Support Analyst jobs?

Cities in Kansas with the most Senior Desktop Support Analyst job openings:

Senior Desktop Support Analyst jobs near you
Infographic showing various Senior Desktop Support Analyst job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $74,549 per year, or $35.8 per hour.

Desktop support

TekCommands Inc

Riverton, KS • On-site

$15.50 - $19.75/hr

Contractor

Re-posted 25 days ago

Job description

Top 3 Required Skills

  1. Desktop Support

  2. Endpoint Management (SCCM, Microsoft Intune, MECM, Workspace ONE, Jamf, etc.)

  3. Desktop Patching & Software Deployment

 Position: Desktop Support Engineer

We are seeking an experienced Desktop Support Engineer with 8–10 years of experience providing enterprise desktop support. The ideal candidate will be responsible for troubleshooting hardware and software issues, managing endpoint devices, deploying software and patches, and ensuring a secure and reliable desktop environment.

Key Responsibilities

  • Provide advanced desktop support for hardware, software, and operating system issues.

  • Troubleshoot and resolve desktop incidents both onsite and remotely.

  • Deploy software, patches, and configuration updates using endpoint management tools.

  • Create and maintain standard desktop images and configurations.

  • Monitor endpoint health and resolve recurring issues through root cause analysis.

  • Manage workstation lifecycle, asset inventory, and software licensing.

  • Apply endpoint security controls and support vulnerability remediation.

  • Collaborate with Service Desk, Network, and Application teams.

  • Maintain technical documentation and knowledge articles.

  • Identify opportunities for desktop automation and process improvements.

Required Skills

  • Enterprise Desktop Support

  • Windows Desktop Administration

  • Endpoint Management (SCCM/MECM, Microsoft Intune, Workspace ONE, Jamf, etc.)

  • Software Deployment & Desktop Patching

  • Hardware & Software Troubleshooting

  • OS Imaging & Configuration

  • Active Directory & User Profile Management

  • Endpoint Security

  • Asset Management

  • Basic PowerShell or scripting

  • Excellent communication and customer support skills

Qualifications

  • Bachelor's degree or equivalent experience.

  • 8–10 years of enterprise desktop support experience.

  • Strong experience with endpoint management, software deployment, and patch management.

  • Knowledge of desktop security, compliance, and endpoint protection.

  • Experience supporting users in onsite enterprise environments.

  • Strong problem-solving, documentation, and communication skills.