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Desktop Manager Jobs in Boca Raton, FL (NOW HIRING)

Stefanini Group

Deskside Technician II

Fort Lauderdale, FL · On-site

$19.25 - $24.50/hr

Desktop/laptop tech support (Mac and PC) * Windows 10/11 operating systems * Support mobile devices ... Inventory management of IT assets, including asset auditing * Ability to research and follow ...

Carrier

Manager, Infrastructure Services

FL · On-site +1

$96K - $192K/yr

Carrier Corporation is seeking an experienced and motivated desktop engineer to join our team to implement and support key elements of the global endpoint management services for desktop/laptop/Mac ...

James Surman & Goldberg CPA

CPA Tax Manager

Boca Raton, FL · On-site

$80K - $120K/yr

We are seeking an experienced CPA to be a full-time Tax Manager. The ideal candidate will have ... Duties include: -Bookkeeping and accounting, mostly using Quickbooks Desktop and Online platforms ...

Consolidated Water Group,

IT Technician

Coral Springs, FL · On-site

$55K - $75K/yr

Install, configure, troubleshoot, and support desktop and laptop hardware, Windows operating systems, and Microsoft Office applications. * Create, manage, and maintain user accounts in Active ...

James Surman & Goldberg CPA

CPA Tax Manager

Boca Raton, FL · On-site

$80K - $120K/yr

We are seeking an experienced CPA to be a full-time Tax Manager. The ideal candidate will have ... Duties include: -Bookkeeping and accounting, mostly using Quickbooks Desktop and Online platforms ...

Consolidated Water Group,

IT Technician

Coral Springs, FL · On-site

$55K - $75K/yr

Install, configure, troubleshoot, and support desktop and laptop hardware, Windows operating systems, and Microsoft Office applications. * Create, manage, and maintain user accounts in Active ...

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Desktop Manager information

See Boca Raton, FL salary details

$19.9K

$79.3K

$119.6K

How much do desktop manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for desktop manager in Boca Raton, FL is $79,340.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $90,600.00 per year, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it involves basic troubleshooting, hardware and software maintenance, and customer service skills. It provides foundational IT experience and can lead to more advanced roles in IT or network support with additional certifications like CompTIA A+ or Network+.

What are some typical challenges a Desktop Manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a Desktop Manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

How do I get to the desktop manager?

To access the desktop manager role, you typically need to navigate through your company's internal HR or job portal, where job postings and application options are listed. You may also contact your HR department or supervisor for guidance on applying or accessing the position, which often requires relevant experience with desktop support and management tools. Familiarity with operating systems and certifications like CompTIA A+ can be beneficial.

What is the role of a desktop manager?

A desktop manager oversees the management and maintenance of computer desktops within an organization, ensuring hardware, software, and network systems function efficiently. They may coordinate updates, troubleshoot issues, and implement security protocols, often requiring knowledge of IT support tools and technical skills.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What is the highest paying manager position?

The highest paying manager positions typically include executive roles such as Chief Executive Officer (CEO), Chief Operating Officer (COO), and Chief Financial Officer (CFO), which can earn salaries well into the high six or seven figures. In some industries, specialized managerial roles like Vice President or Director of certain departments may also offer high compensation, especially with experience and advanced degrees. Salary levels depend on the industry, company size, location, and individual qualifications.

What is a Desktop Manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.
What are the most commonly searched types of Desktop jobs in Boca Raton, FL? The most popular types of Desktop jobs in Boca Raton, FL are:
What are popular job titles related to Desktop Manager jobs in Boca Raton, FL? For Desktop Manager jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Desktop Manager jobs in Boca Raton, FL look for? The top searched job categories for Desktop Manager jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Desktop Manager jobs? Cities near Boca Raton, FL with the most Desktop Manager job openings:
Desktop Manager jobs near you
Deskside Technician II

Deskside Technician II

Stefanini Group

Fort Lauderdale, FL • On-site

$19.25 - $24.50/hr

Full-time

Posted 22 days ago

Job description

Who are we:
Stefanini is a full-service global provider of offshore, onshore, and nearshore IT services, including application development and outsourcing, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting, and strategic staffing to Fortune 1000 enterprises worldwide. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia.

What will you do?
*    Supporting IT equipment in a large corporate environment
*    Desktop/laptop tech support (Mac and PC)
*    Windows 10/11 operating systems
*    Support mobile devices, printers, scanners, wireless, VPN, etc.
*    IMAC Support - IT equipment Install/Move/Add/Change
*    Maintain repairs, spare parts, and components
*    Research and troubleshoot problems
*    Maintain system configurations and documentation
*    Track and resolve customer incidents and requests through the client's ticketing tool
*    Troubleshoot and resolve hardware and software issues for Windows devices
*    Backup, restoration, and migration of user data
*    Smart Hands supports networking, server, and telecommunications technologies
*    Printer and peripheral device support
*    Inventory management of IT assets, including asset auditing
*    Ability to research and follow appropriate KB articles
*    Various other tasks associated with desk-side services
*    May need to be available to provide support at other client locations as needed
*    Other duties as assigned
*    Work assigned schedule for M-F 8:30- 5 , with Flexibility for after-hours and on-call support as needed. 
* May provide Executive support

 

 
  • Valid driver's license with a clean driving record and reliable transportation to and from assigned service vehicle location.
  • Ability to travel daily between multiple healthcare facilities throughout the Upper North Region.
  • Comfortable working independently with minimal supervision while managing a dynamic workload.
  • Experience supporting users in a fast-paced healthcare, enterprise, or multi-site environment preferred.
  • Ability to manage and maintain inventory levels within assigned service vehicle.
  • Strong customer service skills with the ability to communicate effectively with clinical staff, physicians, executives, and operational leadership.
  • Experience supporting hardware deployments, workstation replacements, imaging, and equipment lifecycle management.
  • Familiarity with ServiceNow or other ITSM ticketing platforms preferred.
  • Experience with asset management, equipment tracking, and inventory audits.
  • Ability to prioritize incidents based on business impact and meet defined service level agreements (SLAs).
  • Knowledge of networking fundamentals, including wired and wireless connectivity troubleshooting.
  • Experience supporting Microsoft 365 applications, Teams Rooms, conference room technology, and audiovisual equipment preferred.
  • Flexibility to support varying business hours based on facility operations, including occasional early morning, evening, or after-hours support.
  • Ability to work in clinical and patient-care environments while adhering to healthcare compliance, safety, and privacy standards.
  • Must be able to lift, transport, and install IT equipment weighing up to 50 pounds.
  • Ability to pass all client-specific background, compliance, and onboarding requirements.
Preferred Qualifications
  • Previous experience supporting healthcare organizations, hospitals, ambulatory sites, or physician practices.
  • Experience supporting Epic workstations, WOW carts, label printers, and clinical peripherals.
  • Familiarity with healthcare compliance requirements including HIPAA.
  • Experience supporting geographically dispersed locations and mobile field service operations.
  • CompTIA A+, Network+, or similar technical certifications.

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Education:NoneEmployment Type: FULL_TIME

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