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Desktop Engineer Two Jobs in Chicago, IL (NOW HIRING)

LRS

Sr. Desktop Engineer

Chicago, IL · Hybrid

$45 - $65/hr

LRS Consulting Services is seeking a Senior Desktop Engineer to join a collaborative, tight-knit ... This is a hybrid position based out of Northbrook, IL (3 days in office, 2 days remote). The ...

NorthShore

Systems Engineer II

Arlington Heights, IL · On-site

$41.64 - $64.54/hr

Work with infrastructure, desktop engineering, and cybersecurity teams to validate policy ... than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team ...

Shure

Engineer II, Software

Niles, IL · On-site

$98K - $134K/yr

As an Engineer II, Software , you will play a critical role in transforming cutting-edge AI/ML ... desktop, cloud, and database applications. Suggest subject-matter-relevant features and other ...

Shure

Engineer II, Software

Niles, IL

$98K - $134K/yr

As an Engineer II, Software , you will play a critical role in transforming cutting-edge AI/ML ... desktop, cloud, and database applications. Suggest subject-matter-relevant features and other ...

Shure

Engineer II, Software

Niles, IL

$98K - $134K/yr

As an Engineer II, Software , you will play a critical role in transforming cutting-edge AI/ML ... desktop, cloud, and database applications. Suggest subject-matter-relevant features and other ...

Shure

Engineer II, Software

Niles, IL · On-site

$98K - $134K/yr

As an Engineer II, Software , you will play a critical role in transforming cutting-edge AI/ML ... desktop, cloud, and database applications. Suggest subject-matter-relevant features and other ...

TalentFish LLC

IT Security Engineer II

Skokie, IL · On-site

$46 - $72/hr

Network, Server, Desktop, Database, Cloud & Application Security * Vulnerability & Risk Management: Vulnerability Management, Risk Assessments, Security Governance * Enterprise Security: Security ...

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All JobsDesktop Engineer Two JobsDesktop Engineer Two Jobs in Chicago, IL

Desktop Engineer Two information

See Chicago, IL salary details

$10

$46

$84

How much do desktop engineer two jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for desktop engineer two in Chicago, IL is $46.56, according to ZipRecruiter salary data. Most workers in this role earn between $28.70 and $59.66 per hour, depending on experience, location, and employer.

What is a Tier 2 desktop support job description?

A Tier 2 desktop support technician provides advanced technical assistance for hardware, software, and network issues that cannot be resolved by Tier 1 support. They troubleshoot complex problems, perform system upgrades, and may use remote support tools, often requiring knowledge of operating systems, troubleshooting skills, and relevant certifications. The role typically involves working in a help desk environment with a focus on resolving escalated user issues efficiently.

What is the 3 month rule for jobs?

The 3 month rule in the context of a Desktop Engineer Two role typically refers to the probation or trial period that employers may set, often lasting around three months, during which performance is evaluated before confirming permanent employment. During this time, employees are usually expected to demonstrate proficiency with desktop support, troubleshooting, and relevant tools like remote management software. Completing this period successfully can lead to benefits such as job stability and potential salary increases.

What engineer makes 500,000 a year?

While most desktop engineers earn significantly less, highly experienced or specialized professionals in senior or executive roles within IT or technology companies can reach or exceed a $500,000 annual salary, often through bonuses, stock options, or profit sharing. Such compensation typically requires extensive expertise, certifications, and leadership responsibilities.

What is the difference between Desktop Engineer Two vs Desktop Engineer One?

AspectDesktop Engineer TwoDesktop Engineer One
Required CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA A+ or equivalent
Work EnvironmentCorporate offices, IT support teamsSmall business or entry-level support roles
Employer & Industry UsageIT departments across various industriesEntry-level IT support roles in similar industries
Common Search & ComparisonYesYes

Desktop Engineer Two typically requires more experience and advanced certifications than Desktop Engineer One. They often handle more complex issues, work in larger teams, and support a broader range of hardware and software. Desktop Engineer One is usually an entry-level position focused on basic troubleshooting and support. Understanding these differences helps candidates and employers align expectations and qualifications.

What are good second jobs for engineers?

For a Desktop Engineer Two, good second jobs include freelance IT support, technical consulting, or remote troubleshooting roles that leverage technical skills. These positions often offer flexible hours and can be done outside regular work schedules, making them suitable for engineers seeking additional income or experience in related areas.
What are popular job titles related to Desktop Engineer Two jobs in Chicago, IL? For Desktop Engineer Two jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Desktop Engineer Two jobs in Chicago, IL look for? The top searched job categories for Desktop Engineer Two jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Desktop Engineer Two jobs? Cities near Chicago, IL with the most Desktop Engineer Two job openings:
Desktop Engineer Two jobs near you
Infographic showing various Desktop Engineer Two job openings in Chicago, IL as of July 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $96,853 per year, or $46.6 per hour.
Desktop Engineer

Desktop Engineer

Hexaware Technologies, Inc

Rosemont, IL • On-site

Other

Posted 11 days ago

Job description

Position: Desktop Engineer

Location: Rosemont, IL 60018 (Onsite)

Hiring: Fulltime with Hexaware Technologies

Key Responsibilities:

  • Image, configure, deploy, and maintain desktop and laptop computers.
  • Install, upgrade, and support Windows operating systems and standard business applications.
  • Troubleshoot and resolve hardware issues involving desktops, laptops, monitors, docking stations, and peripherals.
  • Diagnose and resolve software-related issues, including operating system errors, application failures, and connectivity problems.
  • Configure, install, and troubleshoot network and local printers.
  • Provide technical support to end users via phone, email, remote support tools, and in-person assistance.
  • Manage user accounts, passwords, and permissions in Active Directory and Microsoft 365 environments.
  • Install and configure hardware upgrades and replacement components as needed.
  • Document support activities, incidents, and resolutions in the ticketing system.
  • Escalate complex technical issues to appropriate teams when necessary.
  • Maintain inventory of IT assets, including computers, monitors, printers, and accessories.
  • Follow established IT policies, procedures, and security standards.

Required Qualifications:

  • 2+ years of desktop support, help desk, or technical support experience.
  • Experience imaging and deploying computers using standard imaging tools and processes.
  • Strong knowledge of Windows operating systems and Microsoft Office applications.
  • Experience troubleshooting desktops, laptop, hardware, and software issues.
  • Experience configuring and supporting printers, scanners, and related peripherals.
  • Basic understanding of networking concepts, including TCP/IP, DNS, DHCP, and wireless connectivity.
  • Experience with Active Directory user administration.
  • Strong communication and customer service skills.
  • Ability to prioritize multiple support requests and meet service-level expectations.

Preferred Qualifications:

  • Experience with Microsoft 365 administration.
  • Familiarity with endpoint management tools such as Microsoft Intune, SCCM, or similar platforms.
  • CompTIA A+, Network+, or other relevant certifications.
  • Experience working in an enterprise IT environment.

Physical Requirements:

  • Ability to lift and move computer equipment up to 50 pounds.
  • Ability to walk, bend, and perform workstation setups as needed.

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