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Desk Associate Jobs in Muskego, WI (NOW HIRING)

Arch Amenities Group

Front Desk

Whitefish Bay, WI · On-site

$13.75 - $17.75/hr

The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to ...

Career Site

Front Desk

Whitefish Bay, WI · On-site

$13.75 - $17.75/hr

The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to ...

Arch Amenities Group

Front Desk

Whitefish Bay, WI · On-site

$13.75 - $17.75/hr

The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to ...

Career Site

Front Desk/Personal Trainer

Milwaukee, WI · On-site

$13.75 - $17.75/hr

The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to ...

Arch Amenities Group

Front Desk/Personal Trainer

Milwaukee, WI · On-site

$13.75 - $17.75/hr

The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to ...

The Lash Lounge

Salon Front Desk Associate

Glendale, WI · On-site

$16/hr

We are looking for a highly motivated and experienced Front Desk Associate for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships ...

Xperience Fitness

Front Desk

Oak Creek, WI · On-site

$13.25 - $17.25/hr

Non-Exempt JOB SUMMARY The Front Desk employee is the initial customer service representative for all members and guests. This individual is responsible for greeting customers, answering the phone ...

Xperience Fitness

Front Desk

Oak Creek, WI · On-site

$13.25 - $17.25/hr

Non-Exempt JOB SUMMARY The Front Desk employee is the initial customer service representative for all members and guests. This individual is responsible for greeting customers, answering the phone ...

Pure Barre Delafield

Front Desk Sales Associate

Delafield, WI · On-site

$12.75 - $16/hr

The purpose of the Front Desk Sales Associate is to assist the General Manager & Instructors with daily studio operations (ie: light cleaning, member check-in and use of POS system to ring up retail)

Pure Barre

Front Desk Sales Associate

Delafield, WI · On-site

$12.75 - $16/hr

The purpose of the Front Desk Sales Associate is to assist the General Manager & Instructors with daily studio operations (ie: light cleaning, member check-in and use of POS system to ring up retail)

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All JobsDesk Associate JobsDesk Associate Jobs in Muskego, WI

Desk Associate information

See Muskego, WI salary details

$13

$20

$31

How much do desk associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for desk associate in Muskego, WI is $20.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.64 per hour, depending on experience, location, and employer.

What is a desk associate?

Desk Associates are professionals who provide administrative support and serve as a primary point of contact at the front desk of an organization. Their responsibilities typically include answering phones, greeting visitors, managing schedules, handling correspondence, and performing data entry tasks. They play a key role in ensuring smooth day-to-day operations and maintaining a welcoming environment for guests and employees. Desk Associates may work in various settings such as offices, hotels, hospitals, or educational institutions. Strong communication, organizational, and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a desk associate, and why are they important?

To thrive as a Desk Associate, you need strong organizational abilities, attention to detail, and customer service skills, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, multi-line phone systems, and scheduling tools is typically required. Excellent communication, problem-solving, and a friendly demeanor are vital soft skills for interacting with clients and colleagues. These skills ensure efficient front-desk operations, positive client experiences, and smooth coordination within the workplace.

What are some typical challenges a desk associate might face, and how can they be managed effectively?

Desk Associates often manage a fast-paced environment where they juggle multiple tasks, such as answering phone calls, greeting visitors, and coordinating with various departments. A common challenge is prioritizing urgent requests while ensuring excellent customer service. Effective time management, clear communication, and a calm demeanor are key to handling these demands. Regular collaboration with teammates and clear protocols also help Desk Associates address challenges efficiently.

What is the difference between Desk Associate vs Customer Service Representative?

AspectDesk AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentFront desk, reception area, retail, hospitalityCall centers, retail, service industries
Employer & Industry UsageHotels, gyms, offices, retail storesCustomer support centers, retail, telecom
Common Search & ComparisonYesYes

Both Desk Associates and Customer Service Representatives handle customer interactions, but Desk Associates typically work at the front desk in physical locations like hotels or retail stores, focusing on check-ins, reservations, and guest services. Customer Service Representatives often work in call centers or remotely, providing support via phone or online. While their roles overlap in customer interaction, the work environment and specific duties differ based on industry and setting.

What are some basic desk associate jobs?

A desk associate typically performs tasks such as greeting visitors, answering phones, managing appointments, and handling administrative duties like data entry and filing. They often use office software and require good communication skills, working in environments like reception areas or customer service desks.

What are the most commonly searched types of Desk jobs in Muskego, WI?

The most popular types of Desk jobs in Muskego, WI are:

What cities near Muskego, WI are hiring for Desk Associate jobs?

Cities near Muskego, WI with the most Desk Associate job openings:

Desk Associate jobs near you

Front Desk

Arch Amenities Group

Whitefish Bay, WI • On-site

$13.75 - $17.75/hr

Full-time

Posted 17 days ago

Arch Amenities Group rating

6.3

Company rating: 6.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Front Desk Associate located at the Harry & Rose Samson Family Jewish Community Center.  The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered.  The Front Desk Associate is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries.  Additionally, the Front Desk Associate may need to process transactions, handle money, and contribute to facility cleanliness.  


Required Availability:
4:45-8pm : Monday-Thursday
Weekends/Holidays as needed

Responsibilities:

  • Ensures the “Arch Amenities Group Experience” for members and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards.
  • Adheres to policies of the facility and Arch Amenities Group.
  • Reports any incident or accident to the Facility Manager.
  • Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy.
  • Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair.
  • Maintains a monthly inventory of supplies and or products, when applicable.
  • Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests.
  • Helps ensure facility is only accessed by actual members and/or guests, and that it is safe and secure at all times.
  • Greets each and every guest with a smile and direct eye contact.
  • Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc.
  • Uses time efficiently throughout shift by checking equipment, locker rooms,  inventory, etc.  Ensures proper coverage when it’s necessary to leave the area.
  • Keeps area clear of clutter and personal effects.
  • Informs co-worker(s) of pertinent information at the end of the shift.  Maintains and updates staff communication book.
  • Informs facility manager of any member, guest, or facility issues.
  • Enrolls members and guests in programs.  Makes reservations for spa services and personal training, when applicable.
  • Receives payments for goods and services and properly accounts for the money.  Reconciles daily sales, deposits, and receipts, when applicable.
  • Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events.
  • Additional duties as assigned.

Qualifications:

  • High School diploma but college degree preferred.
  • Customer service experience
  • Previous experience handling money
  • Excellent communication, customer service skills, and work ethic
  • Efficient, well organized, and able to handle a variety of duties simultaneously
  • Professional manner, discretion, and appearance
  • Excellent verbal and written skills
  • Energetic, enthusiastic and motivational
  • Strong team player
  • Proficient in appropriate computer skills and office equipment
  • Ability to lift 25 lbs.
  • Availability to work nights, weekends and holidays
  • Availability to stand for long periods of time
  • This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk
  • The employee is regularly required to use hands to operate objects, tools, or controls; and reach with hands and arms

Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.


Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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