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Desktop Manager Jobs in Arizona (NOW HIRING)

MsysInc

Desktop Support

Phoenix, AZ · On-site

$20 - $25.50/hr

Company Description North Carolina Corporation having experience in IT consulting for more than 10 years Required Skills * 4 years desktop service * patching and imaging * printer, scanner * Windows ...

HOPCo

Desktop Support Engineer

Phoenix, AZ · On-site +1

... desktop application • Assist with design of wireless and network solutions • Create printer ... • Manage user errors and requests through the IT/Facilities help desk ticketing system • ...

HOPCo

Desktop Support Engineer

Phoenix, AZ · On-site +1

Architect desktop application * Architect wireless and network solutions * Create printer mappings ... Manage user errors and requests through the IT/Facilities help desk ticketing system. * Document ...

HOPCo

Desktop Support Engineer

Phoenix, AZ · On-site +1

... desktop application * Assist with design of wireless and network solutions * Create printer ... Manage user errors and requests through the IT/Facilities help desk ticketing system. * Document ...

Gr8ttek

Desktop Support Specialist_Phoenix

Phoenix, AZ

$18 - $20/hr

Gr8ttek is currently seeking a Desktop Support Specialist in Phoenix, AZ. This is a long-term ... Responds to change management requests including installing new PC equipment, providing end-user ...

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Showing results 21-40

All JobsDesktop JobsDesktop Manager JobsDesktop Manager Jobs in Arizona

Desktop Manager information

See Arizona salary details

$19.6K

$77.9K

$117.4K

How much do desktop manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for desktop manager in Arizona is $77,912.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,800.00 and $89,000.00 per year, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it involves basic troubleshooting, hardware and software maintenance, and customer service skills. It provides foundational IT experience and can lead to more advanced roles in IT or network administration. Certifications like CompTIA A+ can enhance job prospects in this field.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.
What are the most commonly searched types of Desktop jobs in Arizona? The most popular types of Desktop jobs in Arizona are:
What are popular job titles related to Desktop Manager jobs in Arizona? For Desktop Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Desktop Manager jobs in Arizona look for? The top searched job categories for Desktop Manager jobs in Arizona are:
What cities in Arizona are hiring for Desktop Manager jobs? Cities in Arizona with the most Desktop Manager job openings:
Desktop Manager jobs near you

Desktop Support Engineer

The Center for Orthopedic and Research E

Phoenix, AZ

Full-time

Posted 3 days ago

New

Job description

ESSENTIAL FUNCTIONS

  • Install, configure, maintain, and troubleshoot Windows-based computers and various peripheral devices effectively.
  • Install, maintain, and troubleshoot all business applications effectively.
  • Assist with design of desktop application
  • Assist with design of wireless and network solutions
  • Create printer mappings for clinical systems.
  • Escalate errors to hardware and software manufacturers as necessary.
  • Manage user errors and requests through the IT/Facilities help desk ticketing system.
  • Document daily tasks and create user documentation as needed.
  • Track company assets through inventory database timely and accurately.
  • Understand and demonstrate the main role of IT is to help others do their job better, more efficiently, and more securely.
  • Maintain a high level of customer satisfaction.
  • Maintain confidentiality.

EDUCATION

  • High school diploma/GED or equivalent working knowledge preferred.

EXPERIENCE

  • 1-2 years of experience in the IT/Desktop Support field. Proficient with all Windows operating systems.
  • Must have at least intermediate skills with Microsoft Office Professional Suite.
  • Healthcare IT Experience is preferred.

KNOWLEDGE

  • Knowledge of Microsoft Office software.
  • Knowledge of how to operate and troubleshoot computer equipment.
  • Knowledge of Telephony systems programming, documentation, and process creation.
  • Knowledge of asset and time management skills to assist the department.

SKILLS

  • Skill in organizing tasks/work orders.
  • Skill in using customer service skills in dealing with frustrated users.
  • Skill in problem-solving.
  • Skill in maintaining a safe operating environment.

ABILITIES

  • Ability to troubleshoot common desktop and user problems and develop resolution strategies.
  • Ability to communicate effectively and in user-friendly terms verbally and in writing.
  • Ability to be a team player with effective interpersonal skills.
  • Ability to solve problems and work independently.

ENVIRONMENTAL WORKING CONDITIONS

  • Normal office environment.
  • Some travel within the community.
  • Must reside in a HOPCo CNS Service Desk supported market
  • Mostly remote work with some need to be on-

PHYSICAL/MENTAL DEMANDS

  • Requires sitting and standing associated with a normal office environment.
  • Some bending and stretching are required.
  • Manual dexterity using a calculator and computer keyboard

ORGANIZATIONAL REQUIREMENTS

  • HOPCo Mission, Vision, and Values must be read and signed.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.