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Desktop Services Manager Jobs in Appleton, WI (NOW HIRING)

... service and cost objectives. You will ensure quality standards are maintained, oversee shift ... Address personnel issues, assess training needs, and collaborate with staff and management to ...

Ticket Management * Microsoft 365 (O365) * Active Directory Preferred Qualifications * Previous Help Desk, Service Desk, Desktop Support, or Technical Support experience. * Experience working in an ...

Ticket Management * Microsoft 365 (O365) * Active Directory Preferred Qualifications * Previous Help Desk, Service Desk, Desktop Support, or Technical Support experience. * Experience working in an ...

Staff Accountant

Clintonville, WI

$50K - $66K/yr

Payroll & Payroll Tax Services * Prepare and file payroll tax reports (Forms 941, 940, state ... QuickBooks Desktop * Strong attention to detail and organizational skills * Ability to manage ...

Staff Accountant

Clintonville, WI · On-site

$50K - $66K/yr

Payroll & Payroll Tax Services * Prepare and file payroll tax reports (Forms 941, 940, state ... QuickBooks Desktop * Strong attention to detail and organizational skills * Ability to manage ...

Senior Accountant

Clintonville, WI · On-site

$68K - $85K/yr

Payroll & Payroll Tax Services * Prepare and assist in reviewing the filing of payroll tax reports ... QuickBooks Desktop * Strong attention to detail and organizational skills * Ability to manage ...

Senior Accountant

Clintonville, WI

$68K - $85K/yr

Payroll & Payroll Tax Services * Prepare and assist in reviewing the filing of payroll tax reports ... QuickBooks Desktop * Strong attention to detail and organizational skills * Ability to manage ...

Showing results 41-60

Desktop Services Manager information

See Appleton, WI salary details

$20.5K

$81.6K

$122.9K

How much do desktop services manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for desktop services manager in Appleton, WI is $81,577.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,800.00 and $93,200.00 per year, depending on experience, location, and employer.

What is the role of a Desktop Services Manager?

A Desktop Services Manager oversees the deployment, maintenance, and support of desktop computers, laptops, and related hardware and software within an organization. They coordinate technical support teams, manage service requests, ensure system security, and often utilize management tools to optimize desktop environments.

What are the key skills and qualifications needed to thrive as a desktop services manager, and why are they important?

To thrive as a Desktop Services Manager, you need expertise in IT support, hardware and software troubleshooting, and a relevant degree or certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with systems like Microsoft Endpoint Manager, Active Directory, and IT service management (ITSM) tools is typically required. Strong leadership, problem-solving, and communication skills help you guide teams and coordinate effectively with other departments. These skills ensure smooth end-user support, high system uptime, and efficient resolution of technical issues in dynamic business environments.

Is desktop services manager a good entry level job?

A desktop services manager role is typically not an entry-level position, as it requires several years of experience in IT support, network management, or related fields. It involves overseeing technical teams, managing hardware and software issues, and often requires certifications like CompTIA A+ or ITIL. Entry-level roles in IT support or help desk positions are more suitable starting points for those interested in advancing to a desktop services management position.

What does a desktop services manager do?

A Desktop Services Manager oversees the support and maintenance of an organization’s desktop computing environment. This includes managing teams that handle hardware and software installation, troubleshooting, and ensuring the security and efficiency of desktop operations. They work closely with IT departments to implement policies, manage asset inventories, and ensure smooth operation for end users. Additionally, they often collaborate with vendors and lead projects to upgrade or deploy new desktop technologies.

What is the difference between Desktop Services Manager vs Desktop Support Specialist?

AspectDesktop Services ManagerDesktop Support Specialist
CredentialsBachelor's degree in IT or related field, certifications like HDI or MicrosoftHigh school diploma or associate's, certifications like CompTIA A+
Work EnvironmentManagement of IT teams, strategic planning, overseeing desktop support operationsProviding technical support directly to end-users, troubleshooting hardware/software issues
Employer & IndustryIT departments in corporations, government agencies, large organizationsHelp desks, IT support firms, corporate IT departments

The Desktop Services Manager focuses on managing desktop support teams, planning IT strategies, and ensuring service quality. In contrast, the Desktop Support Specialist handles direct technical support tasks, troubleshooting user issues. Both roles require technical skills, but the manager role emphasizes leadership and planning, while the specialist role emphasizes hands-on support.

What are the main challenges a desktop services manager faces when overseeing a diverse and distributed user base?

A Desktop Services Manager often encounters challenges related to managing support for a wide range of devices, operating systems, and end-user needs, especially across multiple locations. Ensuring consistent service quality, maintaining security standards, and responding swiftly to incidents can be complex when users are geographically dispersed. To address these challenges, managers typically implement standardized processes, leverage remote management tools, and prioritize clear communication with both their team and end users. Building strong relationships with other IT departments is also crucial for seamless service delivery.
What job categories do people searching Desktop Services Manager jobs in Appleton, WI look for? The top searched job categories for Desktop Services Manager jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Desktop Services Manager jobs? Cities near Appleton, WI with the most Desktop Services Manager job openings:

Administrative Services Professional, Business and Government Outreach (Part-time)

Universities of Wisconsin

Green Bay, WI • On-site, Remote

$17/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago


Job description

Current Employees and Students: If you are currently employed or enrolled as a student at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.
Position Title:
Administrative Services Professional, Business and Government Outreach (Part-time)
Job Category:
University Staff
Employment Type:
Temporary (Fixed Term)
Job Profile:
Administrative Assistant II
Job Duties:
Join a mission-driven team at UW-Green Bay as a part-time Administrative Services Professional, Business and Government Outreach, where your work directly advances access to education and strengthens partnerships across Northeast Wisconsin. In this dynamic role, you will provide high-level administrative support to the Associate Director and outreach team, helping deliver non-credit trainings, customized workforce solutions, certificate programs, and conferences that empower learners and organizations. Guided by UW-Green Bay's strategic priorities-expanding educational access, fostering community engagement, and driving regional impact-you will play a critical role in ensuring these programs run smoothly and effectively.
This position is ideal for a proactive professional who thrives in a collaborative, fast-paced environment and is energized by technology and service. You will coordinate departmental operations, support program logistics, and serve as a key moderator for virtual training sessions-managing online platforms, supporting presenters, and enhancing participant engagement. Grounded in UW-Green Bay's core values-Advance Fearlessly, Empower Success, Provision Access, Build Community, and Express Gratitude-you'll contribute to a culture where innovation, inclusion, and partnership are celebrated. If you are passionate about making an impact and believe in the power of education to transform lives-Together, We Rise.
Key Job Responsibilities:
  • Schedules logistics and secures resources for meetings, conferences, travel, and work unitoperations
  • Prepares and audits complex records, edits documents, creates events in registrationsoftware and reviews work done by others
  • Maintains methods and organizational systems directed at the maintenance of electronic/physical records related to work operations according to established policies and procedures
  • Develops, sends, receives, copies, and distributes communications to the appropriate entities according to established policies and procedures
  • Serves as a backup to the primary point of contact for individuals and groups, provides organizational information via phone, in person, and through other communication mediums
  • Moderates virtual conferences and assists in the training of instructors

Department:
Continuing Education
Compensation:
Minimum hourly compensation of $17.00. This position is not exempt from the overtime provisions of the Fair Labor Standards Act (FLSA).
Required Qualifications:
  • Advanced knowledge of Excel and desktop software, virtual delivery platforms, website tools, social media, and the Internet

Preferred Qualifications:
  • Associate or bachelor's degree
  • Highly organized, flexible, self-directed individual with the ability to navigate complex virtual delivery challenges and develop new innovative approaches
  • Excellent interpersonal communication and social skills necessary to navigate diverse community settings, partnerships, and individuals
  • Ability to work independently and be a part of a team working in collaborative efforts
  • Proven problem-solving ability

Conditions of Appointment:
Position is a part-time (50%) University Staff appointment. This position will be based out of the Green Bay campus and the selected candidate will work with the position supervisor to set a schedule. This position may have the option to work on-campus or a hybrid schedule subject to approved telecommuting request.
A criminal conviction investigation will be conducted on the finalist(s). In addition, if the final selected candidate has prior work history within the last 7 years with Universities of Wisconsin, a personnel file review check for employee misconduct will be completed. A six-month probationary period is required for this position. In compliance with the Wisconsin Fair Employment Act, the University does not discriminate on the basis of arrest or conviction record.
The University of Wisconsin-Green Bay does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources.
How to Apply:
Click the Apply button and follow the prompts on the screen.
Please be sure to complete all required fields, and include all required documents before submitting your application. Once submitted, you will not be able to edit or attach any application materials. Files must be complete to be considered. Please include the following documents:
  • Cover letter
  • Resume

Application Deadline:
To ensure consideration, please submit application materials by Sunday, July 19, 2026.
Contact Information:
If you have any questions, need accommodations, or submitted your application with missing materials, call or email:
Human Resources
Phone: (920) 465-2390
Email: jobs@uwgb.edu
The Successful Candidate
The successful candidate will be expected to work inclusively and respectfully within a diverse campus community and practice civility in the workplace. The University welcomes applicants who are dedicated to the appreciation and promotion of inclusivity and equity as crucial components in the pursuit of organizational excellence.
In addition, the successful candidate will have strong oral, written, interpersonal, and organizational skills, demonstrated integrity and strong leadership, and the willingness to work independently and as part of a collaborative team. The University invites applicants who are dedicated to enriching the quality of life for students and the community by embracing the educational value of diversity, promoting environmental sustainability, encouraging engaged citizenship, and serving as an intellectual, cultural, and economic resource.
Benefit Details
The Universities of Wisconsin provides an excellent benefits package to meet the diverse needs of its employees. For benefits eligible positions, this includes several health insurance options, with annual deductibles as low as $250/individual and $500/family. Our benefits package also includes dental, vision, several life insurance options, AD&D and Accident insurance and Flexible Spending and Health Savings Accounts. We participate in the Wisconsin Retirement System (WRS), where employer contributions begin immediately, and employees are fully vested after 5 years of service. The Universities of Wisconsin also provides supplemental retirement savings programs including a 403(b) and Deferred Compensation.
In addition, eligible employees receive several types of paid leave benefits, which are prorated for employees working less than 100%. This includes 9 legal holidays, 36 hours of personal holiday and between 96-130 hours of sick leave annually and paid parental leave. Eligible employees earn 13-27 days of vacation each year, depending on years of service and employment type.
For more details, please review the benefit quick guide linked below.
  • UW System Employee Benefits Brochure
  • Total Compensation Estimator

Employee Misconduct
All final candidates will be asked to provide names, email contact information, and/or phone numbers for three (3) references, with at least one being from a manager or supervisor, during the interview process. All final candidates must be asked, prior to hire, whether they have been found to have engaged in, are currently under investigation for, or left employment during an active investigation in which they were accused of employee misconduct, sexual violence or sexual harassment. When obtaining employment reference checks, these same misconduct, sexual violence or sexual harassment questions must also be asked.
Confidentiality Statement
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis.Stat. sec. 19.36(7).
Annual Security Report
For more information regarding the University of Wisconsin-Green Bay and the surrounding area, see our Campus and Community section. For Campus Safety information see our University Police website and our Annual Security Report (for a paper copy please contact the Office of Human Resources at (920) 465-2390). This report includes statistics about reported crimes, as well as information about crime prevention and campus security policies and procedures.
UW is an Equal Opportunity Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.