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Desktop Manager Jobs in Edgerton, WI (NOW HIRING)

Help Desk Supervisor

Verona, WI · Hybrid

$90K - $110K/yr

... MANAGEMENT * Service desk and end-user support experience in a corporate environment * Windows desktop imaging, deployment, and maintenance processes * Experience supervising or leading help desk ...

Help Desk Supervisor

Madison, WI · Hybrid

$90K - $110K/yr

... MANAGEMENT * Service desk and end-user support experience in a corporate environment * Windows desktop imaging, deployment, and maintenance processes * Experience supervising or leading help desk ...

Help Desk Supervisor

Madison, WI · Hybrid

$90K - $110K/yr

... MANAGEMENT * Service desk and end-user support experience in a corporate environment * Windows desktop imaging, deployment, and maintenance processes * Experience supervising or leading help desk ...

Help Desk Supervisor

Madison, WI · Hybrid

$90K - $110K/yr

... MANAGEMENT * Service desk and end-user support experience in a corporate environment * Windows desktop imaging, deployment, and maintenance processes * Experience supervising or leading help desk ...

Help Desk Supervisor

Waunakee, WI · Hybrid

$90K - $110K/yr

... MANAGEMENT * Service desk and end-user support experience in a corporate environment * Windows desktop imaging, deployment, and maintenance processes * Experience supervising or leading help desk ...

Help Desk Analyst II

Madison, WI · On-site

$19 - $22/hr

... manage service requests across a range of hardware and software environments. Responsibilities: • Deliver second-level support for employees by diagnosing and resolving issues related to desktops ...

Help Desk Supervisor

Madison, WI · Hybrid

$90K - $110K/yr

... MANAGEMENT * Service desk and end-user support experience in a corporate environment * Windows desktop imaging, deployment, and maintenance processes * Experience supervising or leading help desk ...

Job Senior Software Engineer

Madison, WI · On-site

$123.50K - $162.80K/yr

... management, continuous integration and testing, validation, documentation, etc.) * Must be experienced in Windows desktop applications. * Ability to work independently with strong analytical ...

Job Senior Software Engineer

Madison, WI · On-site

$123.50K - $162.80K/yr

... management, continuous integration and testing, validation, documentation, etc.) * Must be experienced in Windows desktop applications. * Ability to work independently with strong analytical ...

Senior Software Engineer

Madison, WI

$123.50K - $162.80K/yr

... management, continuous integration and testing, validation, documentation, etc.) * Must be experienced in Windows desktop applications. * Ability to work independently with strong analytical ...

This role supports customer systems infrastructure and desktop computing through Impact's incident, request, and change management processes, partnering with end users, internal teams, and third ...

Senior Software Engineer

Madison, WI · On-site

$123.50K - $162.80K/yr

... management, continuous integration and testing, validation, documentation, etc.) * Must be experienced in Windows desktop applications. * Ability to work independently with strong analytical ...

Managers are responsible for networking with families who need part time or full time nannies. You ... Laptop / Desktop Benefits NannyPod Offers Excellent Benefits * 250 Shares per quarter in NannyPod ...

IT Support (Part Time)

Madison, WI

$21.75 - $29.75/hr

... manage both the positions simultaneously. Location: Madison WI 53717 Long term contract Support ... Hands on experience in installing, troubleshooting and fixing desktops, printers, laptop and other ...

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Desktop Manager information

See Edgerton, WI salary details

$19.1K

$76.2K

$114.9K

How much do desktop manager jobs pay per year?

As of May 28, 2026, the average yearly pay for desktop manager in Edgerton, WI is $76,234.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,400.00 and $87,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What are some typical challenges a Desktop Manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What is a Desktop Manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What cities near Edgerton, WI are hiring for Desktop Manager jobs? Cities near Edgerton, WI with the most Desktop Manager job openings:

Help Desk Supervisor

CFS

Verona, WI • Hybrid

$90K - $110K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago


Job description

Lead Computer Support - Endpoint Management | Permanent | No Sponsorship Available | Must be available to be on-site ABOUT OUR CLIENT
  • National architectural firm with multiple offices across the United States
  • Collaborative environment that values innovation, creativity, and diverse perspectives
  • Focus on projects that make a meaningful impact on people's lives
  • Commitment to professional development and employee growth
BENEFITS & COMPENSATION
  • Compensation: $90,000 - $110,000
  • PTO: 18 days starting + Holidays
  • Retirement: 401(k) retirement with a match
  • Medical: Health, vision, and dental insurance available for individuals and families
  • Work Environment: Hybrid work arrangement - must be willing to be on site in Madison, WI three times per week.
RESPONSIBILITIES FOR THE LEAD COMPUTER SUPPORT - ENDPOINT MANAGEMENT
  • Lead and supervise the IT Service Desk team, ensuring proper coverage, ticket resolution, and escalation protocols
  • Provide hands-on technical support to end users by diagnosing and resolving system and application issues
  • Manage the complete Windows workstation lifecycle, including imaging, software deployment, patching, and updates using local and cloud-based tools
  • Oversee hardware deployment and upgrades, determining optimal workstation and laptop configurations to meet business needs
  • Lead IT projects involving desktop imaging upgrades, application rollouts, training initiatives, and conference room technology implementations
  • Support audio-visual systems, video conferencing platforms, and other collaboration technologies
PREFERRED EXPERIENCE FOR THE LEAD COMPUTER SUPPORT - ENDPOINT MANAGEMENT
  • Service desk and end-user support experience in a corporate environment
  • Windows desktop imaging, deployment, and maintenance processes
  • Experience supervising or leading help desk / support team members
  • Bachelor's degree in Information Systems, Computer Science, or related field required

Timing is everything. Whether you are aggressively in a job search or simply passive and looking for the ideal position, we would like to have the chance to share our opportunities with you. We specialize in placement of IT professionals. Please contact me for more information about this role as well as other opportunities.
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