ZipRecruiter

Log In

1

Desktop Support Analyst Jobs in Kansas (NOW HIRING)

TekCommands Inc

Desktop support

Riverton, KS · On-site

$15.50 - $19.75/hr

Desktop Support * Endpoint Management (SCCM, Microsoft Intune, MECM, Workspace ONE, Jamf, etc ... Monitor endpoint health and resolve recurring issues through root cause analysis. * Manage ...

Nationmind

Desktop Support

Kansas City, KS · On-site

$25 - $30/hr

Desktop Support Technician Location: Kansas City, KS (onsite) Duration: 12 months contract Pay rate range: $25/hr to $30/hr W2 Description * Deskside Technician. * Infrastructural support to the end ...

TERRACON

Network & Desktop Support Lead I

Olathe, KS · On-site

Leads desktop support team, in planning, coordinating and management of daily tasks. * Acts as team ... Identify problems and perform root cause analysis with other teams when necessary to prevent ...

URBN

URBN IT Support Analyst

Kansas City, KS

Role Summary URBN is looking for an IT Support Analyst position who will responsible for support of all IT systems within the Distribution Center (DC) and other desktop support across the enterprise.

New

URBN

URBN IT Support Analyst

Kansas City, KS · On-site

Role Summary URBN is looking for an IT Support Analyst position who will responsible for support of all IT systems within the Distribution Center (DC) and other desktop support across the enterprise.

New

TERRACON

Network & Desktop Support Lead I

Olathe, KS · On-site

Leads desktop support team, in planning, coordinating and management of daily tasks. * Acts as team ... Identify problems and perform root cause analysis with other teams when necessary to prevent ...

MCI Careers

Desktop Support Technician

Wichita, KS

$15 - $19.25/hr

We are seeking a Desktop Support Technician to join our team. As a member of the team, you will have a high degree of responsibility and autonomy giving you a singular opportunity to make a ...

AllSTEM Connections

Desktop support

Wakarusa, KS · On-site

$52K - $60K/yr

Proven experience in a Help Desk or Desktop Support role. • Technical Skills: Familiarity with Active Directory (for account/permission reviews) and basic Server Administration. • Attention to ...

MCI Careers

Desktop Support Technician

Wichita, KS · On-site

$15 - $19.25/hr

We are seeking a Desktop Support Technician to join our team. As a member of the team, you will have a high degree of responsibility and autonomy giving you a singular opportunity to make a ...

MCI Careers

Desktop Support Technician

Wichita, KS · On-site

$15 - $19.25/hr

We are seeking a Desktop Support Technician to join our team. As a member of the team, you will have a high degree of responsibility and autonomy giving you a singular opportunity to make a ...

Murtech Staffing and Solutions

Be Seen First

Desktop Support Technician

Overland Park, KS · On-site

$22/hr

Desktop Support Technician Location: Overland Park, KS 66211 Pay Rate: $22/HR W2 Hours: Mon-Fri, 8am-4:30pm Duration: 1-3 months Provided: * PC refresh project * Inventory of IT equipment (Un-box ...

MCI Careers

Desktop Support Technician

Wichita, KS · On-site

$15 - $19.25/hr

We are seeking a Desktop Support Technician to join our team. As a member of the team, you will have a high degree of responsibility and autonomy giving you a singular opportunity to make a ...

Robert Half

IT Asset Support Analyst

Overland Park, KS · On-site

$19/hr

... or desktop/support operations in a corporate environment. • Experience handling purchasing ... service, analytical, and communication skills, including the ability to explain technical ...

New

next page

Showing results 1-20

All JobsDesktop Support Analyst JobsDesktop Support Analyst Jobs in Kansas

Desktop Support Analyst information

See Kansas salary details

$9

$23

$35

How much do desktop support analyst jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for desktop support analyst in Kansas is $23.98, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $26.78 per hour, depending on experience, location, and employer.

What does a Desktop Support Analyst do?

A Desktop Support Analyst is responsible for providing technical support to users regarding computer hardware, software, and network issues. They help troubleshoot problems, install or upgrade computer systems, and ensure that all workstations operate efficiently. Their role often involves responding to service requests, maintaining documentation, and collaborating with other IT professionals to resolve complex issues. The goal is to minimize downtime and ensure users can work productively with their technology.

What are the key skills and qualifications needed to thrive as a Desktop Support Analyst, and why are they important?

To thrive as a Desktop Support Analyst, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and enterprise software such as Microsoft Active Directory is common in this role. Strong communication, patience, and problem-solving abilities help analysts effectively support users and resolve issues efficiently. These skills and qualities are vital for minimizing downtime, ensuring smooth IT operations, and delivering excellent end-user support.

How much does a support analyst make in the US?

A Desktop Support Analyst in the US typically earns between $45,000 and $70,000 annually, depending on experience, location, and certifications. Entry-level roles may start lower, while experienced analysts with certifications like CompTIA or Microsoft can earn higher salaries. The role often involves troubleshooting hardware and software issues in an office environment.

Is desktop support an IT job?

Yes, desktop support is an IT job that involves assisting users with computer hardware, software, and network issues. It typically requires knowledge of operating systems, troubleshooting skills, and familiarity with tools like remote support software. Certifications such as CompTIA A+ can enhance job prospects in this field.

What is the difference between Desktop Support Analyst vs Help Desk Technician?

AspectDesktop Support AnalystHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, providing user support
Industry UsageIT departments across various industriesCustomer service and IT support roles
Common Search IntentTechnical troubleshooting, hardware supportUser support, issue resolution

While both roles involve supporting users with technical issues, a Desktop Support Analyst typically handles more complex hardware and software troubleshooting on-site, whereas a Help Desk Technician often provides remote support and handles a broader range of user inquiries. Both roles require similar certifications and are essential in IT support teams across industries.

Is helpdesk a good entry-level IT job?

A helpdesk role, such as a Desktop Support Analyst, is considered a good entry-level IT job because it provides foundational experience in troubleshooting, customer service, and technical support. It often involves working with common tools like Windows, Active Directory, and ticketing systems, making it a valuable stepping stone for advancing in IT careers.

What are some common challenges faced by Desktop Support Analysts, and how can they be effectively managed?

Desktop Support Analysts often encounter challenges such as troubleshooting complex technical issues under time pressure, supporting a diverse range of hardware and software, and communicating technical solutions to users with varying levels of technical expertise. Effective management of these challenges involves staying current with technology updates, maintaining strong documentation practices, and developing excellent interpersonal skills. Regular collaboration with IT colleagues and end-users also helps in efficiently resolving problems and ensuring a seamless workflow.

What is the role of a desktop support analyst?

A desktop support analyst provides technical assistance to users by troubleshooting hardware, software, and network issues on desktop computers and related devices. They install, configure, and maintain computer systems, often using remote support tools, and may hold certifications like CompTIA A+ to ensure technical proficiency.
What are popular job titles related to Desktop Support Analyst jobs in Kansas? For Desktop Support Analyst jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Desktop Support Analyst jobs in Kansas look for? The top searched job categories for Desktop Support Analyst jobs in Kansas are:
Desktop Support Analyst jobs near you
Desktop support

Desktop support

TekCommands Inc

Riverton, KS • On-site

$15.50 - $19.75/hr

Contractor

Posted 8 days ago

Job description

Top 3 Required Skills

  1. Desktop Support

  2. Endpoint Management (SCCM, Microsoft Intune, MECM, Workspace ONE, Jamf, etc.)

  3. Desktop Patching & Software Deployment

 Position: Desktop Support Engineer

We are seeking an experienced Desktop Support Engineer with 8–10 years of experience providing enterprise desktop support. The ideal candidate will be responsible for troubleshooting hardware and software issues, managing endpoint devices, deploying software and patches, and ensuring a secure and reliable desktop environment.

Key Responsibilities

  • Provide advanced desktop support for hardware, software, and operating system issues.

  • Troubleshoot and resolve desktop incidents both onsite and remotely.

  • Deploy software, patches, and configuration updates using endpoint management tools.

  • Create and maintain standard desktop images and configurations.

  • Monitor endpoint health and resolve recurring issues through root cause analysis.

  • Manage workstation lifecycle, asset inventory, and software licensing.

  • Apply endpoint security controls and support vulnerability remediation.

  • Collaborate with Service Desk, Network, and Application teams.

  • Maintain technical documentation and knowledge articles.

  • Identify opportunities for desktop automation and process improvements.

Required Skills

  • Enterprise Desktop Support

  • Windows Desktop Administration

  • Endpoint Management (SCCM/MECM, Microsoft Intune, Workspace ONE, Jamf, etc.)

  • Software Deployment & Desktop Patching

  • Hardware & Software Troubleshooting

  • OS Imaging & Configuration

  • Active Directory & User Profile Management

  • Endpoint Security

  • Asset Management

  • Basic PowerShell or scripting

  • Excellent communication and customer support skills

Qualifications

  • Bachelor's degree or equivalent experience.

  • 8–10 years of enterprise desktop support experience.

  • Strong experience with endpoint management, software deployment, and patch management.

  • Knowledge of desktop security, compliance, and endpoint protection.

  • Experience supporting users in onsite enterprise environments.

  • Strong problem-solving, documentation, and communication skills.