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Desk Associate Jobs in Muskego, WI (NOW HIRING)

Xperience Fitness

Front Desk

Oak Creek, WI · On-site

$13.25 - $17.25/hr

Front Desk Employee The Front Desk employee is the initial customer service representative for all members and guests. This individual is responsible for greeting customers, answering the phone, and ...

Xperience Fitness

Front Desk

Oak Creek, WI · On-site

$13.25 - $17.25/hr

Non-Exempt JOB SUMMARY The Front Desk employee is the initial customer service representative for all members and guests. This individual is responsible for greeting customers, answering the phone ...

Xperience Fitness

Front Desk

Oak Creek, WI · On-site

$13.25 - $17.25/hr

Non-Exempt JOB SUMMARY The Front Desk employee is the initial customer service representative for all members and guests. This individual is responsible for greeting customers, answering the phone ...

Pure Barre

Front Desk Sales Associate

Delafield, WI · On-site

$12.75 - $16/hr

The purpose of the Front Desk Sales Associate is to assist the General Manager & Instructors with daily studio operations (ie: light cleaning, member check-in and use of POS system to ring up retail)

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Desk Associate information

See Muskego, WI salary details

$13

$20

$31

How much do desk associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for desk associate in Muskego, WI is $20.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.64 per hour, depending on experience, location, and employer.

What are some typical challenges a desk associate might face, and how can they be managed effectively?

Desk Associates often manage a fast-paced environment where they juggle multiple tasks, such as answering phone calls, greeting visitors, and coordinating with various departments. A common challenge is prioritizing urgent requests while ensuring excellent customer service. Effective time management, clear communication, and a calm demeanor are key to handling these demands. Regular collaboration with teammates and clear protocols also help Desk Associates address challenges efficiently.

What is a desk associate?

Desk Associates are professionals who provide administrative support and serve as a primary point of contact at the front desk of an organization. Their responsibilities typically include answering phones, greeting visitors, managing schedules, handling correspondence, and performing data entry tasks. They play a key role in ensuring smooth day-to-day operations and maintaining a welcoming environment for guests and employees. Desk Associates may work in various settings such as offices, hotels, hospitals, or educational institutions. Strong communication, organizational, and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a desk associate, and why are they important?

To thrive as a Desk Associate, you need strong organizational abilities, attention to detail, and customer service skills, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, multi-line phone systems, and scheduling tools is typically required. Excellent communication, problem-solving, and a friendly demeanor are vital soft skills for interacting with clients and colleagues. These skills ensure efficient front-desk operations, positive client experiences, and smooth coordination within the workplace.

What is the difference between Desk Associate vs Customer Service Representative?

AspectDesk AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentFront desk, reception area, retail, hospitalityCall centers, retail, service industries
Employer & Industry UsageHotels, gyms, offices, retail storesCustomer support centers, retail, telecom
Common Search & ComparisonYesYes

Both Desk Associates and Customer Service Representatives handle customer interactions, but Desk Associates typically work at the front desk in physical locations like hotels or retail stores, focusing on check-ins, reservations, and guest services. Customer Service Representatives often work in call centers or remotely, providing support via phone or online. While their roles overlap in customer interaction, the work environment and specific duties differ based on industry and setting.

What are the most commonly searched types of Desk jobs in Muskego, WI? The most popular types of Desk jobs in Muskego, WI are:
What cities near Muskego, WI are hiring for Desk Associate jobs? Cities near Muskego, WI with the most Desk Associate job openings:
Desk Associate jobs near you

Front Desk Associate/Treatment Coordinator

Dental 360 & Associates - Waukesha

Waukesha, WI • On-site

$34K - $43K/yr

Part-time

PTO

Re-posted 11 days ago

Job description

Join Dental 360 & Associates as a Front Desk Associate/Treatment Coordinator – Help Us Deliver Exceptional Patient Care!

Dental 360 & Associates is a leading dental practice dedicated to providing top-quality, patient-centered care in a compassionate and professional environment. Located in Waukesha, WI, our team is committed to creating a welcoming atmosphere where patients feel valued and respected. We foster a collaborative and supportive workplace where every team member plays an essential role in ensuring the health and happiness of our patients.
We are seeking a motivated and detail-oriented Dental Front Desk Associate/Treatment Coordinator to join our Waukesha team. This position is a critical component of our office's smooth daily operations and patient experience, involving front desk responsibilities and patient care coordination. The ideal candidate will be customer service oriented, organized, and capable of multitasking in a busy dental environment.

Title

Front Desk Associate/Treatment Coordinator

Job Description

Welcome patients and visitors warmly and professionally upon arrival.
Answer incoming phone calls, schedule appointments, and respond to patient inquiries promptly.
Verify patient insurance eligibility and benefits; assist with billing, claims, and payment processing.
Maintain and update accurate patient records and data in Dentrix Ascend or other practice management software.
Coordinate treatment plans and communicate effectively with patients to facilitate understanding and acceptance of proposed care.
Collaborate closely with dental and medical staff to ensure efficient patient flow and office operations.
Prepare and manage administrative documentation, including filing and data entry.
Ensure strict compliance with HIPAA regulations to protect patient privacy and confidentiality.
Assist with insurance authorizations and treatment plan presentations to patients.

Salary Range

Part-time $34,000 - $43,000 per year

- Competitive salary based on qualifications and experience.

Benefits

Paid time off and flexible scheduling options.
Employee discount programs.
Referral program with incentives.
Professional development assistance to support career growth.
Employee assistance program for personal and professional support.

Shift & Schedule

Office hours: 9:00 AM – 6:00 PM (Monday through Wednesday and Friday).
Thursday and Saturday hours: 9:00 AM – 2:00 PM.
Sundays closed.

Requirements
  • Dentrix
  • Eaglesoft
  • Open Dental

High school diploma or equivalent (GED).
Previous experience in a front desk role or administrative capacity within a dental or medical office preferred.
Excellent verbal and written communication skills.
Proficient with Microsoft Office Suite (Word, Excel, Outlook).
Knowledge of dental or medical terminology is advantageous.
Experience with dental practice management software such as Dentrix, Eaglesoft, Epic, or Clinical Works is a plus.
Strong organizational skills, attention to detail, and ability to multitask effectively.
Commitment to providing exceptional patient service.

Preferences

1+ year of experience in customer service and dental billing/receptionist roles preferred.
Familiarity with Dentrix Ascend software is a strong plus.
Comfortable working in a fast-paced, collaborative team setting.

Hiring Process

[1] Please apply through the Jobley application form
↓
[2] A recruiter will contact you to schedule an interview
↓
[3] Interview
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[4] Job offer
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[5] While proceeding with the hiring process, please apply for the Jobley Bonus through your Jobley account.
*The average time from application to job offer is about one week to one month.
*If you are currently employed and have difficulty changing jobs right now, schedules can be discussed.

Jobley Bonus

$37

If you land this job through Jobley, you will be eligible for a jobley bonus.

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