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Desktop Engineer Ii Jobs in Silver Spring, MD (NOW HIRING)

hochunk

Desktop Support Engineer II

Fort Belvoir, VA

Summary All Native Group is seeking a Desktop Engineer II (Mid-level Desktop Engineer) with a minimum of three (3) years' experience working in the areas and performing the types of actions listed in ...

Addison Group

Desktop Engineer - Tier 1

Washington, DC · On-site

$30/hr

Position Title: Desktop Engineer - Tier 1 Location: Washington, DC Assignment Type: 3 months ... Tier 2 Support & Troubleshooting * Serve as an escalation point for issues beyond Tier 1 capability.

System One

Desktop Packaging Engineer

Reston, VA · On-site

Requirements * 2+ years of experience in desktop engineering, desktop application packaging, or application deployment support. * 2+ years of experience managing application deployments across ...

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All JobsDesktop Engineer Ii JobsDesktop Engineer Ii Jobs in Silver Spring, MD

Desktop Engineer Ii information

See Silver Spring, MD salary details

$10

$46

$84

How much do desktop engineer ii jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for desktop engineer ii in Silver Spring, MD is $46.73, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $59.90 per hour, depending on experience, location, and employer.

What is the difference between Desktop Engineer Ii vs Desktop Support Specialist?

AspectDesktop Engineer IIDesktop Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentIT departments, corporate offices, technical teamsHelp desks, user support centers, corporate offices
ResponsibilitiesAdvanced troubleshooting, hardware/software upgrades, system maintenanceUser support, issue resolution, basic troubleshooting
Industry UsageIT, technology, corporate sectorsIT, customer service, corporate sectors

While both roles support desktop users, a Desktop Engineer II typically handles more complex technical issues, performs system upgrades, and maintains infrastructure, whereas a Desktop Support Specialist focuses on user support and basic troubleshooting. The roles often overlap but differ mainly in technical depth and scope.

Is desktop engineer a good job?

A Desktop Engineer II is responsible for maintaining and troubleshooting computer systems, hardware, and software in an organization. The role typically requires technical skills, certifications like CompTIA A+ or Microsoft Certified, and offers opportunities for career growth in IT support and systems administration. Job satisfaction depends on interest in technology and problem-solving, with a generally stable demand in many industries.

What is a level 2 desktop engineer job description?

A Level 2 Desktop Engineer is responsible for troubleshooting and resolving hardware, software, and network issues on desktop systems. They provide technical support, perform system upgrades, and may assist with user account management, often working with remote tools and maintaining documentation. This role typically requires strong problem-solving skills and knowledge of operating systems like Windows or macOS.

What are popular job titles related to Desktop Engineer Ii jobs in Silver Spring, MD?

For Desktop Engineer Ii jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Desktop Engineer Ii jobs in Silver Spring, MD look for?

The top searched job categories for Desktop Engineer Ii jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Desktop Engineer Ii jobs?

Cities near Silver Spring, MD with the most Desktop Engineer Ii job openings:

Desktop Engineer Ii jobs near you
Infographic showing various Desktop Engineer Ii job openings in Silver Spring, MD as of August 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution, with an average salary of $97,195 per year, or $46.7 per hour.

Desktop Engineer

Washington, DC • On-site

Meta Force Technology Staffing LLC
See more jobs at Meta Force Technology Staffing LLCexternal

Contractor

Re-posted 7 days ago

Job description

100% on-site

1155 Sixteenth Street NW

Washington D.C. District of Columbia 20036

ADDITIONAL DETAILS FROM THE CALL:

  • Need someone with basic troubleshooting experience that has worked on a service desk previously, will help with desktop refreshes and troubleshooting M365 issues
  • Know how to escalate between level 2 and 3 issues, handle multiple tasks simultaneously, attention to detail
  • Nice to have: M365 servicing experience (SharePoint, OneDrive, Teams, etc.), Mac troubleshooting experience

Job Summary: As a Level 2 Desktop Engineer, you will provide advanced technical support for desktop hardware, software, and network-related issues. You will handle escalated support tickets, perform troubleshooting, and maintain the organization's computing resources. This role requires strong problem-solving skills and a deep understanding of IT systems, including SaaS management.

Key Responsibilities:

  • Provide advanced troubleshooting and resolution for desktop, laptop, and peripheral issues.
  • Respond to and manage escalated support tickets, ensuring timely resolution.
  • Install, configure, and maintain software and hardware components.
  • Assist in the setup and support of network-related issues.
  • Document support processes and resolutions in the ticketing system.
  • Collaborate with other IT teams to resolve issues and improve support processes.
  • Maintain knowledge of current IT trends and technologies.
  • Administer and manage M365 services, with a focus on Teams, SharePoint, and OneDrive.
  • Mentor and train junior support staff.
  • Participate in IT projects and initiatives, contributing technical expertise.

Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • 2-4 years of experience in desktop support or a related IT role.
  • Strong understanding of computer hardware, software, and networks.
  • Experience with M365 administration, specifically Teams, SharePoint, and OneDrive.
  • Ability to troubleshoot and resolve advanced technical issues.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Experience with Mac support and troubleshooting or experience with Jamf a plus.
  • Industry certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are a plus.

Skills:

  • Windows operating systems
  • Active Directory
  • Microsoft Office Suite
  • Remote desktop tools