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Desk Associate Jobs in Wisconsin (NOW HIRING)

Planet Fitness

Service Desk

Rice Lake, WI

$12.50 - $13/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Planet Fitness

Service Desk

Rice Lake, WI · On-site

$12.50 - $13/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Planet Fitness

Service Desk

Rice Lake, WI · On-site

$12.50 - $13/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Planet Fitness

Service Desk

Rice Lake, WI

$12.50 - $13/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Wisconsin Aviation

Front Desk Associate Part-Time

Watertown, WI · On-site

$13.25 - $17.25/hr

If you have a friendly smile and genuinely looking to give a great customer experience, we'd like to meet you. Wisconsin Aviation provides flight services to customers at the Watertown Airport. Our ...

Wisconsin

Residence Life Desk Staff

Superior, WI · On-site

$10/hr

Residence Life Desk Staff Job Category: Student Hourly Job Profile: Student Help Residence Hall Job Summary: * CUSTOMER SERVICE * Provide quality customer service by dealing with residents, staff ...

IDM Hospitality Management

Front Desk Manager

Ephraim, WI · On-site

$18.50 - $24/hr

Supervise and train the front desk associates as needed, ensuring the correct sequence of events for proper registration and checkout of guests. * Assign specific tasks to front desk agents related ...

Xperience Fitness

Front Desk

Oak Creek, WI · On-site

$13.25 - $17.25/hr

Non-Exempt JOB SUMMARY The Front Desk employee is the initial customer service representative for all members and guests. This individual is responsible for greeting customers, answering the phone ...

Xperience Fitness

Front Desk

Oak Creek, WI

$13.25 - $17.25/hr

Non-Exempt JOB SUMMARY The Front Desk employee is the initial customer service representative for all members and guests. This individual is responsible for greeting customers, answering the phone ...

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Desk Associate information

What are some typical challenges a Desk Associate might face, and how can they be managed effectively?

Desk Associates often manage a fast-paced environment where they juggle multiple tasks, such as answering phone calls, greeting visitors, and coordinating with various departments. A common challenge is prioritizing urgent requests while ensuring excellent customer service. Effective time management, clear communication, and a calm demeanor are key to handling these demands. Regular collaboration with teammates and clear protocols also help Desk Associates address challenges efficiently.

What are Desk Associates?

Desk Associates are professionals who provide administrative support and serve as a primary point of contact at the front desk of an organization. Their responsibilities typically include answering phones, greeting visitors, managing schedules, handling correspondence, and performing data entry tasks. They play a key role in ensuring smooth day-to-day operations and maintaining a welcoming environment for guests and employees. Desk Associates may work in various settings such as offices, hotels, hospitals, or educational institutions. Strong communication, organizational, and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Desk Associate, and why are they important?

To thrive as a Desk Associate, you need strong organizational abilities, attention to detail, and customer service skills, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, multi-line phone systems, and scheduling tools is typically required. Excellent communication, problem-solving, and a friendly demeanor are vital soft skills for interacting with clients and colleagues. These skills ensure efficient front-desk operations, positive client experiences, and smooth coordination within the workplace.

What is the difference between Desk Associate vs Customer Service Representative?

AspectDesk AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentFront desk, reception area, retail, hospitalityCall centers, retail, service industries
Employer & Industry UsageHotels, gyms, offices, retail storesCustomer support centers, retail, telecom
Common Search & ComparisonYesYes

Both Desk Associates and Customer Service Representatives handle customer interactions, but Desk Associates typically work at the front desk in physical locations like hotels or retail stores, focusing on check-ins, reservations, and guest services. Customer Service Representatives often work in call centers or remotely, providing support via phone or online. While their roles overlap in customer interaction, the work environment and specific duties differ based on industry and setting.

What are the most commonly searched types of Desk jobs in Wisconsin? The most popular types of Desk jobs in Wisconsin are:
What cities in Wisconsin are hiring for Desk Associate jobs? Cities in Wisconsin with the most Desk Associate job openings:
Desk Associate jobs near you
Infographic showing various Desk Associate job openings in Wisconsin as of June 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Welcome Desk Associate- be FITNESS

Welcome Desk Associate- be FITNESS

be Fitness

Delafield, WI

$12 - $13/hr

Other

Medical, Retirement, PTO

Posted 17 days ago

Job description

Description

STEP INTO THE BIG LEAGUES

Geronimo Hospitality Group ain't your normal work environment. We are a collection of award-winning boutique hotels, restaurants and clubs with cool people who believe THE STATUS QUO SUCKS and we do everything we can to live by that motto. At Geronimo Hospitality Group, we don't raise the bar. We are the bar. We create destinations, not pit stops, and we're looking for people who are ready to join a team that pushes boundaries and values hard work every day.


beFITNESS

beFitness is about living a happy, healthy life and pursuing the best version of ourselves. We focus on helping our members achieve their fitness goals and fulfilling all of their active lifestyle needs.


PERKS OF THE JOB

We believe in rewarding effort and skill. Our team enjoys Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care, Pet Insurance, and more. We demand a competitive spirit and offer you the chance to build your own future in return.


YOUR ROLE IN CREATING GERONIMOMENTS

In this role, you'll be a key part of our team, ensuring that every guest leaves with a lasting impression. Your voice matters here-use it to build the future, make an impact, and continuously improve the guest experience.


As the Welcome Desk Associate, you will be responsible for checking in members and guests upon their arrival to the club, creating a positive first impression and provide the highest level of member service and an inviting reception area. In addition to your general job duties, you will provide exceptional customer service, creating an environment of hospitality and luxury and consistently demonstrating a positive and professional attitude.


WHAT YOUR DAY WILL LOOK LIKE

  • Greet and check in members and guests upon arrival to the Club
  • Book appointments and reservations for members
  • Understand and anticipate the needs of our members; be attentive, listen carefully and follow through; provide exceptional customer service
  • Perform opening and/or closing duties, as required
  • Answer and transfer phone calls
  • Provide membership sales team with guest/prospect lead contact information
  • Walk through the facility and greet members, pick up abandoned towels, and keep floor clear of debris

MULTIPLE SHIFTS AVAILABLE

Day shifts are 8am-12pm, 12pm-4pm, or 8am-4pm

Evenings shifts are 4pm-close

Weekend shifts are 6:15am-1pm, 8am - 2pm, or 1pm - 5:30pm


GHG24

Requirements

WHAT IT TAKES TO SUCCEED

  • You are 16 years of age or older
  • You have previous customer service experience
  • You have basic computer knowledge
  • You are punctual and can maintain a positive and professional attitude
  • You are able to deal with unpleasant or angry people with the need to problem solve difficult situations
  • You are able to adapt to a frequently changing environment
  • You are able to stand for long periods of time
  • You are able to use your hands to finger, handle or feel objects, tools or controls, and reach with hands and arms
  • You are able to occasionally lift and/ or move up to 50 pounds
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

MANDATORY REQUIREMENT

  • U.S. Work Authorization (required).

JOIN A TEAM THAT MAKES AN IMPRESSION

At Geronimo Hospitality Group, we are cool people who work hard. Every shift, every day, we push the boundaries and strive to be the best. If you're ready to own your work and create exceptional experiences, we want you on our team! Geronimo Hospitality Group is an Equal Employment Opportunity employer.

Apply