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Remote Desktop Support Engineer Jobs in Reno, NV

Remote Monitoring & Diagnostic Engineer

Minden, NV · On-site +1

$83K - $155K/yr

  • Medical

  • Life

  • Retirement

Remote Monitoring & Diagnostic Engineer Do you enjoy vibration analysis and diagnosing machinery ... You will also support by logging and tracking issues using the web-based case management portal and ...

Remote Monitoring & Diagnostic Engineer

Minden, NV · On-site +1

$83K - $155K/yr

  • Medical

  • Life

  • Retirement

Remote Monitoring & Diagnostic Engineer Do you enjoy vibration analysis and diagnosing machinery ... You will also support by logging and tracking issues using the web-based case management portal and ...

Substation Engineer

Reno, NV · Remote

$100K - $128K/yr

... 100% remote nationwide). Our client is a Construction Engineering and Power Service Corporation ... Support construction teams with RFIs, field changes, redlines, and commissioning support. * Ensure ...

Controls Engineer III

Reno, NV · On-site +1

$83K - $107K/yr

The Role: Controls Engineer III As a Controls Engineer III, you lead deployment, programming ... remote, we offer the technology and support to keep teams connected and productive. * Career ...

Controls Engineer III

Sparks, NV · On-site +1

$83K - $108K/yr

The Role: Controls Engineer III As a Controls Engineer III, you lead deployment, programming ... remote, we offer the technology and support to keep teams connected and productive. * Career ...

MEP Electrical Engineer

Incline Village, NV · Remote

$80K - $105K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... support. A steady work history (3yrs between hops), a pleasant disposition, Hiqh EQ ... Your Location: * This position is FULLY REMOTE * Already US Based (No Visa Sponsorship) Your ...

Infrastructure Engineer

Truckee, CA · Remote

$200K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This science powers the core Vibrant Planet platform and supports our work across utilities ... The role is fully remote and requires the ability to work effectively across a distributed team.

PROFESSIONAL ENGINEER

Carson City, NV · On-site +1

$80K - $120K/yr

The incumbent will develop structural design documents and provide construction support services ... Please note that this position is on-site and does not offer remote work options. The Job Duties ...

Data Engineer

Truckee, CA · Remote

$200K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This science powers the core Vibrant Planet platform and supports our work across utilities ... This is a remote role, so working comfortably and effectively in a distributed team is crucial. KEY ...

Systems Engineer V - Systems

Reno, NV · On-site +1

$153K - $199K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

This role can also be based in Reno, NV or can be Remote In this role, the essential functions are ... Travel up to 10-15%, including the possibility of overnights to support customer reviews and test ...

Provide detailed scientific input and content to support the development and training of AI models ... Familiarity with software tools, databases, and programming languages commonly used in ...

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Remote Desktop Support Engineer information

See Reno, NV salary details

$10

$26

$45

How much do remote desktop support engineer jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote desktop support engineer in Reno, NV is $26.92, according to ZipRecruiter salary data. Most workers in this role earn between $20.62 and $30.67 per hour, depending on experience, location, and employer.

What does a remote desktop support engineer do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What does a remote desktop support engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

What are popular job titles related to Remote Desktop Support Engineer jobs in Reno, NV?

For Remote Desktop Support Engineer jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Remote Desktop Support Engineer jobs in Reno, NV look for?

The top searched job categories for Remote Desktop Support Engineer jobs in Reno, NV are:

What cities near Reno, NV are hiring for Remote Desktop Support Engineer jobs?

Cities near Reno, NV with the most Remote Desktop Support Engineer job openings:

Infographic showing various Remote Desktop Support Engineer job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $55,986 per year, or $26.9 per hour.

Remote Monitoring & Diagnostic Engineer

Baker Hughes

Minden, NV • On-site, Remote

$83K - $155K/yr

Full-time

Medical, Life, Retirement

Posted 19 days ago


Baker Hughes rating

7.6

Company rating: 7.6 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

249th of 490 rated machine equipment manufacturers


Job description

Remote Monitoring & Diagnostic Engineer

Do you enjoy vibration analysis and diagnosing machinery problems?

Are you excited by the prospect of working for an industry leader in Energy Technology?

Join our Baker Hughes CordantTM Services Remote Monitoring team!
The CordantTM Services Remote Monitoring & Diagnostic (RM&D) team are located strategically in remote monitoring centers to provide machinery and monitoring system support to our customers worldwide. The RM&D team connect to real-time diagnostic information from customer facilities such as power plants, refineries, petrochemical plants, wind farms and offshore oil & gas production assets.

Partner with the best
The preferred location for the role is the North America Remote Monitoring hub located in Minden, Nevada. As a RM&D Engineer, you will carry out remote machinery and/or system-related monitoring activities, reviewing the available data (vibration, temperature and process) and Monitoring Systems (System1 & Cordant) to identify potential issues. You will also support by logging and tracking issues using the web-based case management portal and preparing technical reports as per customer requirements.

As a Remote Monitoring & Diagnostic Engineer, you will be responsible for:

  • Reviewing remote machinery and system notifications and assessing associated data to validate potential issues.

  • Logging and tracking issues using the web-based case management portal.

  • Producing technical exceptions and periodic reports for presentation to the customer.

  • Collaborating and troubleshooting with Subject Matter Experts to resolve more complex customer machinery and system-related issues.

  • Executing work according to CordantTM Services guidelines.


Fuel your passion

To be successful in this role you will:

  • Have a Bachelor's degree in any Engineering or Technical discipline.

  • Have at least 5 years of working experience in Condition Monitoring within a similar customer delivery role.

  • Have minimum ISO Cat II Vibration Analysis Certification.

  • Have knowledge and experience with mechanical vibration, rotating machinery vibration and/or diagnostics, rotor dynamic analysis, machinery balancing and alignment.

  • Ability to interpret and understand machinery mechanical and electrical system drawings and specifications.

  • Have experience monitoring a wide range of critical and balance plant machine types covering fluid film and rolling element bearings.

  • Have working knowledge of on & off-line condition monitoring systems and associated transducers.

  • Be able to work with minimal supervision, prioritize & organize work, and meet deadlines.

  • Have excellent written and oral communication skills to convey technical concepts to business and technical personnel.

  • Be proficient in using MS Office Applications.

  • Previous background in operating plant experience, OEM experience, or industrial co-op program is highly desirable.

Desired skills:

  • Ability to coordinate several projects simultaneously. Effective problem identification and solution skills. Proven analytical and organizational ability.

Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

  • Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.


Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

  • Contemporary work-life balance policies and wellbeing activities

  • Comprehensive private medical care options

  • The safety net of life insurance and disability programs

  • Tailored financial programs.

  • Additional elected or voluntary benefits

The annual pay scale for this position is between $83,630.00 - $155,350.00.

Candidates for this role (office-based/ hybrid/ remote) must be located in or near the locations displayed above. The pay range/scale displayed above represents Baker Hughes' good faith estimate of the minimum and maximum for this position at the time of this posting and applies to the possible locations for this position. Baker Hughes will issue a non-bias competitive offer; the salary range posted for this position reflects the projected hiring range for new hires, full-time salaries in some U.S. locations, not including equity or benefits. Where an applicant will ultimately fall within the pay range/scale depends on a variety of factors, including, for example, geographic work location, skillset, qualifications, internal pay alignment, level of experience, and demonstrated performance over time. Please keep in mind that the range stated above is the full base salary range for the role and does not include other forms of compensation. Your recruiter can share more about the pay range for this position during the hiring process.

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

The Baker Hughes internal title for this role is: Services Specialist - Customer/Call Center Support

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