... two (2) years of hands-on experience troubleshooting various hardware and software products ... RESPONSIBILITIES Responsible for providing tier-one network and systems support by answering ...
... two (2) years of hands-on experience troubleshooting various hardware and software products ... RESPONSIBILITIES Responsible for providing tier-one network and systems support by answering ...
Help Desk Specialist
Carson City, NV · On-site
... tier-one technical support for hardware, software, and customer-reported IT issues in a non ... 2 years of hands-on IT support experience troubleshooting hardware (desktops, laptops, printers ...
Help Desk Specialist
Carson City, NV · On-site
... tier-one technical support for hardware, software, and customer-reported IT issues in a non ... 2 years of hands-on IT support experience troubleshooting hardware (desktops, laptops, printers ...
Help Desk Service
Carson City, NV · On-site
Responsible for providing tier 1 hardware and software technical support to internal users ... The position maintains Service Desk request tracking software and utilities and monitors all ...
Help Desk Service
Carson City, NV · On-site
Responsible for providing tier 1 hardware and software technical support to internal users ... The position maintains Service Desk request tracking software and utilities and monitors all ...
Experienced Competitive Coach (Tier 2 or Tier 3)
Reno, NV · On-site
$18 - $25/hr
... helping athletes gain confidenceMaintain communication with parents/guardians regarding ... Liaise with the Front Desk Team to ensure successful check-in for programs; when applicable ...
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Experienced Competitive Coach (Tier 2 or Tier 3)
Reno, NV · On-site
$18 - $25/hr
... helping athletes gain confidenceMaintain communication with parents/guardians regarding ... Liaise with the Front Desk Team to ensure successful check-in for programs; when applicable ...
Experienced Competitive Coach (Tier 2 or Tier 3)
Reno, NV · On-site
$18 - $25/hr
Liaise with the Front Desk Team to ensure successful check-in for programs; when applicable ... Apply advanced understanding of climbing technique and strategy, helping athletes develop and ...
Experienced Competitive Coach (Tier 2 or Tier 3)
Reno, NV · On-site
$18 - $25/hr
Liaise with the Front Desk Team to ensure successful check-in for programs; when applicable ... Apply advanced understanding of climbing technique and strategy, helping athletes develop and ...
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Helpdesk Analyst
Carson City, NV · On-site
$22/hr
Job responsibilities Responsible for providing tier-one network and systems support by answering ... Desktop Infrastructure · ITIL · Udemy IT Help Desk Professional Company Description With almost ...
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Helpdesk Analyst
Carson City, NV · On-site
$22/hr
Job responsibilities Responsible for providing tier-one network and systems support by answering ... Desktop Infrastructure · ITIL · Udemy IT Help Desk Professional Company Description With almost ...
This position will handle tier I and tier II desktop support, technical user support, deskside ... Help desk experience is a plus. - Working knowledge of Microsoft Intune is a plus. PEOPLE SKILLS ...
This position will handle tier I and tier II desktop support, technical user support, deskside ... Help desk experience is a plus. - Working knowledge of Microsoft Intune is a plus. PEOPLE SKILLS ...
This position will handle tier I and tier II desktop support, technical user support, deskside ... Help desk experience is a plus. - Working knowledge of Microsoft Intune is a plus. PEOPLE SKILLS ...
This position will handle tier I and tier II desktop support, technical user support, deskside ... Help desk experience is a plus. - Working knowledge of Microsoft Intune is a plus. PEOPLE SKILLS ...
Client Support Desk Analyst
Carson City, NV · On-site
$60K - $75K/yr
This is a Level 2 Technical Application Support position, not an IT Help Desk role. Candidates should have experience troubleshooting business applications, analyzing data, and supporting software ...
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Client Support Desk Analyst
Carson City, NV · On-site
$60K - $75K/yr
This is a Level 2 Technical Application Support position, not an IT Help Desk role. Candidates should have experience troubleshooting business applications, analyzing data, and supporting software ...
IT Manager
Reno, NV · On-site
$95K - $125K/hr
Perform additional IT-related duties as assigned Qualifications * 2+ years of IT support, systems administration, or related technical experience * Experience managing help desk or technical support ...
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IT Manager
Reno, NV · On-site
$95K - $125K/hr
Perform additional IT-related duties as assigned Qualifications * 2+ years of IT support, systems administration, or related technical experience * Experience managing help desk or technical support ...
Courtyard Reno Downtown - Front Desk Agent
Reno, NV · On-site
$14.25 - $18/hr
You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a ... Reno-Tahoe International Airport is 2.5 mi from the property. Application deadline for Colorado ...
Courtyard Reno Downtown - Front Desk Agent
Reno, NV · On-site
$14.25 - $18/hr
You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a ... Reno-Tahoe International Airport is 2.5 mi from the property. Application deadline for Colorado ...
Courtyard Reno Downtown - Front Desk Agent
Reno, NV · On-site
$17 - $17.50/hr
You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a ... Reno-Tahoe International Airport is 2.5 mi from the property. Application deadline for Colorado ...
Courtyard Reno Downtown - Front Desk Agent
Reno, NV · On-site
$17 - $17.50/hr
You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a ... Reno-Tahoe International Airport is 2.5 mi from the property. Application deadline for Colorado ...
Courtyard Reno Downtown - Front Desk Agent
$14.25 - $18/hr
You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a ... Reno-Tahoe International Airport is 2.5 mi from the property. Application deadline for Colorado ...
Quick apply
Courtyard Reno Downtown - Front Desk Agent
$14.25 - $18/hr
You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a ... Reno-Tahoe International Airport is 2.5 mi from the property. Application deadline for Colorado ...
IT TECHNICIAN 5
Carson City, NV · On-site
$62K - $93K/yr
The incumbent will primarily monitor help desk support calls and email requests, ensuring all ... Essential Qualifications Graduation from high school or equivalent education and two years of IT ...
IT TECHNICIAN 5
Carson City, NV · On-site
$62K - $93K/yr
The incumbent will primarily monitor help desk support calls and email requests, ensuring all ... Essential Qualifications Graduation from high school or equivalent education and two years of IT ...
Service Desk Lead
Carson City, NV · On-site
Ensures consistency and maintainability of Service Desk processes and tools by helping create ... with 2-5 years of experience leading or managing IT/Service Desk staff. * Knowledge of computer ...
Service Desk Lead
Carson City, NV · On-site
Ensures consistency and maintainability of Service Desk processes and tools by helping create ... with 2-5 years of experience leading or managing IT/Service Desk staff. * Knowledge of computer ...
Information Technology Technician II
Reno, NV · On-site
$25.10 - $31.06/hr
... help-desk calls and end-user support; coordinating with Managed Services consultants, vendors, and backup processes; recommending and implementing upgrades to protect system integrity; maintaining ...
Quick apply
Information Technology Technician II
Reno, NV · On-site
$25.10 - $31.06/hr
... help-desk calls and end-user support; coordinating with Managed Services consultants, vendors, and backup processes; recommending and implementing upgrades to protect system integrity; maintaining ...
Information Technology Technician II
Reno, NV · On-site
$25.10 - $31.06/hr
... help-desk calls and end-user support; coordinating with Managed Services consultants, vendors, and backup processes; recommending and implementing upgrades to protect system integrity; maintaining ...
Information Technology Technician II
Reno, NV · On-site
$25.10 - $31.06/hr
... help-desk calls and end-user support; coordinating with Managed Services consultants, vendors, and backup processes; recommending and implementing upgrades to protect system integrity; maintaining ...
Manages Tier 2 technical support needs and uses available systems, resources, published materials ... Passion for customer service and helping others succeed. * Patient, positive, compassionate, and ...
Manages Tier 2 technical support needs and uses available systems, resources, published materials ... Passion for customer service and helping others succeed. * Patient, positive, compassionate, and ...
Front Desk Coordinator
Sparks, NV · On-site
$16.50 - $21.50/hr
The ideal candidate is energetic, sales-driven, highly organized, and passionate about helping ... Associate's degree or higher preferred * 1-2 years of retail sales, customer service, or marketing ...
Front Desk Coordinator
Sparks, NV · On-site
$16.50 - $21.50/hr
The ideal candidate is energetic, sales-driven, highly organized, and passionate about helping ... Associate's degree or higher preferred * 1-2 years of retail sales, customer service, or marketing ...
Host / Front Desk
$14 - $18.75/hr
No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Host / Front Desk
$14 - $18.75/hr
No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Help Desk Tier 2 information
See Reno, NV salary details
$12.70 - $14.62
2% of jobs
$14.62 - $16.54
6% of jobs
$16.54 - $18.46
12% of jobs
$18.99 is the 25th percentile. Wages below this are outliers.
$18.46 - $20.37
17% of jobs
The median wage is $21.91 / hr.
$20.37 - $22.29
16% of jobs
$22.29 - $24.21
16% of jobs
$25.17 is the 75th percentile. Wages above this are outliers.
$24.21 - $26.12
12% of jobs
$26.12 - $28.04
7% of jobs
$28.04 - $29.96
6% of jobs
$29.96 - $31.88
3% of jobs
$31.88 - $33.79
2% of jobs
$12
$23
$33
How much do help desk tier 2 jobs pay per hour?
As of Aug 25, 2026, the average hourly pay for help desk tier 2 in Reno, NV is $23.08, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $25.87 per hour, depending on experience, location, and employer.
What is a Help Desk Tier 2?
A Help Desk Tier 2 job involves providing advanced technical support for IT-related issues that Tier 1 cannot resolve. Tier 2 technicians troubleshoot complex problems, assist with software and hardware issues, and may escalate unresolved cases to Tier 3. They communicate with end users, document solutions, and often have a deeper understanding of network systems and applications. Strong problem-solving skills and technical expertise are essential for this role.
What are the typical day-to-day responsibilities of a Help Desk Tier 2?
A Help Desk Tier 2 technician typically handles more complex technical issues that have been escalated from Tier 1, including troubleshooting software, hardware, and network problems. Daily tasks often involve communicating with users to diagnose issues, working within ticketing systems to track progress, and coordinating with other IT staff or vendors for resolution. You may also help implement solutions, document fixes, and sometimes assist with user training. This role usually operates in a collaborative environment, maintaining close communication with both end-users and other technical teams to ensure seamless IT support.
What are the key skills and qualifications needed to thrive in the Help Desk Tier 2 position, and why are they important?
To thrive as a Help Desk Tier 2, you need advanced troubleshooting abilities, a solid understanding of operating systems and networks, and typically a degree in IT or relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and Active Directory is often required to resolve escalated technical issues efficiently. Strong communication skills, patience, and a customer-focused mindset are valuable soft skills for this role. These skills are vital for effectively resolving complex problems, ensuring user satisfaction, and providing critical support to keep business technology running smoothly.
What are popular job titles related to Help Desk Tier 2 jobs in Reno, NV?
For Help Desk Tier 2 jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Help Desk Tier 2 jobs in Reno, NV look for?
The top searched job categories for Help Desk Tier 2 jobs in Reno, NV are:
What cities near Reno, NV are hiring for Help Desk Tier 2 jobs?
Cities near Reno, NV with the most Help Desk Tier 2 job openings:
