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Desktop Services Manager Jobs in Reno, NV (NOW HIRING)

Eaton

Site Infrastructure Specialist

Reno, NV · On-site

$84K - $123K/yr

... service interruptions. Leads regional improvement initiatives. Job Responsibilities Tools ... Deliver onsite and remote support via BeyondTrust, manage virtual desktops, Zscaler, printers ...

Eaton Corporation

Site Infrastructure Specialist

Reno, NV · On-site

$84 - $123/hr

Ability to adapt and learn; to support complex IT environments that may contain various operating systems, desktop, network, phone, and mobile technology. * IT Service Management (ITIL) - Asset ...

HMG Careers

Remote Sales and Service Advisor

Reno, NV · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales and Service Advisor

Sattley, CA · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales and Service Agent Remote

Reno, NV · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales and Service Agent

Reno, NV · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

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Showing results 21-40

All JobsDesktop Services JobsDesktop Services Manager JobsDesktop Services Manager Jobs in Reno, NV

Desktop Services Manager information

See Reno, NV salary details

$20.9K

$83.4K

$125.6K

How much do desktop services manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for desktop services manager in Reno, NV is $83,361.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,300.00 and $95,200.00 per year, depending on experience, location, and employer.

What does a desktop services manager do?

A Desktop Services Manager oversees the support and maintenance of an organization’s desktop computing environment. This includes managing teams that handle hardware and software installation, troubleshooting, and ensuring the security and efficiency of desktop operations. They work closely with IT departments to implement policies, manage asset inventories, and ensure smooth operation for end users. Additionally, they often collaborate with vendors and lead projects to upgrade or deploy new desktop technologies.

What are the key skills and qualifications needed to thrive as a desktop services manager, and why are they important?

To thrive as a Desktop Services Manager, you need expertise in IT support, hardware and software troubleshooting, and a relevant degree or certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with systems like Microsoft Endpoint Manager, Active Directory, and IT service management (ITSM) tools is typically required. Strong leadership, problem-solving, and communication skills help you guide teams and coordinate effectively with other departments. These skills ensure smooth end-user support, high system uptime, and efficient resolution of technical issues in dynamic business environments.

What are the main challenges a desktop services manager faces when overseeing a diverse and distributed user base?

A Desktop Services Manager often encounters challenges related to managing support for a wide range of devices, operating systems, and end-user needs, especially across multiple locations. Ensuring consistent service quality, maintaining security standards, and responding swiftly to incidents can be complex when users are geographically dispersed. To address these challenges, managers typically implement standardized processes, leverage remote management tools, and prioritize clear communication with both their team and end users. Building strong relationships with other IT departments is also crucial for seamless service delivery.

What is the difference between Desktop Services Manager vs Desktop Support Specialist?

AspectDesktop Services ManagerDesktop Support Specialist
CredentialsBachelor's degree in IT or related field, certifications like HDI or MicrosoftHigh school diploma or associate's, certifications like CompTIA A+
Work EnvironmentManagement of IT teams, strategic planning, overseeing desktop support operationsProviding technical support directly to end-users, troubleshooting hardware/software issues
Employer & IndustryIT departments in corporations, government agencies, large organizationsHelp desks, IT support firms, corporate IT departments

The Desktop Services Manager focuses on managing desktop support teams, planning IT strategies, and ensuring service quality. In contrast, the Desktop Support Specialist handles direct technical support tasks, troubleshooting user issues. Both roles require technical skills, but the manager role emphasizes leadership and planning, while the specialist role emphasizes hands-on support.

Is desktop services manager a good entry level job?

A desktop services manager is typically a mid- to senior-level role that involves overseeing IT support teams, managing hardware and software issues, and ensuring system reliability. It generally requires prior experience in IT support or related roles, along with skills in troubleshooting, network management, and certifications such as CompTIA A+ or Network+. As such, it is not considered an entry-level position.

What are popular job titles related to Desktop Services Manager jobs in Reno, NV?

For Desktop Services Manager jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Desktop Services Manager jobs in Reno, NV look for?

The top searched job categories for Desktop Services Manager jobs in Reno, NV are:

Desktop Services Manager jobs near you

Help Desk Service

KBTS Technologies, Inc.

Carson City, NV • On-site

Other

Posted 2 days ago

New

Job description

Responsible for providing tier 1 hardware and software technical support to internal users, contractors, and vendors. which requires an effective, courteous, and proactive response to multiple sources of requests. This includes but is not limited to inbound calls, emails, and walk-in customers. Additional duties of the position include establishing new users including network, email accounts, and maintaining accurate and complete user information in Active Directory and Azure. The position identifies customer needs and decides how to resolve problems before escalating to appropriate technical staff. The position maintains Service Desk request tracking software and utilities and monitors all assigned Service Desk tasks. Qualified candidates will have entry-level knowledge and skills in troubleshooting desktops and laptop systems and assists with asset management of computers, peripheral devices, and printers. Knowledge of, or experience in an organization utilizing the Agile Framework is a plus. This position is a critical piece of the continued internal customer support of over 1800 users. The position requires 100% onsite work. Local candidate required

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