The Help Desk Manager is responsible for overseeing a team of service desk agents and analysts, ensuring that high-quality support is provided to our customers. They are be responsible for managing ...
The Help Desk Manager is responsible for overseeing a team of service desk agents and analysts, ensuring that high-quality support is provided to our customers. They are be responsible for managing ...
The Help Desk Manager is responsible for overseeing a team of service desk agents and analysts, ensuring that high-quality support is provided to our customers. They are be responsible for managing ...
The Help Desk Manager is responsible for overseeing a team of service desk agents and analysts, ensuring that high-quality support is provided to our customers. They are be responsible for managing ...
HR Help Desk Manager
San Francisco, CA · On-site
The Help Desk Manager is responsible for overseeing a team of service desk agents and analysts, ensuring that high-quality support is provided to our customers. They are be responsible for managing ...
HR Help Desk Manager
San Francisco, CA · On-site
The Help Desk Manager is responsible for overseeing a team of service desk agents and analysts, ensuring that high-quality support is provided to our customers. They are be responsible for managing ...
Front Desk Manager
Los Angeles, CA · On-site
$18.25 - $23.75/hr
CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision ...
Front Desk Manager
Los Angeles, CA · On-site
$18.25 - $23.75/hr
CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision ...
Support Desk Manager
San Francisco, CA · On-site
We're seeking a Support Desk Manager with excellent organizational, leadership, and communication skills to oversee our Support Desk operations. In this role, you'll manage and optimize all aspects ...
Support Desk Manager
San Francisco, CA · On-site
We're seeking a Support Desk Manager with excellent organizational, leadership, and communication skills to oversee our Support Desk operations. In this role, you'll manage and optimize all aspects ...
Front Desk Manager
Los Gatos, CA · On-site
$18 - $25/hr
Training & development A Front Desk Manager is a positive, energetic and efficient individual who warmly welcomes and takes care of members. SPENGA brings a unique all in one experience to boutique ...
Quick apply
Front Desk Manager
Los Gatos, CA · On-site
$18 - $25/hr
Training & development A Front Desk Manager is a positive, energetic and efficient individual who warmly welcomes and takes care of members. SPENGA brings a unique all in one experience to boutique ...
Front Desk Manager
Los Angeles, CA · On-site
$28.37 - $36.06/hr
CORE WORK ACTIVITIES Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision ...
Front Desk Manager
Los Angeles, CA · On-site
$28.37 - $36.06/hr
CORE WORK ACTIVITIES Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision ...
Front Desk Manager
Carmel, CA · On-site
$21.50 - $27.75/hr
Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in ...
Front Desk Manager
Carmel, CA · On-site
$21.50 - $27.75/hr
Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in ...
$20.25 - $26/hr
Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in ...
$20.25 - $26/hr
Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in ...
Front Desk Manager
South Lake Tahoe, CA · On-site
$28.85/hr
Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in ...
Front Desk Manager
South Lake Tahoe, CA · On-site
$28.85/hr
Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in ...
Front Desk Manager
San Francisco, CA · On-site
$20 - $26/hr
CORE WORK ACTIVITIES Maintaining Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
New
Front Desk Manager
San Francisco, CA · On-site
$20 - $26/hr
CORE WORK ACTIVITIES Maintaining Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
New
Front Desk Manager
Los Gatos, CA · On-site
$18/hr
Training & development A Front Desk Manager is a positive, energetic and efficient individual who warmly welcomes and takes care of members. SPENGA brings a unique all in one experience to boutique ...
Front Desk Manager
Los Gatos, CA · On-site
$18/hr
Training & development A Front Desk Manager is a positive, energetic and efficient individual who warmly welcomes and takes care of members. SPENGA brings a unique all in one experience to boutique ...
MSP Service Desk Manager
Los Angeles, CA · On-site +1
We are looking for an MSP Service Desk Manager is responsible for leading the service desk team, overseeing daytoday support operations, and ensuring consistent, highquality service delivery to all ...
MSP Service Desk Manager
Los Angeles, CA · On-site +1
We are looking for an MSP Service Desk Manager is responsible for leading the service desk team, overseeing daytoday support operations, and ensuring consistent, highquality service delivery to all ...
Deal Desk Manager
San Francisco, CA · On-site
$190K - $275K/yr
THE ROLE We're hiring a Deal Desk Manager to build Exa's deal desk from scratch. This function with standardize how we craft commercial deals with our Prospects & Customers, while also serving as the ...
Deal Desk Manager
San Francisco, CA · On-site
$190K - $275K/yr
THE ROLE We're hiring a Deal Desk Manager to build Exa's deal desk from scratch. This function with standardize how we craft commercial deals with our Prospects & Customers, while also serving as the ...
Front Desk Manager
San Francisco, CA · On-site
$70K - $85K/yr
Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates ...
New
Front Desk Manager
San Francisco, CA · On-site
$70K - $85K/yr
Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates ...
New
Service Desk Manager - Tier II
Anaheim, CA · On-site +1
$93K - $108K/yr
Service Desk Manager - Tier II Department: Managed Services Employment Type: Full Time Location: IronOrbit - Remote Compensation: $93,600 - $108,160 / year Description IronOrbit is seeking a Tier II ...
Service Desk Manager - Tier II
Anaheim, CA · On-site +1
$93K - $108K/yr
Service Desk Manager - Tier II Department: Managed Services Employment Type: Full Time Location: IronOrbit - Remote Compensation: $93,600 - $108,160 / year Description IronOrbit is seeking a Tier II ...
MSP Service Desk Manager
Los Angeles, CA · On-site +1
We are looking for an MSP Service Desk Manager is responsible for leading the service desk team, overseeing day-to-day support operations, and ensuring consistent, high-quality service delivery to ...
MSP Service Desk Manager
Los Angeles, CA · On-site +1
We are looking for an MSP Service Desk Manager is responsible for leading the service desk team, overseeing day-to-day support operations, and ensuring consistent, high-quality service delivery to ...
Front Desk Manager
Sunnyvale, CA · On-site
$20 - $30/hr
Manage the front desk and provide reliable on-site coverage from 8:30 a.m.-5:30 p.m. * Welcome and assist employees, candidates, customers, vendors, and other visitors. * Manage visitor registration ...
Front Desk Manager
Sunnyvale, CA · On-site
$20 - $30/hr
Manage the front desk and provide reliable on-site coverage from 8:30 a.m.-5:30 p.m. * Welcome and assist employees, candidates, customers, vendors, and other visitors. * Manage visitor registration ...
Deal Desk Manager
San Francisco, CA · On-site
$170 - $230/hr
Understands a deal desk function end-to-end -- from policy design and systems administration to day-to-day deal review * Deep understanding of quote-to-cash workflows, CPQ tools, and CRM platforms ...
Deal Desk Manager
San Francisco, CA · On-site
$170 - $230/hr
Understands a deal desk function end-to-end -- from policy design and systems administration to day-to-day deal review * Deep understanding of quote-to-cash workflows, CPQ tools, and CRM platforms ...
Deal Desk Manager
San Francisco, CA · Hybrid
$164K - $186K/yr
The Deal Desk works closely with partners in Sales, Revenue Accounting, Legal, and Sales Operations to close deals that are good for both Asana and our customers. We are experts on our internal ...
Deal Desk Manager
San Francisco, CA · Hybrid
$164K - $186K/yr
The Deal Desk works closely with partners in Sales, Revenue Accounting, Legal, and Sales Operations to close deals that are good for both Asana and our customers. We are experts on our internal ...
Desk Manager information
See California salary details
$29.6K - $41.3K
8% of jobs
$41.3K - $52.9K
7% of jobs
$52.9K - $64.6K
0% of jobs
$64.6K - $76.3K
0% of jobs
$76.3K - $87.9K
2% of jobs
$96.7K is the 25th percentile. Wages below this are outliers.
$87.9K - $99.6K
9% of jobs
$99.6K - $111.3K
4% of jobs
$111.3K - $122.9K
0% of jobs
$122.9K - $134.6K
0% of jobs
$134.6K - $146.2K
0% of jobs
The median wage is $149.4K / yr.
$146.2K - $157.9K
68% of jobs
$29.6K
$126.1K
$157.9K
How much do desk manager jobs pay per year?
As of Sep 4, 2026, the average yearly pay for desk manager in California is $126,122.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,700.00 and $154,900.00 per year, depending on experience, location, and employer.
What is a desk manager?
Desk Managers are professionals responsible for overseeing the operations and staff at a specific desk or department, commonly found in industries like hospitality, finance, or customer service. They ensure that customer service standards are met, coordinate team activities, and handle any issues that arise during their shift. Desk Managers often supervise front desk staff, manage schedules, and serve as the main point of contact for both employees and clients. Their role is crucial in maintaining smooth daily operations and enhancing customer satisfaction.
What are the key skills and qualifications needed to thrive as a desk manager, and why are they important?
To thrive as a Desk Manager, you need strong organizational abilities, customer service expertise, and usually a background in hospitality or office administration. Familiarity with reservation systems, office management software, and sometimes property management systems is typically required. Excellent interpersonal skills, problem-solving abilities, and the capacity to multitask make someone stand out in this role. These skills and qualities are crucial for ensuring smooth daily operations, positive client experiences, and efficient team coordination.
How does a desk manager typically collaborate with other departments to ensure smooth daily operations?
As a Desk Manager, you play a central role in coordinating between various departments, such as housekeeping, security, and maintenance, to address guest needs and resolve issues promptly. You’ll often communicate guest feedback or concerns to the relevant teams and ensure follow-up actions are completed efficiently. Regular meetings and clear communication channels are key to maintaining seamless operations and delivering a positive experience for both guests and staff. This collaboration not only helps in problem-solving but also fosters a supportive work environment.
What is the difference between Desk Manager vs Receptionist?
| Aspect | Desk Manager | Receptionist |
|---|---|---|
| Credentials | High school diploma; experience in customer service or management | High school diploma or equivalent; customer service skills |
| Work Environment | Office or front desk, overseeing staff and operations | Front desk, greeting visitors and handling calls |
| Employer & Industry | Hotels, corporate offices, healthcare facilities | Hotels, clinics, corporate offices |
| Common Tasks | Supervising front desk staff, managing schedules, handling escalations | Welcoming visitors, answering phones, scheduling appointments |
The main difference between a Desk Manager and a Receptionist is that the Desk Manager oversees front desk operations and staff, often handling managerial responsibilities, while the Receptionist primarily focuses on greeting visitors and managing communication. Both roles are essential in customer service environments, but the Desk Manager typically has more leadership duties and experience requirements.
What are the most commonly searched types of Desk jobs in California?
The most popular types of Desk jobs in California are:
What are popular job titles related to Desk Manager jobs in California?
For Desk Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Desk Manager jobs in California look for?
The top searched job categories for Desk Manager jobs in California are:
What cities in California are hiring for Desk Manager jobs?
Cities in California with the most Desk Manager job openings:
Oracle rating
8.7
Based on 152 frontline employees who took The Breakroom Quiz
57th of 247 rated software companies
Job description
The Help Desk Manager is responsible for overseeing a team of service desk agents and analysts, ensuring that high-quality support is provided to our customers. They are be responsible for managing the team's workload, setting priorities, and ensuring that service levels are met.
Responsibilities
The Help Desk Manager plays a critical role in delivering a flawless customer experience by monitoring the duties of the service desk team members and securing prompt attendence to client inquires.
Responsibilities:
- Manage the team's workload and ensure timely delivery of service
- Monitor service desk team members' duties to ensure prompt attendance to client inquiries
- Address training needs and develop training plans for team members
- Conduct team meetings to review performance, discuss issues and provide guidance
- Manage customer escalations and ensure they're handled professionally
- Keep service desk procedures documented and up-to-date
Qualifications
Key qualifications required to succeed as the team leader of a service desk:
- Showcase good interpersonal skills for customer relations
- Ability to work under pressure
- Must have good leadership skills
- Must be knowledgeable about service desk system and IT tools
- Must have good judgment in handling serious customer problems.
If you meet these requirements and are interested in this exciting opportunity, please submit your application with your resume and cover letter
About Oracle
Sourced by ZipRecruiter
An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions. That's why we're committed to creating a workforce where all individuals can do their best work. It's when everyone's voice is heard and valued that we're inspired to go beyond what's been done before.
Industry
It services
Company size
10,000+ Employees
Headquarters location
Redwood City, CA, US
Year founded
1977