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Desktop Engineer Jobs in Baltimore, MD (NOW HIRING)

AAC

Tier 2 Deskside Technician

Fort George G Meade, MD · On-site

$22.50 - $28.50/hr

Provides Tier 2 desktop support to users for PC, server, mainframe applications, and hardware ... May interact with network services, software systems engineering, and/or applications development ...

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Desktop Engineer information

See Baltimore, MD salary details

$10

$44

$81

How much do desktop engineer jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for desktop engineer in Baltimore, MD is $44.91, according to ZipRecruiter salary data. Most workers in this role earn between $27.69 and $57.55 per hour, depending on experience, location, and employer.

How much do desktop engineers make?

Desktop engineers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, certifications, and the complexity of the environment they support. Salaries can vary based on the industry and geographic location, with higher wages often found in urban areas and for those with specialized skills in troubleshooting, hardware, and software support.

What is the difference between Desktop Engineer vs Network Technician?

AspectDesktop EngineerNetwork Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desk, on-site supportData centers, network rooms, on-site troubleshooting
Primary ResponsibilitiesMaintaining and troubleshooting desktops, hardware, softwareInstalling, configuring, and repairing network hardware and infrastructure
Industry UsageIT support, corporate environmentsTelecommunications, enterprise networks

While both roles support IT infrastructure, Desktop Engineers focus on end-user devices like desktops and laptops, whereas Network Technicians specialize in network hardware and connectivity. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

What is a desktop engineer?

A desktop engineer is responsible for troubleshooting problems with computer software and hardware. In this job, you may work as a desktop support engineer for a technical support firm that services multiple clients or for a company, school, or government agency in their IT department. Your job duties include responding to telephone and email inquiries, monitoring computer systems, installing software or hardware, and performing maintenance on computer systems. You need strong customer service and problem-solving skills and in-depth knowledge of computers to succeed in a career as a desktop engineer.

What are the key skills and qualifications needed to thrive as a desktop engineer, and why are they important?

To thrive as a Desktop Engineer, you need expertise in operating systems (Windows, macOS), hardware troubleshooting, and a background in computer science or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, imaging software, Active Directory, and ticketing systems is typically required. Strong problem-solving abilities, communication skills, and customer service orientation help Desktop Engineers stand out. These skills ensure efficient issue resolution, minimize downtime, and deliver a positive technology experience to end users.

What are some common challenges faced by desktop engineers and how are they typically addressed?

Desktop Engineers often encounter challenges such as managing diverse hardware and software configurations, troubleshooting unexpected technical issues, and supporting users with varying levels of technical expertise. Staying current with new technologies and security threats is also essential. These challenges are usually addressed through ongoing training, standardized deployment practices, and strong collaboration with IT support teams to ensure smooth operations and minimal downtime for end-users.
More about Desktop Engineer jobs
What are popular job titles related to Desktop Engineer jobs in Baltimore, MD? For Desktop Engineer jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Desktop Engineer jobs in Baltimore, MD look for? The top searched job categories for Desktop Engineer jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Desktop Engineer jobs? Cities near Baltimore, MD with the most Desktop Engineer job openings:
Desktop Engineer jobs near you
Infographic showing various Desktop Engineer job openings in Baltimore, MD as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $93,421 per year, or $44.9 per hour.

Desktop Systems Engineer - Active TS/SCI with CI Poly

ENS Solutions, LLC

Annapolis Junction, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Our work depends on a Systems Engineer joining our team to support Government activities in Annapolis Junction, MD or Sterling, VA.

As a Systems Engineer supporting the Government, you will be a part of a team charged with engineering solutions for desktop (physical & virtual) builds for Windows, Apple, and Linux operating systems, STIF compliance, life cycle, etc.

In this role, a typical day may include:

Building the strategy for the endpoint environment, including emerging technology, new technical solutions, software, and hardware based on DIA CIO road maps

Maintaining DISA-approved WIM and Secure Host Baseline (SHB) including testing and transferring to appropriate enclaves

Downloading, packaging, and deploying Windows and Office Security Updates

Developing, implementing, and documenting formal configuration guides as needed

Developing, testing, deploying, and maintaining Group Policy Objects (GPOs) in Microsoft Active Directory (AD) for end user devices, which implement STIG and other device and account controls

Developing, testing, and deploying desktop images including applications and GPO updates

Deploying and updating approved packaged applications using PowerShell App Deployment Toolkit (PSADT)

Developing technical support documentation for IT equipment and systems as required

Requirements

  • High School and 10+ years / Associate's and 8+ year /Bachelor's Degree and 6+ years/ Master's Degree and 4+ years of relevant years of experience required.
  • Detailed knowledge of end user computing environments including Windows 10, Windows 11, Mac OSX, and their supporting infrastructure components such as Active Directory, group policy creation and maintenance, and SCCM
  • Experience with deploying, configuring, and managing enterprise solutions for Windows 10 and 11
  • Experience with Python, PowerShell, and Bash Scripting
  • Familiarity with VMware ESXi and VSphere.
  • Familiarity with virtualization network on multiple classifications.
  • Familiarity with Citrix or VMware VDI architecture.
  • Must possess an Active TS/SCI and willingness to obtain and maintain a CI Poly

Benefits

Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients.

Why ENS?

  • Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS
  • 401k Contribution from Day 1
  • PTO + 11 Paid Federal Holidays
  • Long & Short Term Disability Insurance
  • Group Term Life Insurance
  • Tuition, Certification & Professional Development Assistance
  • Workers' Compensation
  • Relocation Assistance

Candidate AI Usage Policy

AI tools are an important part of daily work at ENS Solutions, and we are committed to their responsible and ethical use. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.

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