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Desktop Engineer Jobs in Silver Spring, MD (NOW HIRING)

Ho Chunk, Inc.

Desktop Engineer III

Fort Belvoir, VA · On-site

Summary All Native Group is seeking a Desktop Engineer III (Senior level Desktop Engineer) with a minimum of five (5) years' experience working in the areas and performing the types of actions listed ...

hochunk

Desktop Engineer III

Fort Belvoir, VA

Summary All Native Group is seeking a Desktop Engineer III (Senior level Desktop Engineer) with a minimum of five (5) years' experience working in the areas and performing the types of actions listed ...

INSPYR Solutions

Desktop Engineer

Merrifield, VA · On-site

$22/hr

Desktop Engineer Location: Vienna VA - ONSITE Duration: 6 months (potential to extend) Compensation: $22.00/hr - 25.00/hr Work Requirements: US Citizen, GC Holders Interpersonal/Communication: • ...

Sparks Group

Level 2 Desktop Engineer

Washington, DC

$21 - $28/hr

Together we are seeking a skilled and customer-focused Level 2 Desktop Support Engineer to provide advanced technical support for end-users. This role involves troubleshooting hardware and software ...

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Desktop Engineer information

See Silver Spring, MD salary details

$10

$46

$84

How much do desktop engineer jobs pay per hour?

As of May 31, 2026, the average hourly pay for desktop engineer in Silver Spring, MD is $46.73, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $59.90 per hour, depending on experience, location, and employer.

What Is a Desktop Engineer?

A desktop engineer is responsible for troubleshooting problems with computer software and hardware. In this job, you may work as a desktop support engineer for a technical support firm that services multiple clients or for a company, school, or government agency in their IT department. Your job duties include responding to telephone and email inquiries, monitoring computer systems, installing software or hardware, and performing maintenance on computer systems. You need strong customer service and problem-solving skills and in-depth knowledge of computers to succeed in a career as a desktop engineer.

What are the key skills and qualifications needed to thrive as a Desktop Engineer, and why are they important?

To thrive as a Desktop Engineer, you need expertise in operating systems (Windows, macOS), hardware troubleshooting, and a background in computer science or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, imaging software, Active Directory, and ticketing systems is typically required. Strong problem-solving abilities, communication skills, and customer service orientation help Desktop Engineers stand out. These skills ensure efficient issue resolution, minimize downtime, and deliver a positive technology experience to end users.

What are some common challenges faced by Desktop Engineers and how are they typically addressed?

Desktop Engineers often encounter challenges such as managing diverse hardware and software configurations, troubleshooting unexpected technical issues, and supporting users with varying levels of technical expertise. Staying current with new technologies and security threats is also essential. These challenges are usually addressed through ongoing training, standardized deployment practices, and strong collaboration with IT support teams to ensure smooth operations and minimal downtime for end-users.

What are Desktop Engineers?

Desktop Engineers are IT professionals responsible for installing, maintaining, and troubleshooting computer desktops, laptops, and related hardware within an organization. They ensure that end-users have reliable access to computers, software, and networks, and often handle technical support for issues related to operating systems, applications, and device connectivity. Desktop Engineers may also be involved in deploying updates, managing user permissions, and maintaining IT security standards. Their role is crucial in ensuring smooth day-to-day operations and minimal downtime for employees who rely on technology.

Can a computer engineer make $500,000?

A computer engineer can potentially earn $500,000 or more annually, especially with advanced skills, experience, and roles in high-paying industries such as software development, systems architecture, or executive positions. Achieving this level often requires specialized expertise, certifications, and sometimes leadership responsibilities or entrepreneurial ventures.

What is the difference between Desktop Engineer vs Network Technician?

AspectDesktop EngineerNetwork Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desk, on-site supportData centers, network rooms, on-site troubleshooting
Primary ResponsibilitiesMaintaining and troubleshooting desktops, hardware, softwareInstalling, configuring, and repairing network hardware and infrastructure
Industry UsageIT support, corporate environmentsTelecommunications, enterprise networks

While both roles support IT infrastructure, Desktop Engineers focus on end-user devices like desktops and laptops, whereas Network Technicians specialize in network hardware and connectivity. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

More about Desktop Engineer jobs
What are the most commonly searched types of Desktop Engineer jobs in Silver Spring, MD? The most popular types of Desktop Engineer jobs in Silver Spring, MD are:
What are popular job titles related to Desktop Engineer jobs in Silver Spring, MD? For Desktop Engineer jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Desktop Engineer jobs in Silver Spring, MD look for? The top searched job categories for Desktop Engineer jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Desktop Engineer jobs? Cities near Silver Spring, MD with the most Desktop Engineer job openings:
Desktop Engineer jobs near you
Infographic showing various Desktop Engineer job openings in Silver Spring, MD as of May 2026, with employment types broken down into 94% Full Time, 1% Part Time, and 5% Contract. Highlights an 58% Physical, 34% Hybrid, and 8% Remote job distribution, with an average salary of $97,195 per year, or $46.7 per hour.

Desktop Engineer

Meta Force Technology Staffing LLC

Washington, DC • On-site

Contractor

Posted 23 days ago

Job description

100% on-site

1155 Sixteenth Street NW

Washington D.C. District of Columbia 20036

ADDITIONAL DETAILS FROM THE CALL:

  • Need someone with basic troubleshooting experience that has worked on a service desk previously, will help with desktop refreshes and troubleshooting M365 issues
  • Know how to escalate between level 2 and 3 issues, handle multiple tasks simultaneously, attention to detail
  • Nice to have: M365 servicing experience (SharePoint, OneDrive, Teams, etc.), Mac troubleshooting experience

Job Summary: As a Level 2 Desktop Engineer, you will provide advanced technical support for desktop hardware, software, and network-related issues. You will handle escalated support tickets, perform troubleshooting, and maintain the organization's computing resources. This role requires strong problem-solving skills and a deep understanding of IT systems, including SaaS management.

Key Responsibilities:

  • Provide advanced troubleshooting and resolution for desktop, laptop, and peripheral issues.
  • Respond to and manage escalated support tickets, ensuring timely resolution.
  • Install, configure, and maintain software and hardware components.
  • Assist in the setup and support of network-related issues.
  • Document support processes and resolutions in the ticketing system.
  • Collaborate with other IT teams to resolve issues and improve support processes.
  • Maintain knowledge of current IT trends and technologies.
  • Administer and manage M365 services, with a focus on Teams, SharePoint, and OneDrive.
  • Mentor and train junior support staff.
  • Participate in IT projects and initiatives, contributing technical expertise.

Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • 2-4 years of experience in desktop support or a related IT role.
  • Strong understanding of computer hardware, software, and networks.
  • Experience with M365 administration, specifically Teams, SharePoint, and OneDrive.
  • Ability to troubleshoot and resolve advanced technical issues.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Experience with Mac support and troubleshooting or experience with Jamf a plus.
  • Industry certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are a plus.

Skills:

  • Windows operating systems
  • Active Directory
  • Microsoft Office Suite
  • Remote desktop tools