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Desktop Engineer Jobs in Silver Spring, MD (NOW HIRING)

hochunk

Desktop Support Engineer II

Fort Belvoir, VA · On-site

Summary All Native Group is seeking a Desktop Engineer II (Mid-level Desktop Engineer) with a minimum of three (3) years' experience working in the areas and performing the types of actions listed in ...

Stem Xpert

Desktop Migration engineer

Reston, VA · On-site

Desktop Migration Engineer / Architect (Windows System Admin) Experience : 8+ Years Location : Reston, VA Duration : 6+ Months Rate : (Negotiable) Responsible for designing the migration of client ...

Sparks Group

Level 3 Mac Desktop Engineer

Washington, DC · Hybrid

$43 - $48/hr

Our client is seeking an experienced and proactive Level 3 Mac Desktop Engineer to join our Workplace Technology team. This role is ideal for a solution-driven professional who not only supports Mac ...

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All JobsDesktop Engineer JobsDesktop Engineer Jobs in Silver Spring, MD

Desktop Engineer information

See Silver Spring, MD salary details

$10

$46

$84

How much do desktop engineer jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for desktop engineer in Silver Spring, MD is $46.73, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $59.90 per hour, depending on experience, location, and employer.

What is a desktop engineer?

A desktop engineer is responsible for troubleshooting problems with computer software and hardware. In this job, you may work as a desktop support engineer for a technical support firm that services multiple clients or for a company, school, or government agency in their IT department. Your job duties include responding to telephone and email inquiries, monitoring computer systems, installing software or hardware, and performing maintenance on computer systems. You need strong customer service and problem-solving skills and in-depth knowledge of computers to succeed in a career as a desktop engineer.

What are the key skills and qualifications needed to thrive as a desktop engineer, and why are they important?

To thrive as a Desktop Engineer, you need expertise in operating systems (Windows, macOS), hardware troubleshooting, and a background in computer science or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, imaging software, Active Directory, and ticketing systems is typically required. Strong problem-solving abilities, communication skills, and customer service orientation help Desktop Engineers stand out. These skills ensure efficient issue resolution, minimize downtime, and deliver a positive technology experience to end users.

What are some common challenges faced by desktop engineers and how are they typically addressed?

Desktop Engineers often encounter challenges such as managing diverse hardware and software configurations, troubleshooting unexpected technical issues, and supporting users with varying levels of technical expertise. Staying current with new technologies and security threats is also essential. These challenges are usually addressed through ongoing training, standardized deployment practices, and strong collaboration with IT support teams to ensure smooth operations and minimal downtime for end-users.

What is the difference between Desktop Engineer vs Network Technician?

AspectDesktop EngineerNetwork Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desk, on-site supportData centers, network rooms, on-site troubleshooting
Primary ResponsibilitiesMaintaining and troubleshooting desktops, hardware, softwareInstalling, configuring, and repairing network hardware and infrastructure
Industry UsageIT support, corporate environmentsTelecommunications, enterprise networks

While both roles support IT infrastructure, Desktop Engineers focus on end-user devices like desktops and laptops, whereas Network Technicians specialize in network hardware and connectivity. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

How much do desktop engineers make?

Desktop engineers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, certifications, and the complexity of the environment they support. Salaries can vary based on the industry and geographic location, with higher wages often found in urban areas and for those with specialized skills in troubleshooting, hardware, and software management.

Is desktop engineering a good career?

Desktop engineering is a viable IT career that involves maintaining and troubleshooting computer systems, often requiring knowledge of operating systems, hardware, and networking. It offers opportunities for certification, such as CompTIA A+ or Microsoft certifications, and can lead to roles in IT support, system administration, or network management. The job typically involves regular hours and problem-solving skills, making it suitable for those interested in technology and customer service.

What skills do desktop engineers need?

Desktop engineers need strong technical skills in operating systems, hardware troubleshooting, and software installation. They should be familiar with networking, security protocols, and common IT tools, often holding certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician. Good problem-solving, communication, and customer service skills are also essential for effective support and maintenance.
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For Desktop Engineer jobs in Silver Spring, MD, the most frequently searched job titles are:

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What cities near Silver Spring, MD are hiring for Desktop Engineer jobs?

Cities near Silver Spring, MD with the most Desktop Engineer job openings:

Desktop Engineer jobs near you
Infographic showing various Desktop Engineer job openings in Silver Spring, MD as of August 2026, with employment types broken down into 95% Full Time, 2% Part Time, and 3% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $97,195 per year, or $46.7 per hour.

Desktop Automation Engineer - TS/SCI w/Poly

Annapolis Junction, MD • On-site

General Dynamics Information Technology
IT Services • 10K+ employees

7.8

Company rating: 7.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

88th of 226 rated it services

Good employer

Recommended by students

Good training

Learn more about General Dynamics Information Technologyexternal

$124K - $149K/yr

Full-time

Medical, Retirement

Re-posted 13 days ago

Job description

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REQ#: RQ222551Public Trust: None Requisition Type: Regular Your Impact

Own your opportunity to serve as a critical component of our nations safety and security. Make an impact by using your expertise to protect our country from threats.

Job Description
Principal End User Experience / Desktop Automation Engineer

We are seeking a hands-on End User Experience Engineer with strong scripting and endpoint administration experience to support enterprise desktop environments. This role focuses on automation, operational analytics, and improving end-user performance through data-driven insights and tooling integration.

The ideal candidate blends desktop engineering expertise with scripting, data analysis, and Splunk-based observability to improve endpoint health, performance, and user experience.

How an Principal End User Experience / Desktop Automation Engineer will make an impact

  • Develop and maintain automation solutions usingscripting (PowerShell, SQL, SQLite, SCALE, etc) to support endpoint management and operational workflows
  • Administer and support enterprise desktop environments (Windows preferred)
  • Create and maintain SQL queries and data sets to analyze endpoint performance and user experience metrics
  • Leverage analytics frameworks to identify trends, anomalies, and improvement opportunities across the desktop environment
  • Utilize Splunk dashboards, searches, and alerts to monitor endpoint health and operational KPIs
  • Integrate desktop tooling (SCCM, 1E, Intune, Tanium, etc.) with analytics platforms for centralized visibility
  • Automate remediation actions based on data-driven thresholds and performance indicators
  • Collaborate with infrastructure, operations, and service desk teams to improve end-user experience
  • Build dashboards and reports for leadership and operational teams
  • Document automation workflows, scripts, and analytics models

What Youll Need to Succeed

  • Education:Bachelors degree (BA/BS)
  • Experience:8+ years of related experience of endpoint engineering, desktop engineering, or end-user experience roles
  • Required Skills:
    • Strong scripting experience
    • Desktop administration / endpoint engineering experience
    • Experience queryingdata using SQL/ SQLite
    • Experience analyzing operational or performance data
    • Troubleshooting Windows endpoint issues at scale
    • Experience building automation for operational efficiency
  • Experience Requirements:
    • Strong hands-on automation and scripting background
    • Experience supporting large-scale enterprise environments
  • Preferred Skills:
    • Splunk power user experience (search, dashboards, alerts)
    • Experience working with endpoint management platforms (SCCM, Intune, 1E, Tanium, etc.)
    • Experience with endpoint analytics frameworks
    • Experience building data pipelines for operational metrics
    • Familiarity with user experience monitoring tools
    • Experience integrating multiple endpoint tools into a single analytics view
    • Knowledge of ITSM-driven automation
  • Location:Annapolis Junction, MD
  • Security Clearance:TS/SCI with Polygraph
  • Citizenship:US Citizenship required
  • Certification Required: DoD 8570 IAT Level II certified

GDIT Is Your Place

  • 401(k) with company match
  • Comprehensive health and wellness benefits
  • Internal mobility team dedicated to helping you grow your career
  • Professional development, including paid education and certifications
  • Access to cutting-edge technology and tools to expand your skills

#MD_2026Alumni

#GlobalServices

Work Requirements
Years of Experience

8 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

CompTIA Security+ CE | CompTIA - CompTIA

Travel Required

Less than 10%

Citizenship

U.S. Citizenship Required

Salary and Benefit Information

The likely salary range for this position is $124,093 - $149,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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About General Dynamics Information Technology

Sourced by ZipRecruiter

GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US

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