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Desktop Engineer Jobs in Baltimore, MD (NOW HIRING)

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Desktop Engineer information

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$10

$44

$81

How much do desktop engineer jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for desktop engineer in Baltimore, MD is $44.91, according to ZipRecruiter salary data. Most workers in this role earn between $27.69 and $57.55 per hour, depending on experience, location, and employer.

What does a desktop engineer do?

A desktop engineer is responsible for installing, maintaining, and troubleshooting desktop computers, operating systems, and related hardware and software. They often support end-users, perform system updates, and ensure security protocols are followed, typically using tools like remote management software and diagnostic utilities.

What is the difference between Desktop Engineer vs Network Technician?

AspectDesktop EngineerNetwork Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desk, on-site supportData centers, network rooms, on-site troubleshooting
Primary ResponsibilitiesMaintaining and troubleshooting desktops, hardware, softwareInstalling, configuring, and repairing network hardware and infrastructure
Industry UsageIT support, corporate environmentsTelecommunications, enterprise networks

While both roles support IT infrastructure, Desktop Engineers focus on end-user devices like desktops and laptops, whereas Network Technicians specialize in network hardware and connectivity. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

What engineers make $300,000 a year?

Senior engineers in specialized fields such as software engineering, data engineering, or systems architecture can earn $300,000 or more annually, especially with extensive experience, advanced skills, and in high-demand industries. Roles often require advanced certifications, leadership responsibilities, or working in competitive markets with high cost of living.

What engineer makes $500,000 a year?

While most engineering roles do not reach a $500,000 annual salary, some highly specialized or senior-level engineers, such as senior software engineers, data engineers, or those in executive or consulting positions, can earn this level of compensation. Achieving this often requires extensive experience, advanced skills, and sometimes working in high-paying industries or companies with performance-based bonuses and stock options.

What are Desktop Engineers?

Desktop Engineers are IT professionals responsible for installing, maintaining, and troubleshooting computer desktops, laptops, and related hardware within an organization. They ensure that end-users have reliable access to computers, software, and networks, and often handle technical support for issues related to operating systems, applications, and device connectivity. Desktop Engineers may also be involved in deploying updates, managing user permissions, and maintaining IT security standards. Their role is crucial in ensuring smooth day-to-day operations and minimal downtime for employees who rely on technology.

What Is a Desktop Engineer?

A desktop engineer is responsible for troubleshooting problems with computer software and hardware. In this job, you may work as a desktop support engineer for a technical support firm that services multiple clients or for a company, school, or government agency in their IT department. Your job duties include responding to telephone and email inquiries, monitoring computer systems, installing software or hardware, and performing maintenance on computer systems. You need strong customer service and problem-solving skills and in-depth knowledge of computers to succeed in a career as a desktop engineer.

What are the key skills and qualifications needed to thrive as a Desktop Engineer, and why are they important?

To thrive as a Desktop Engineer, you need expertise in operating systems (Windows, macOS), hardware troubleshooting, and a background in computer science or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, imaging software, Active Directory, and ticketing systems is typically required. Strong problem-solving abilities, communication skills, and customer service orientation help Desktop Engineers stand out. These skills ensure efficient issue resolution, minimize downtime, and deliver a positive technology experience to end users.

How much do desktop engineers make in the US?

Desktop engineers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced professionals with specialized skills can earn higher salaries, especially in tech hubs or with advanced certifications like CompTIA A+ or Microsoft Certified solutions expert.

What are some common challenges faced by Desktop Engineers and how are they typically addressed?

Desktop Engineers often encounter challenges such as managing diverse hardware and software configurations, troubleshooting unexpected technical issues, and supporting users with varying levels of technical expertise. Staying current with new technologies and security threats is also essential. These challenges are usually addressed through ongoing training, standardized deployment practices, and strong collaboration with IT support teams to ensure smooth operations and minimal downtime for end-users.
More about Desktop Engineer jobs
What are popular job titles related to Desktop Engineer jobs in Baltimore, MD? For Desktop Engineer jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Desktop Engineer jobs in Baltimore, MD look for? The top searched job categories for Desktop Engineer jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Desktop Engineer jobs? Cities near Baltimore, MD with the most Desktop Engineer job openings:
Desktop Engineer jobs near you
Infographic showing various Desktop Engineer job openings in Baltimore, MD as of July 2026, with employment types broken down into 81% Full Time, and 19% Contract. Highlights an 100% In-person job distribution, with an average salary of $93,417 per year, or $44.9 per hour.
Desktop Engineer

Desktop Engineer

Global Enterprise Services, LLC

Fort George G Meade, MD • On-site

$83K - $95K/yr

Full-time

Posted 12 days ago

Job description

DISA DES - Desktop Hardware Engineer

GES is seeking a Tier III Desktop Hardware Engineer for the DISA DES program. Under general supervision, provides third-tier support to end-users for PC, server, mainframe applications and hardware. Handles problems that the first and second tier of help desk support is unable to resolve. May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications to reduce user problems. Maintains currency and high level of technical skill in field of expertise. Escalates more complex problems to Senior Level.

Education and Experience: 

  • High School Diploma or equivalent
  • 3+ years of applicable work experience
  • ITIL, HDI, or Windows 10 MCTS certification
  • Remedy/ServiceNow experience
  • Security+ CE (or appropriate DoDM 8570 Baseline Certification)
  • IAT Level II certification is required before start 

Responsibilities: 

  • Experience supporting Windows 10, and MS Office 2016
  • Experience using Remedy or a similar ticketing system
  • Highly skilled at explaining technical subjects to non- technical as well as technical customers
  • Expert in STIGs, Policy and Procedures for PC Techs
  • Strong customer service orientation
  • Current and proficient in any new concepts or practices in own IT discipline and applies that knowledge to the current work.
  • Ability to work with other teams outside of Field Ops
  • Work with PC Techs to resolve issues
  • Installs, configures, tests, maintains, monitors, and troubleshoots level III end user workstation equipment and printers
  • Have flexible working hours to be available to support team when needed 
  • Perform all other duties as assigned 

Knowledge and Skills: 

  • Has basic knowledge of Project Management.
  • Technical writing experience
  • Innovative, team-oriented problem solver
  • Strong commitment to providing quality service
  • Excellent interpersonal, negotiation and communication (verbal and written) skills
  • Excellent organizational, time management and follow through skills
  • Ability to manage multiple competing priorities
  • Strong analytical and follow through skills
  • Ability to coordinate and get cooperation from multiple areas within IT to accomplish assignments
  • Ability to work well independently on defined tasks
  • Ability to work well as part of a team

Technical Knowledge 

  • Experience working in a DoD environment
  • Experience working with 3rd party vendors
  • Training PC Techs on Printers

Clearance/Citizenship:

  • Secret
  • Must be US Citizen

Travel Requirements:

This position will involve minimal travel

Location:  Fort Meade, MD