ZipRecruiter

Log In

1

Desktop Engineer Two Jobs in Florida (NOW HIRING)

The Amatriot Group

Desktop Systems Technician

Tampa, FL · On-site

$50K - $65K/yr

This role provides face-to-face and remote Tier 1 and Tier 2 incident resolution to customers with ... Collaborate with software developers, system administrators, and other stakeholders to implement ...

QBE LLC (Federal)

Senior VDI Systems Engineer

Doral, FL

$96K - $132K/yr

... desktop issues. * Professional certifications such as VCP-DT, INCOSE CSEP/ESEP, DoD 8570.01-M IAT Level II, ITIL Foundation, PMP, or Agile certifications. * Experience working within a DoD Combatant ...

next page

Showing results 1-20

All JobsDesktop Engineer Two JobsDesktop Engineer Two Jobs in Florida

Desktop Engineer Two information

What is a Tier 2 desktop support job description?

A Tier 2 desktop support technician provides advanced technical assistance for hardware, software, and network issues that cannot be resolved by Tier 1 support. They troubleshoot complex problems, perform system upgrades, and may use remote support tools, often requiring knowledge of operating systems, troubleshooting skills, and relevant certifications. The role typically involves working in a help desk environment with a focus on resolving escalated user issues efficiently.

What is the 3 month rule for jobs?

The 3 month rule in the context of a Desktop Engineer Two role typically refers to the probation or trial period that employers may set, often lasting around three months, during which performance is evaluated before confirming permanent employment. During this time, employees are usually expected to demonstrate proficiency with desktop support, troubleshooting, and relevant tools like remote management software. Completing this period successfully can lead to benefits such as job stability and potential salary increases.

What engineer makes 500,000 a year?

While most desktop engineers earn significantly less, highly experienced or specialized professionals in senior or executive roles within IT or technology companies can reach or exceed a $500,000 annual salary, often through bonuses, stock options, or profit sharing. Such compensation typically requires extensive expertise, certifications, and leadership responsibilities.

What is the difference between Desktop Engineer Two vs Desktop Engineer One?

AspectDesktop Engineer TwoDesktop Engineer One
Required CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA A+ or equivalent
Work EnvironmentCorporate offices, IT support teamsSmall business or entry-level support roles
Employer & Industry UsageIT departments across various industriesEntry-level IT support roles in similar industries
Common Search & ComparisonYesYes

Desktop Engineer Two typically requires more experience and advanced certifications than Desktop Engineer One. They often handle more complex issues, work in larger teams, and support a broader range of hardware and software. Desktop Engineer One is usually an entry-level position focused on basic troubleshooting and support. Understanding these differences helps candidates and employers align expectations and qualifications.

What are good second jobs for engineers?

For a Desktop Engineer Two, good second jobs include freelance IT support, technical consulting, or remote troubleshooting roles that leverage technical skills. These positions often offer flexible hours and can be done outside regular work schedules, making them suitable for engineers seeking additional income or experience in related areas.
What are popular job titles related to Desktop Engineer Two jobs in Florida? For Desktop Engineer Two jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Desktop Engineer Two jobs in Florida look for? The top searched job categories for Desktop Engineer Two jobs in Florida are:
What cities in Florida are hiring for Desktop Engineer Two jobs? Cities in Florida with the most Desktop Engineer Two job openings:
Desktop Engineer Two jobs near you

Desktop Systems Technician

The Amatriot Group

Tampa, FL • On-site

$50K - $65K/yr

Other

Posted 7 days ago

Job description

Location: MacDill AFB in Tampa, FL
Clearance: Top Secret; ability to obtain TS/SCI
Job Type: Full-Time
Target Salary Range*:$50,000 - $65,000
*This represents the potential salary range for this position depending on education level, years of experience and/or certifications in addition to other position specific requirements which may impact salary
Position Overview
As a Desktop Systems Technician, you will help ensure today is safe and tomorrow is smarter. This role provides face-to-face and remote Tier 1 and Tier 2 incident resolution to customers with hardware, software, and application problems across NIPRNet, Coalition Networks, and SIPRNet enterprise networks.
This position supports the USCENTCOM Information Technology Services Program and USCENTCOM J6 in Tampa, FL.
Key ResponsibilitiesDesktop Systems Support and Operations
  • Manage the functionality and efficiency of a group of computers running on one or more operating systems.
  • Provide onsite, hands-on Operations and Maintenance support for client computing devices, including personal computers, thin/zero clients, laptops, Portable Electronic Devices, and peripherals.
  • Provide end-user IT system and software maintenance for the USCENTCOM COOP.
  • Perform systems planning and coordinate/connect IT systems.
  • Expand and/or modify established systems to serve new purposes or improve workflow.
  • Work within Windows, Linux, and/or virtual environments.
Equipment Accountability and Lifecycle Management
  • Coordinate and manage Automated Data Processing Equipment accountability for new equipment, replacement equipment, and upgrades.
  • Track the disposition of equipment throughout its lifecycle, including Computer Equipment Replacement Program and Life Cycle Replacement.
  • Process end-of-life, defective, and/or damaged equipment through the Defense Reutilization Management Office.
  • Maintain key customer relationships to support strategic technology insertion and lifecycle replacement of IT hardware for the entire IT Enterprise.
Desktop Configuration and Procedures
  • Develop procedures to facilitate management and testing of desktop load set configurations.
  • Track and compile user issues, software conflicts, device conflicts, and similar tasks.
  • Establish standards for information systems procedures.
  • Document integration processes, including configuration settings and troubleshooting procedures.
Systems Integration and Technical Support
  • Work closely with stakeholders to understand system requirements and design integrated solutions that meet functional and performance objectives.
  • Collaborate with software developers, system administrators, and other stakeholders to implement integration interfaces and APIs.
  • Conduct testing and validation of integrated systems.
  • Identify and resolve issues or discrepancies in functionality or performance.
  • Provide technical support and assistance during deployment and post-deployment phases.
  • Address integration-related issues or concerns.
Coalition Partner Network Support
  • Provide CPN and SCO support to Coalition partners as needed.
  • Provide expertise and advice relating to Coalition Partner Networks.
  • Support 24/7 and holiday operations as required based on operational tempo.
Knowledge Sharing and Continuous Improvement
  • Stay abreast of emerging technologies and industry trends in systems integration.
  • Evaluate the potential impact of emerging technologies and industry trends on integration strategies.
  • Recommend adoption where appropriate.
  • Participate in meetings and workshops to share knowledge and best practices related to systems integration.
QualificationsExperience
  • 1+ year of relevant technical experience.
  • Experience working within Windows, Linux, and/or virtual environments.
Skills
  • Ability to perform systems planning and coordinate/connect IT systems.
  • Ability to expand and/or modify established systems to serve new purposes or improve workflow.
  • Ability to establish standards for information systems procedures.
  • Ability to work closely with stakeholders to understand system requirements and design integrated solutions that meet functional and performance objectives.
  • Ability to collaborate with software developers, system administrators, and other stakeholders to implement integration interfaces and APIs.
  • Ability to conduct thorough testing and validation of integrated systems.
  • Ability to identify and resolve issues or discrepancies in functionality or performance.
  • Ability to document integration processes, including configuration settings and troubleshooting procedures.
  • Ability to provide technical support and assistance during deployment and post-deployment phases.
  • Ability to address integration-related issues or concerns.
  • Ability to stay abreast of emerging technologies and industry trends in systems integration.
  • Ability to evaluate the potential impact of emerging technologies and industry trends on integration strategies and recommend adoption where appropriate.
  • Ability to participate in meetings and workshops to share knowledge and best practices related to systems integration.
  • Ability to maintain key customer relationships to support strategic technology insertion and lifecycle replacement of IT hardware for the entire IT Enterprise.
Certifications
  • Applicable DoD 8140 or DoD 8570 Certification, such as CompTIA Security+ or equivalent.
Clearance
  • Active Top Secret DoD clearance, with willingness and ability to obtain TS/SCI clearance.
Preferred Qualifications
  • Bachelor's degree with a focus in computer science, engineering, or a related field of study.
  • Microsoft certifications.
  • ITIL 4 Foundation Certification.

Apply