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Desktop Associate Jobs in Austin, TX (NOW HIRING)

HTC Global Services

IT Service Desk Engineer

Austin, TX · On-site

Install, configure, and troubleshoot desktop systems, workstations, servers, and network-related ... Associate's or Bachelor's degree in Information Systems or a related field. * Minimum of 2 years of ...

HTC Global Services

IT Service Desk Engineer

Austin, TX · On-site

Install, configure, and troubleshoot desktop systems, workstations, servers, and network-related ... Associate's or Bachelor's degree in Information Systems or a related field. * Minimum of 2 years of ...

D4C Dental Brands

Field Services Engineer

Austin, TX · On-site

Install and configure hardware (such as desktops, laptops, printers, etc.) and relevant software ... Education/Credentials:** - Associate's or Bachelor's degree in Computer Science, Information ...

Saronic Technologies

Associate IT Technician

Austin, TX · On-site

... desktops, laptops, servers, printers, and mobile devices • Troubleshoot and resolve or escalate ... Qualifications • Associate's or Bachelor's degree in Information Technology, Computer Science, or ...

CROSSMARK1

retail data collector

Austin, TX · On-site

In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ... Access to desktop/laptop with internet connection in your home. Access to a smart phone with a ...

CROSSMARK1

retail data inventory specialist

Austin, TX · On-site

In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ... Access to desktop/laptop with internet connection in your home. Access to a smart phone with a ...

CROSSMARK1

retail data collector

Austin, TX · On-site

In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ... Access to desktop/laptop with internet connection in your home. Access to a smart phone with a ...

CROSSMARK1

retail data collector

Austin, TX · On-site

In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ... Access to desktop/laptop with internet connection in your home. Access to a smart phone with a ...

CROSSMARK1

retail data collector

Austin, TX · On-site

In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ... Access to desktop/laptop with internet connection in your home. Access to a smart phone with a ...

CROSSMARK1

retail data inventory specialist

Austin, TX · On-site

In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ... Access to desktop/laptop with internet connection in your home. Access to a smart phone with a ...

Accenture

State Healthcare Enterprise Architect

Austin, TX · On-site

$68.50 - $88.25/hr

Architect the migration path from VB6/COM desktop applications to modern .NET web applications ... Bachelor's Degree or equivalent (12 years) work experience (If an, Associate's Degree with 6 years ...

TEKsystems

Service Desk Technician

Austin, TX

$23.25 - $24/hr

Provide technical support for desktops, laptops, printers, mobile devices, and related hardware ... Associate's or Bachelor's degree in Information Technology or a related field * Experience ...

TEKsystems

Service Desk Technician

Austin, TX

$23.25 - $24/hr

Provide technical support for desktops, laptops, printers, mobile devices, and related hardware ... Associate's or Bachelor's degree in Information Technology or a related field * Experience ...

Integris

Systems Administrator

Austin, TX · On-site

... desktop, server, and network infrastructure. The SA is also responsible for established ... Associate degree in computer science or similar field -OR- 2 years of IT experience preferred.

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All JobsDesktop Associate JobsDesktop Associate Jobs in Austin, TX

Desktop Associate information

See Austin, TX salary details

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How much do desktop associate jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for desktop associate in Austin, TX is $23.30, according to ZipRecruiter salary data. Most workers in this role earn between $20.96 and $24.52 per hour, depending on experience, location, and employer.

What is the highest paying desk job?

For a Desktop Associate, the highest paying desk jobs typically include roles such as IT Manager, Network Administrator, or Systems Analyst, which require technical skills, certifications, and experience. These positions often offer higher salaries due to increased responsibilities and specialized knowledge in managing computer systems and networks.

What is a desktop support associate?

A desktop support associate is a professional who provides technical assistance for computer hardware, software, and network issues in an organization. They troubleshoot problems, install and configure systems, and may use tools like remote support software to resolve user issues efficiently.

What are the key skills and qualifications needed to thrive as a Desktop Associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What are Desktop Associates?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.

What jobs pay 4000 a week without a degree?

For a Desktop Associate, earning $4,000 a week without a degree is uncommon, as this role typically offers lower wages. High weekly earnings at this level are more often found in specialized fields such as sales, real estate, or skilled trades that may require certifications or experience rather than formal degrees. These roles often involve commission, bonuses, or performance-based pay structures.

What are some common challenges faced by Desktop Associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.

What jobs pay 500,000 a year in the US?

While most desktop associate roles do not pay $500,000 annually, high-level executive positions in technology companies, such as Chief Technology Officers or senior IT executives, can reach or exceed this income level, especially with bonuses and stock options. These roles typically require extensive experience, advanced skills, and leadership responsibilities in large organizations.
What are the most commonly searched types of Desktop jobs in Austin, TX? The most popular types of Desktop jobs in Austin, TX are:
What cities near Austin, TX are hiring for Desktop Associate jobs? Cities near Austin, TX with the most Desktop Associate job openings:
Desktop Associate jobs near you
IT Service Desk Engineer

IT Service Desk Engineer

HTC Global Services

Austin, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Job Title: IT Service Desk Analyst
Overview
We are seeking an IT Service Desk Analyst to provide technical support for IT-related issues, including desktop systems, network infrastructure, software, and hardware. The ideal candidate will have a strong passion for technology, excellent problem-solving skills, and experience supporting users across multiple operating systems and enterprise technologies.
Key Responsibilities
  • Install, configure, and troubleshoot desktop systems, workstations, servers, and network-related issues in a heterogeneous environment.
  • Maintain passwords, data integrity, and file system security for desktop environments.
  • Communicate technical information effectively to both technical and non-technical users.
  • Participate in information technology and infrastructure projects.
  • Conduct user training on basic and specialized computer applications.
  • Triage, diagnose, and escalate work requests and incidents to the appropriate support teams.
  • Resolve complex technical issues requiring analysis and evaluation of multiple factors.
  • Determine appropriate methods and procedures for new assignments while coordinating with team members.
  • Manage ticket backlog and provide day-to-day IT support activities.

Required Qualifications
  • Associate's or Bachelor's degree in Information Systems or a related field.
  • Minimum of 2 years of hands-on experience in an IT Service Desk role.
  • Working knowledge of Windows, Linux, and macOS environments.
  • Ability to work independently with minimal supervision.
  • Strong ability to prioritize and execute multiple tasks and projects.
  • Excellent problem-solving and documentation skills.
  • Experience with one or more of the following technologies:
    • Active Directory
    • Microsoft 365 / Exchange
    • Linux / Unix
    • Microsoft Office
    • ServiceNow
    • Confluence / Jira
    • SCCM
    • Remote Desktop Protocol (RDP)
    • Okta / Multi-Factor Authentication (MFA)
    • Zoom and audio/video conferencing equipment, including TVs, projectors, and conference room systems
    • Windows 7, Windows 10, macOS, and Red Hat Enterprise Linux (RHEL)

What Makes HTC A Great Place To Build Your Future
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
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