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Desktop Engineer Two Jobs in Chicago, IL (NOW HIRING)

Prolim Global

Desktop Support Specialist

Chicago, IL · On-site

Required Qualifications * 2-4 years of experience in desktop support, technical support, endpoint support, or desktop engineering in a corporate environment. * Strong hands-on knowledge of Windows 10 ...

Bright Mind Solutions LLC

Mac OS Developer

Chicago, IL · On-site

... Desktop Engineer to support the buildout and expansion of our enterprise macOS environment. This ... Provide Tier 2/3 support for macOS devices, escalating when necessary. * Administer macOS devices ...

ConfigUSA

Desktop Support Specialist

Chicago, IL · On-site

Required Qualifications ● Experience: 2-4 years of technical support or desktop engineering experience in a corporate environment. ● OS & Hardware Mastery: Deep technical knowledge of Windows 10 ...

Deloitte

Lead Workplace Engineer II/M365

Chicago, IL

$105K - $139K/yr

Lead workstreams for workplace transformation initiatives across mobility, desktop delivery ... Lead Cloud Infrastructure Engineer II - Workplace Engineering/M365 AI & Engineering helps ...

IDEX

Desktop Support Systems Analyst

Northbrook, IL · On-site

$65 - $85/hr

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR ... End-User SupportProvide Level 2 technical support for hardware, software, and connectivity ...

Sonoma Consulting Inc.

Service Desk Analyst

Glenview, IL

$20.25 - $27.50/hr

The ideal candidate will have a minimum of two years experience in a corporate Service Desk role; a ... Service Desk Analyst, Desktop Support, Desktop Engineer, Technical Support Skills: Windows 7, ...

IDEX

Desktop Support Systems Analyst

Northbrook, IL · On-site

$36/hr

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR ... Provide Level 2 technical support for hardware, software, and connectivity issues * Support both ...

Resource Innovations

Energy Engineer

Chicago, IL · Remote

Responsibilities may include remote data analysis, desktop engineering review, savings calculations ... At least 2 years of relevant experience in commercial and industrial (C&I) energy efficiency, retro ...

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Showing results 21-40

All JobsDesktop Engineer Two JobsDesktop Engineer Two Jobs in Chicago, IL

Desktop Engineer Two information

See Chicago, IL salary details

$10

$46

$84

How much do desktop engineer two jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for desktop engineer two in Chicago, IL is $46.56, according to ZipRecruiter salary data. Most workers in this role earn between $28.70 and $59.66 per hour, depending on experience, location, and employer.

What is the difference between Desktop Engineer Two vs Desktop Engineer One?

AspectDesktop Engineer TwoDesktop Engineer One
Required CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA A+ or equivalent
Work EnvironmentCorporate offices, IT support teamsSmall business or entry-level support roles
Employer & Industry UsageIT departments across various industriesEntry-level IT support roles in similar industries
Common Search & ComparisonYesYes

Desktop Engineer Two typically requires more experience and advanced certifications than Desktop Engineer One. They often handle more complex issues, work in larger teams, and support a broader range of hardware and software. Desktop Engineer One is usually an entry-level position focused on basic troubleshooting and support. Understanding these differences helps candidates and employers align expectations and qualifications.

Is desktop engineer two a good career?

A Desktop Engineer Two is a mid-level IT role responsible for maintaining and troubleshooting desktop systems, often requiring knowledge of operating systems, hardware, and networking. It can be a stable career path with opportunities for advancement into senior technical or management positions, especially with relevant certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician. The role offers steady employment in various industries, but career growth depends on skill development and experience.

What are popular job titles related to Desktop Engineer Two jobs in Chicago, IL?

For Desktop Engineer Two jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Desktop Engineer Two jobs in Chicago, IL look for?

The top searched job categories for Desktop Engineer Two jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Desktop Engineer Two jobs?

Cities near Chicago, IL with the most Desktop Engineer Two job openings:

Desktop Engineer Two jobs near you
Infographic showing various Desktop Engineer Two job openings in Chicago, IL as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 80% Full Time, 15% Part Time, and 3% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $96,853 per year, or $46.6 per hour.

Desktop Support Specialist

Prolim Global

Chicago, IL • On-site

Contractor

Posted 21 days ago

Key responsibilities

  • Build, configure, provision, and deploy Dell Windows laptops using Microsoft Intune and Windows Autopilot.

  • Provide Tier 1/Tier 2 desktop and endpoint support for Windows and macOS users.

  • Manage user incidents and service requests through ServiceNow, including logging, prioritization, escalation, resolution, and SLA tracking.

Job description

PROLIM Global Corporation (www.prolim.com) is currently seeking Desktop Support Specialist for location, Chicago, IL, United State location for one of our Top clients.
Location: Chicago, IL – Onsite
Duration: 6 Months [ With Possible Extension]
Job Type: Contract
Experience Required: 2-4 Years

Job Summary:

We are seeking a skilled Desktop Support Specialist to provide hands-on and remote technical support for enterprise hardware, operating systems, and core business applications. The ideal candidate will have strong experience supporting Windows 10/11, macOS, Dell commercial laptops, Active Directory, Microsoft Intune, Autopilot, Tanium, and ServiceNow.

The candidate will be responsible for endpoint provisioning, troubleshooting, lifecycle management, security compliance, and delivering excellent customer support in an enterprise environment.

Key Responsibilities

  • Build, configure, provision, and deploy Dell Windows laptops using Microsoft Intune and Windows Autopilot.
  • Configure and support macOS devices using Jamf.
  • Provide Tier 1/Tier 2 desktop and endpoint support for Windows and macOS users.
  • Troubleshoot hardware failures, operating system issues, application problems, VPN, Wi-Fi, network connectivity, monitors, docking stations, and peripherals.
  • Manage user incidents and service requests through ServiceNow, including logging, prioritization, escalation, resolution, and SLA tracking.
  • Use Tanium for endpoint management, real-time endpoint queries, compliance monitoring, and software deployment.
  • Administer Active Directory, including domain services, Group Policy, user account provisioning, and access management.
  • Support Microsoft Intune and Autopilot for zero-touch device deployment, configuration, and compliance policies.
  • Maintain accurate hardware and software inventory throughout the complete asset lifecycle.
  • Support employee onboarding, offboarding, device replacements, repairs, and equipment disposal.
  • Diagnose and resolve technical issues while minimizing user downtime.
  • Document troubleshooting steps, resolutions, configurations, and asset information.
  • Provide clear and professional technical assistance to non-technical users.
  • Collaborate with IT teams to escalate complex issues and improve endpoint support processes.

Required Qualifications

  • 2–4 years of experience in desktop support, technical support, endpoint support, or desktop engineering in a corporate environment.
  • Strong hands-on knowledge of Windows 10/11 and macOS.
  • Strong experience supporting Dell commercial laptops and enterprise peripherals.
  • Hands-on experience with Active Directory, including Group Policy and account provisioning.
  • Hands-on experience with Microsoft Intune and Windows Autopilot.
  • Experience with Tanium for endpoint management and software deployment.
  • Experience with ServiceNow for ITSM incident and request management.
  • Experience with Jamf for macOS device management is preferred.
  • Strong troubleshooting skills across hardware, software, operating system, VPN, Wi-Fi, and basic network issues.
  • Excellent communication and customer-service skills.
  • Ability to explain technical concepts clearly to non-technical users.
  • Strong teamwork, organization, and problem-solving abilities.

Preferred Skills

  • Microsoft Entra ID / Identity Management
  • Windows 11
  • OpenLDAP
  • ServiceNow
  • Microsoft Intune
  • Windows Autopilot
  • Tanium
  • Jamf
  • Active Directory / Group Policy
  • Dell commercial hardware
  • macOS
  • VPN / Wi-Fi troubleshooting

Candidates must be available to work onsite in Chicago from the first day of the engagement.

About PROLIM Corporation   

PROLIM is a leading provider of end-to-end IT, PLM and Engineering Services and Solutions for Global 1000 companies. They understand business as much as technology, and help their customers improve their profitability and efficiency by providing high value technology consulting, staffing, and project management outsourcing services. 

Their IT and PLM consulting offerings include; Advisory, PLM Software/Services, Program Management, Solution Architecture Training/Staffing, Cloud Solutions, Servers/Networking, Infrastructure, ERP Practices and QA Services. Engineering services include Data Translation, CAD/CAM/CAE, Process & Product Engineering, Prototyping, and Testing/Validation within a wide range of markets and industries.