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Desk Manager Jobs in Georgia (NOW HIRING)

DMI

Mid-Level Service Desk Manager

Atlanta, GA · On-site

$90K - $112K/yr

Learn more at www.dminc.com About the Opportunity DMI, LLC is seeking a Mid Service Desk Manager to join us. Duties and Responsibilities: * Oversee deskside support operations at the Customer Support ...

DMI

Mid-Level Service Desk Manager

Atlanta, GA

Learn more at www.dminc.com DMI, LLC is seeking a Mid Service Desk Manager to join us. Duties and Responsibilities: * Oversee deskside support operations at the Customer Support Center (CSC ...

eLinks Education Corp

Front Desk Manager

Roswell, GA · On-site

$15.75 - $20.25/hr

Candidates must have adequate time management skills and be open to learning new strategies and systems. * Provide prospective families with information or literature describing the preschool program.

Dena Motors

Automotive General Sales Manager

Conyers, GA · On-site

$100K - $180K/yr

This is not a traditional desk manager role. You will function as the primary sales and financing strategist for your assigned customers, supported by a dedicated sales assistant and our finance ...

North Point Hospitality

Night Desk Supervisor

Savannah, GA · On-site

$18.50 - $19/hr

Manages guest check-in, check-out and billing processes. * Handles sensitive guest information ... Works with Front Desk Manager to train and develop Front Desk Team Associates. * May respond to ...

Woodhouse

Front Desk Experience Manager

Atlanta, GA · On-site

$20 - $25/hr

Front Desk Concierge Manager - Buckhead, Atlanta We want to hire the best personnel and build a team that delivers the highest quality of customer service in all that we do. Our management cares for ...

Dena Motors

Automotive General Sales Manager

Conyers, GA · On-site

$100K - $180K/yr

This is not a traditional desk manager role. You will function as the primary sales and financing strategist for your assigned customers, supported by a dedicated sales assistant and our finance ...

Buckhead Woodhouse

Front Desk Experience Manager

Atlanta, GA · On-site

$16.25 - $21.25/hr

The Front Desk Manager (FDM) is the lead of the hospitality team. He/She/They are responsible for ensuring that the highest levels of guest satisfaction are attained by assisting with leading and ...

Crestline Hotels & Resorts

Front Desk Agent

Atlanta, GA · On-site

$13.75 - $17.25/hr

Potential Career Paths Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations Key Duties ...

Crestline Hotels & Resorts

FRONT DESK AGENT

Atlanta, GA · On-site

$13.75 - $17.25/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations. Key duties and responsibilities ...

Crestline Hotels and Resorts

Front Desk Agent

Atlanta, GA · On-site

$13.75 - $17.25/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations Key Duties & Responsibilities:

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Showing results 21-40

All JobsDesk JobsDesk Manager JobsDesk Manager Jobs in Georgia

Desk Manager information

See Georgia salary details

$25.3K

$107.9K

$135.1K

How much do desk manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for desk manager in Georgia is $107,908.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,400.00 and $132,600.00 per year, depending on experience, location, and employer.

What is a desk manager?

Desk Managers are professionals responsible for overseeing the operations and staff at a specific desk or department, commonly found in industries like hospitality, finance, or customer service. They ensure that customer service standards are met, coordinate team activities, and handle any issues that arise during their shift. Desk Managers often supervise front desk staff, manage schedules, and serve as the main point of contact for both employees and clients. Their role is crucial in maintaining smooth daily operations and enhancing customer satisfaction.

What are the key skills and qualifications needed to thrive as a desk manager, and why are they important?

To thrive as a Desk Manager, you need strong organizational abilities, customer service expertise, and usually a background in hospitality or office administration. Familiarity with reservation systems, office management software, and sometimes property management systems is typically required. Excellent interpersonal skills, problem-solving abilities, and the capacity to multitask make someone stand out in this role. These skills and qualities are crucial for ensuring smooth daily operations, positive client experiences, and efficient team coordination.

How does a desk manager typically collaborate with other departments to ensure smooth daily operations?

As a Desk Manager, you play a central role in coordinating between various departments, such as housekeeping, security, and maintenance, to address guest needs and resolve issues promptly. You’ll often communicate guest feedback or concerns to the relevant teams and ensure follow-up actions are completed efficiently. Regular meetings and clear communication channels are key to maintaining seamless operations and delivering a positive experience for both guests and staff. This collaboration not only helps in problem-solving but also fosters a supportive work environment.

What is the difference between Desk Manager vs Receptionist?

AspectDesk ManagerReceptionist
CredentialsHigh school diploma; experience in customer service or managementHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or front desk, overseeing staff and operationsFront desk, greeting visitors and handling calls
Employer & IndustryHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Common TasksSupervising front desk staff, managing schedules, handling escalationsWelcoming visitors, answering phones, scheduling appointments

The main difference between a Desk Manager and a Receptionist is that the Desk Manager oversees front desk operations and staff, often handling managerial responsibilities, while the Receptionist primarily focuses on greeting visitors and managing communication. Both roles are essential in customer service environments, but the Desk Manager typically has more leadership duties and experience requirements.

What are the most commonly searched types of Desk jobs in Georgia?

The most popular types of Desk jobs in Georgia are:

What are popular job titles related to Desk Manager jobs in Georgia?

For Desk Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Desk Manager jobs in Georgia look for?

The top searched job categories for Desk Manager jobs in Georgia are:

What cities in Georgia are hiring for Desk Manager jobs?

Cities in Georgia with the most Desk Manager job openings:

Desk Manager jobs near you
Infographic showing various Desk Manager job openings in Georgia as of August 2026, with employment types broken down into 80% Full Time, 11% Part Time, 6% Contract, and 3% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $107,908 per year, or $51.9 per hour.

Mid-Level Service Desk Manager

DMI

Atlanta, GA • On-site

$90K - $112K/yr

Full-time

Medical, Life, Retirement

Re-posted 12 days ago

Job description

About DMI

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efcient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

About the Opportunity

DMI, LLC is seeking a Mid Service Desk Manager to join us. 

Duties and Responsibilities:

  • Oversee deskside support operations at the Customer Support Center (CSC), ensuring that SLA requirements are met and escalations are handled promptly.
  • Manage and assign tickets to Level 2 technicians, monitoring incident progress and ensuring daily updates for all open tickets.
  • Coordinate the logistics of IT support during emergencies, public health events, and system upgrade cycles, including scheduling overtime or weekend coverage as needed.
  • Provide guidance to Service Desk Liaisons (SDLs) and other team members to ensure seamless collaboration with campus leads and the Field Site Support (FSS) team.
  • Maintain comprehensive documentation for processes, reports, and trends to identify areas for improvement in deskside support services.
  • Support the implementation of new IT solutions, assisting with testing and rollout to ensure compliance with CDC standards and best practices.
  • Manage AV support services, including vendor coordination and system upgrades, while adhering to OCIO SLA metrics.
Qualifications

Education and Years of Experience:  

  • Bachelor of Science in Information Technology or other related field
  • 2-4 Years of Experience managing a service desk

 Required and Desired Skills/Certifications: 

  • ITIL Preferred  

Min Citizenship Status Required: Must be a U.S. Citizen

Physical Requirements: No Physical requirement needed for this position.

Location: Atlanta, Georgia

Minimum Salary Rate$90,375Median Salary Rate$112,969Working at DMI

DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:

  • Do What's Right - We lead with honesty and integrity.
  • Own the Outcome - We take responsibility and deliver.
  • Deliver for Our Customers - We are relentless about delivering value.
  • Think Bold, Act Smart - We innovate with purpose.
  • Win Together - We collaborate and celebrate our success.

These values aren't just ideals-they show up in how we support every part of your well-being:

  • Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
  • Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
  • Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
  • Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
  • Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. 

DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.

No Agencies Please

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

Employment Type: OTHER

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