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Desktop Engineer Jobs in Silver Spring, MD (NOW HIRING)

GDIT

HQ Mid Desktop Engineer

Alexandria, VA · On-site

$32.10 - $43.42/hr

Desktop Computers, Microsoft Windows, Microsoft Windows Support Certifications: None Experience: 1 + years of related experience US Citizenship Required: No Deployment Technician We're seeking a ...

Stem Xpert

Desktop Migration engineer

Reston, VA · On-site

Desktop Migration Engineer / Architect (Windows System Admin) Experience : 8+ Years Location : Reston, VA Duration : 6+ Months Rate : (Negotiable) Responsible for designing the migration of client ...

Sparks Group

Level 3 Mac Desktop Engineer

Washington, DC · Hybrid

$43 - $48/hr

Our client is seeking an experienced and proactive Level 3 Mac Desktop Engineer to join our Workplace Technology team. This role is ideal for a solution-driven professional who not only supports Mac ...

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All JobsDesktop Engineer JobsDesktop Engineer Jobs in Silver Spring, MD

Desktop Engineer information

See Silver Spring, MD salary details

$10

$46

$84

How much do desktop engineer jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for desktop engineer in Silver Spring, MD is $46.73, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $59.90 per hour, depending on experience, location, and employer.

What is a desktop engineer?

A desktop engineer is responsible for troubleshooting problems with computer software and hardware. In this job, you may work as a desktop support engineer for a technical support firm that services multiple clients or for a company, school, or government agency in their IT department. Your job duties include responding to telephone and email inquiries, monitoring computer systems, installing software or hardware, and performing maintenance on computer systems. You need strong customer service and problem-solving skills and in-depth knowledge of computers to succeed in a career as a desktop engineer.

What are the key skills and qualifications needed to thrive as a desktop engineer, and why are they important?

To thrive as a Desktop Engineer, you need expertise in operating systems (Windows, macOS), hardware troubleshooting, and a background in computer science or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, imaging software, Active Directory, and ticketing systems is typically required. Strong problem-solving abilities, communication skills, and customer service orientation help Desktop Engineers stand out. These skills ensure efficient issue resolution, minimize downtime, and deliver a positive technology experience to end users.

What are some common challenges faced by desktop engineers and how are they typically addressed?

Desktop Engineers often encounter challenges such as managing diverse hardware and software configurations, troubleshooting unexpected technical issues, and supporting users with varying levels of technical expertise. Staying current with new technologies and security threats is also essential. These challenges are usually addressed through ongoing training, standardized deployment practices, and strong collaboration with IT support teams to ensure smooth operations and minimal downtime for end-users.

What is the difference between Desktop Engineer vs Network Technician?

AspectDesktop EngineerNetwork Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desk, on-site supportData centers, network rooms, on-site troubleshooting
Primary ResponsibilitiesMaintaining and troubleshooting desktops, hardware, softwareInstalling, configuring, and repairing network hardware and infrastructure
Industry UsageIT support, corporate environmentsTelecommunications, enterprise networks

While both roles support IT infrastructure, Desktop Engineers focus on end-user devices like desktops and laptops, whereas Network Technicians specialize in network hardware and connectivity. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

How much do desktop engineers make?

Desktop engineers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, certifications, and the complexity of the environment they support. Salaries can vary based on the industry and geographic location, with higher wages often found in urban areas and for those with specialized skills in troubleshooting, hardware, and software management.

Is desktop engineering a good career?

Desktop engineering is a viable IT career that involves maintaining and troubleshooting computer systems, often requiring knowledge of operating systems, hardware, and networking. It offers opportunities for certification, such as CompTIA A+ or Microsoft certifications, and can lead to roles in IT support, system administration, or network management. The job typically involves regular hours and problem-solving skills, making it suitable for those interested in technology and customer service.

What skills do desktop engineers need?

Desktop engineers need strong technical skills in operating systems, hardware troubleshooting, and software installation. They should be familiar with networking, security protocols, and common IT tools, often holding certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician. Good problem-solving, communication, and customer service skills are also essential for effective support and maintenance.
More about Desktop Engineer jobs

What are the most commonly searched types of Desktop Engineer jobs in Silver Spring, MD?

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For Desktop Engineer jobs in Silver Spring, MD, the most frequently searched job titles are:

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The top searched job categories for Desktop Engineer jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Desktop Engineer jobs?

Cities near Silver Spring, MD with the most Desktop Engineer job openings:

Desktop Engineer jobs near you
Infographic showing various Desktop Engineer job openings in Silver Spring, MD as of August 2026, with employment types broken down into 95% Full Time, 2% Part Time, and 3% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $97,195 per year, or $46.7 per hour.

NIH Executive Support Service Desktop Engineer (Level II)

Key Concepts Knowledgebase LLC

Bethesda, MD

Full-time

Re-posted 5 days ago

Job description

Key Concepts Knowledgebase, LLC., is seeking a ESS Desktop Engineer (Level II) for a project at a large government support organization. The successful candidate will work with our IT managers, engineers, technicians, and the client to ensure the expectations of both parties are fulfilled in a timely, cost-effective manner.

The ESSDesktop Engineer (Level II) responsibilities are as follows:

  • Configure, troubleshoot and install various IT hardware and applications such as desktops, routers, servers, switches, Wi-Fi antennas, Network security devices, Access control systems any other application once given the necessary procedures and authorization.

  • Analyze existing requirements and prepare for hardware acquisitions.

  • Develop installation schedules, prepare, create and test installation packages.

  • Prepare documentation for configuration changes and supporting test reports.

  • Develop training for site personnel in the use of equipment in collaboration with the training manager.

  • Coordinate post installation operations and maintenance support.

  • Keep track of all hardware inventory and provide weekly reports on status of all Hardware inventory stock.

Qualifications:

Knowledge, Skills and Abilities:

  • Must be detail-oriented, organized, and can work under tight deadlines.

  • Must have a comprehensive knowledge of generic IT hardware devices and working knowledge of new more complex devices.

  • Must have the ability to read and understand installation guides, wiring drawings, system requirements and site-specific installation policies/procedures.

  • Must have excellent analytical skills in troubleshooting IT hardware and applications, testing capabilities, problem identification and/or resolution, and preventative maintenance knowledge.

  • Must understand how to configure IT hardware, and/or be able to communicate with engineering for directives on newer system’s configuration.

  • Must have competencies in testing/verifying proper operation of all hardware installations with direction from the engineering staff or IT administration.

  • Must be able to learn installation procedures and best practices for special systems via training or direction from engineering.

  • Must have a comprehensive knowledge of MacOS IT hardware devices and software and working knowledge of new more complex devices.

  • Must have excellent analytical skills in troubleshooting MacOS IT hardware and applications, testing capabilities, problem identification and/or resolution, and preventative maintenance knowledge.

  • Must understand how to configure MacOS IT hardware, and/or be able to communicate with engineering for directives on newer system’s configuration.

Key Concepts Knowledgebase logo

About Key Concepts Knowledgebase

Sourced by ZipRecruiter

Key Concepts Knowledgebase, LLC is a Small DBE Business, and solutions-driven enterprise based in the DC area. The company is founded on the provision of quality services, creative business and IT solutions, and responsible business processes. Mission Statement: With a focus on transferring knowledge on key concepts in the process, we seek to provide our customers with the best of breed services and solutions, to solve their business problems and be part of initiatives that drive sustainable, green IT solutions.

Industry

Network security

Company size

1 - 10 Employees

Headquarters location

Fairfax, VA, US

Social media

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